OPERATOR MANUAL
GT408/410/424e Printer
10350A Nations Ford Road Charlotte, NC Main Phone
SATO America, Inc
Technical Support Hotline 704 Technical Support Fax
E-Mail satosales@satoamerica.com technical support@satoamerica.com
INSTALLATION
TECHNICAL DATA
INTRODUCTION
TABLE OF CONTENTS
TROUBLESHOOTING
PRINTER CONFIGURATION
MAINTENANCE
Configuration Modes
INTRODUCTION
About This Manual General Description Control Features
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN PRESONAL INJURY
Figure 1-1a, Primary Components
GENERAL DESCRIPTION
LED Indicators
CONTROL FEATURES
Maintenance Panel
Power Switch
Physical Characteristics Power Enviromental Processing Print Media
TECHNICAL DATA
Ribbon Sensing Interface Modules Character Font Capabilities
Barcode Capabilities Regulatory Approvals
POWER
PHYSICAL CHARACTERISTICS
ENVIRONMENTAL
PROCESSING
SENSING
RIBBON
INTERFACE MODULES
MEDIA
MATRIX FONTS
CHARACTER FONT CAPABILITIES
AUTO SMOOTHING FONTS
VECTOR FONT
CHARACTER CONTROL
BAR CODE CAPABILTIES
REGULATORY APPROVALS
SATO GT4xxe Series Operator Manual
Unit 2 Technical Data
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INSTALLATION
Unpacking Parts Identification Printer Installation
Interface Selection Accessories Installation
UNPACKING & PARTS IDENTIFICATION
PRINTER INSTALLATION
SITE LOCATION
CABLE CONNECTION
MEDIA SELECTION
MEDIA & RIBBON LOADING
Figure 3-3a, Rolled Media & Ribbon Loading
Figure 3-3b, Fan-fold Media & Ribbon Loading
Unit 3 Installation
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RS232C SPECIFICATIONS
INTERFACE SELECTION
RS232C SERIAL INTERFACE
SIGNAL DEFINITION
RS232C SERIAL INTERFACE SIGNALS
DIRECTION
CABLE REQUIREMENTS
SIGNAL
SPECIFICATIONS
IEEE1284 PARALLEL INTERFACE
IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS
802.11B WIRELESS SPECIFICATIONS
802.11B WIRELESS
UNIVERSAL SERIAL BUS USB ADAPTER
LOCAL AREA NETWORK LAN ETHERNET
ACK/NAK PROTOCOL
RECEIVE BUFFER
ACCESSORIES INSTALLATION
EXTERNAL SIGNAL CONNECTOR
Figure 3-6, External Signal Connector
MEMORY EXPANSION
Wireless LAn 802.11b Interface
INTERFACE UPGRADE
EXT Connector External Signal Interface
Figure 3-8, Interface Upgrade
LABEL PEELER INSTALLATION
LABEL CUTTER INSTALLATION
PRINTER OPERATION
Configuration Modes Operational Adjustments
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, User Mode
USER MODE
Figure 4-3, Advanced Mode
ADVANCED MODE
Figure 4-4, IEEE1284 Interface Setup Mode
IEEE1284 INTERFACE SETUP MODE
Figure 4-5, RS232C Interface Setup Mode
RS232C INTERFACE SETUP MODE
Figure 4-6, Centronics Interface Mode
CENTRONICS INTERFACE SETUP MODE
Figure 4-7, LAN Interface Setup Mode
LAN INTERFACE SETUP MODE
Figure 4-8, USB Interface Setup Mode
USB INTERFACE SETUP MODE
Figure 4-9, Cartridge Mode
CARTRIDGE MODE
Figure 4-10, SEMBL Mode
SEMBL MODE
Figure 4-11, Test Print Mode
TEST PRINT MODE
Figure 4-12, Download Mode
DOWNLOAD MODE
Figure 4-13, Hex Dump Mode
HEX DUMP MODE
Figure 4-14, Boot Download Mode
BOOT DOWNLOAD MODE
Figure 4-15, Data Save Mode
DATA SAVE MODE
Figure 4-16, Default Settings Mode
DEFAULT SETTINGS MODE
Figure 4-17, Print Cancel Mode
PRINT CANCEL MODE
Figure 4-18, Print Density Default Mode
PRINT DARKNESS DEFAULT MODE
Figure 4-19, Service Mode
SERVICE MODE
Figure 4-20, Factory Mode
FACTORY MODE
MENU
NORMAL MODE
DESCRIPTION
ONLINE
MENU
NORMAL MODE
DESCRIPTION
YES NO
MENU
USER MODE
DESCRIPTION
ONLINE
MENU
USER MODE
DESCRIPTION
PRINT OFFSET
MENU
ADVANCED MODE
DESCRIPTION
DIRECT
ADVANCED MODE
MENU
DESCRIPTION
MENU
ADVANCED MODE
DESCRIPTION
SEMBL MODE
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
4800
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
Infrastructure
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
MENU
CARTRIDGE MODE
DESCRIPTION
COMPLETED
SEMBL MODE
MENU
DESCRIPTION
TEST PRINT MODE
MENU
DESCRIPTION
MENU
DOWNLOAD MODE
DESCRIPTION
DOWNLOAD
HEX DUMP MODE
MENU
DESCRIPTION
BOOT DOWNLOAD MODE
MENU
DESCRIPTION
DATA SAVE MODE
MENU
DESCRIPTION
DEFAULT MODE PRINTER SETTING ALT. PROTOCOL
DEFAULT SETTINGS MODE
DEFAULT MODE PRINTER SETTING YES NO
DEFAULT ALT. PROTOCOL YES NO
PRINT DENSITY DEFAULT MODE
PRINT CANCEL MODE
MENU
DESCRIPTION
SERVICE MODE
DESCRIPTION
MENU
COMMAND
SERVICE MODE
MENU
DESCRIPTION
SERVICE MODE
MENU
DESCRIPTION
SERVICE MODE
MENU
DESCRIPTION
FACTORY MODE
MENU
DESCRIPTION
MENU
FACTORY MODE
DESCRIPTION
Displays values for the dispenser counter
OPERATIONAL ADJUSTMENTS
DESCRIPTION/PROCEDURE
POTENTIOMETER
LABEL
Figure 4-21, Sensor & Accessory Positioning
PRINT
DIRECTION
LABEL PRINT DIRECTION
Figure 4-22, Print Base Reference Position
CONTINUOUS MODE
TEAR-OFF MODE
SATO GT4xxe Series Operator Manual
Unit 4 Operation
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TROUBLESHOOTING
Error Signals Troubleshooting Table Interface Troubleshooting
Test Print Troubleshooting Sensor Locations
Error No
ERROR SIGNALS
Buffer Overflow error
LCD Display
ERROR SIGNALS
Unit 5 Troubleshooting
Error No
Clean the paper path to establish a smooth paper flow
ERROR SIGNALS
Unit 5 Troubleshooting
Error No
Memory Writing error
ERROR SIGNALS
Unit 5 Troubleshooting
Error No
Item Number error
ERROR SIGNALS
Unit 5 Troubleshooting
Error No
SATO GTxxe Series Operator Manual
IMAGE VOIDS
TROUBLESHOOTING TABLE
LIGHT PRINT IMAGES
UNEVEN PRINT DARKNESS
MEANDERING MEDIA
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
TROUBLESHOOTING STEP
INTERFACE TROUBLESHOOTING
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
LAN EHTERNET INTERFACE
UNIVERSAL SERIAL BUS USB INTERFACE
TROUBLESHOOTING STEP
TEST PRINT TROUBLESHOOTING
Figure 5-1, Hex Dump Mode
HEX DUMP MODE
Figure 5-2, Test Print Mode
TEST LABEL PRINTING
SAMPLE TEST LABEL
Figure 5-3, Sample Test Label
Figure 5-4, Sensor Locations
SENSOR LOCATIONS
LABEL
PRINT
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND
CLEANING PROCEDURES
ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING
WARNING EXERSIZE CARE WHEN CLEANING TO PREVENT
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
Figure 6-1a, Print Head Replacement
Figure 6-1b, Print Head Replacement
PLATEN ROLLER REPLACEMENT
Unit 6 Maintenance
Figure 6-2, Platen Roller Replacement
SATO GT4xxe Series Operator Manual
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ADJUSTMENT PROCEDURES
PRINT HEAD ALIGNMENT
Figure 6-3, Print Head Alignment
PRESSURE ADJUSTMENT
PRINT HEAD PRESSURE ADJUSTMENT
Figure 6-4, Print Head Pressure Adjustment
SCALE
PRINT HEAD BALANCE ADJUSTMENT
BALANCE ADJUSTMENT
Figure 6-5, Print Head Balance Adjustment
Figure 6-6, Ribbon Guide Adjustment
RIBBON GUIDE ADJUSTMENT
Figure 6-7, Label Sensor Positioning
LABEL SENSOR POSITIONING
POTENTIOMETER ADJUSTMENTS
DESCRIPTION/PROCEDURE
POTENTIOMETER
SATO GT4xxe Series Operator Manual
Unit 6 Maintenance
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