Manuals / SATO / Computer Equipment / Printer

SATO GT 410, GT 424e, GT408 SATO America, Inc, 10350A Nations Ford Road Charlotte, NC Main Phone

Models: GT 410 GT408 GT 424e

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SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: (704) 644.1650

Technical Support Hotline: (704) 644.1660

Technical Support Fax: (707) 644.1661

E-Mail: satosales@satoamerica.com

technical support@satoamerica.com

www.satoamerica.com

WARNING

THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV

RECEPTION.

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SATO GT 410, GT 424e, GT408 manual SATO America, Inc, 10350A Nations Ford Road Charlotte, NC Main Phone

Contents

GT408/410/424e Printer OPERATOR MANUALTechnical Support Hotline 704 Technical Support Fax SATO America, Inc10350A Nations Ford Road Charlotte, NC Main Phone E-Mail satosales@satoamerica.com technical support@satoamerica.comINTRODUCTION TECHNICAL DATAINSTALLATION TABLE OF CONTENTSMAINTENANCE PRINTER CONFIGURATIONTROUBLESHOOTING Configuration ModesAbout This Manual General Description Control Features INTRODUCTIONRESULT IN PRESONAL INJURY ABOUT THIS MANUALWARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY GENERAL DESCRIPTION Figure 1-1a, Primary ComponentsMaintenance Panel CONTROL FEATURESLED Indicators Power SwitchRibbon Sensing Interface Modules Character Font Capabilities TECHNICAL DATAPhysical Characteristics Power Enviromental Processing Print Media Barcode Capabilities Regulatory ApprovalsENVIRONMENTAL PHYSICAL CHARACTERISTICSPOWER PROCESSINGINTERFACE MODULES RIBBONSENSING MEDIAAUTO SMOOTHING FONTS CHARACTER FONT CAPABILITIESMATRIX FONTS VECTOR FONTREGULATORY APPROVALS CHARACTER CONTROLBAR CODE CAPABILTIES PN 9001138A Unit 2 Technical DataSATO GT4xxe Series Operator Manual PageInterface Selection Accessories Installation INSTALLATIONUnpacking Parts Identification Printer Installation UNPACKING & PARTS IDENTIFICATION CABLE CONNECTION PRINTER INSTALLATIONSITE LOCATION Figure 3-3a, Rolled Media & Ribbon Loading MEDIA SELECTIONMEDIA & RIBBON LOADING SATO GT4xxe Series Operator Manual Unit 3 InstallationFigure 3-3b, Fan-fold Media & Ribbon Loading PN 9001138ARS232C SERIAL INTERFACE RS232C SPECIFICATIONSINTERFACE SELECTION DIRECTION RS232C SERIAL INTERFACE SIGNALSSIGNAL DEFINITION CABLE REQUIREMENTSIEEE1284 PARALLEL INTERFACE SPECIFICATIONSSIGNAL IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTSUNIVERSAL SERIAL BUS USB ADAPTER 802.11B WIRELESS802.11B WIRELESS SPECIFICATIONS LOCAL AREA NETWORK LAN ETHERNETRECEIVE BUFFER ACK/NAK PROTOCOLFigure 3-6, External Signal Connector ACCESSORIES INSTALLATIONEXTERNAL SIGNAL CONNECTOR MEMORY EXPANSION EXT Connector External Signal Interface INTERFACE UPGRADEWireless LAn 802.11b Interface Figure 3-8, Interface UpgradeLABEL CUTTER INSTALLATION LABEL PEELER INSTALLATIONConfiguration Modes Operational Adjustments PRINTER OPERATIONCONFIGURATION MODES NORMAL MODEUSER MODE Figure 4-2, User ModeADVANCED MODE Figure 4-3, Advanced ModeIEEE1284 INTERFACE SETUP MODE Figure 4-4, IEEE1284 Interface Setup ModeRS232C INTERFACE SETUP MODE Figure 4-5, RS232C Interface Setup ModeCENTRONICS INTERFACE SETUP MODE Figure 4-6, Centronics Interface ModeLAN INTERFACE SETUP MODE Figure 4-7, LAN Interface Setup ModeUSB INTERFACE SETUP MODE Figure 4-8, USB Interface Setup ModeCARTRIDGE MODE Figure 4-9, Cartridge ModeSEMBL MODE Figure 4-10, SEMBL ModeTEST PRINT MODE Figure 4-11, Test Print ModeDOWNLOAD MODE Figure 4-12, Download ModeHEX DUMP MODE Figure 4-13, Hex Dump ModeBOOT DOWNLOAD MODE Figure 4-14, Boot Download ModeDATA SAVE MODE Figure 4-15, Data Save ModeDEFAULT SETTINGS MODE Figure 4-16, Default Settings ModePRINT CANCEL MODE Figure 4-17, Print Cancel ModePRINT DARKNESS DEFAULT MODE Figure 4-18, Print Density Default ModeSERVICE MODE Figure 4-19, Service ModeFACTORY MODE Figure 4-20, Factory ModeDESCRIPTION NORMAL MODEMENU ONLINEDESCRIPTION NORMAL MODEMENU YES NODESCRIPTION USER MODEMENU ONLINEDESCRIPTION USER MODEMENU PRINT OFFSETDESCRIPTION ADVANCED MODEMENU DIRECTDESCRIPTION ADVANCED MODEMENU DESCRIPTION ADVANCED MODEMENU SEMBL MODEDESCRIPTION INTERFACE MODES 4-4 THROUGHMENU DESCRIPTION INTERFACE MODES 4-4 THROUGHMENU DESCRIPTION INTERFACE MODES 4-4 THROUGHMENU 4800DESCRIPTION INTERFACE MODES 4-4 THROUGHMENU InfrastructureDESCRIPTION INTERFACE MODES 4-4 THROUGHMENU DESCRIPTION CARTRIDGE MODEMENU COMPLETEDDESCRIPTION SEMBL MODEMENU DESCRIPTION TEST PRINT MODEMENU DESCRIPTION DOWNLOAD MODEMENU DOWNLOADDESCRIPTION HEX DUMP MODEMENU DESCRIPTION BOOT DOWNLOAD MODEMENU DESCRIPTION DATA SAVE MODEMENU DEFAULT MODE PRINTER SETTING YES NO DEFAULT SETTINGS MODEDEFAULT MODE PRINTER SETTING ALT. PROTOCOL DEFAULT ALT. PROTOCOL YES NOMENU PRINT CANCEL MODEPRINT DENSITY DEFAULT MODE DESCRIPTIONMENU SERVICE MODEDESCRIPTION MENU SERVICE MODECOMMAND DESCRIPTIONDESCRIPTION SERVICE MODEMENU DESCRIPTION SERVICE MODEMENU DESCRIPTION FACTORY MODEMENU DESCRIPTION FACTORY MODEMENU Displays values for the dispenser counterPOTENTIOMETER OPERATIONAL ADJUSTMENTSDESCRIPTION/PROCEDURE PRINT Figure 4-21, Sensor & Accessory PositioningLABEL DIRECTIONCONTINUOUS MODE Figure 4-22, Print Base Reference PositionLABEL PRINT DIRECTION TEAR-OFF MODEPN 9001138A Unit 4 OperationSATO GT4xxe Series Operator Manual PageTest Print Troubleshooting Sensor Locations TROUBLESHOOTINGError Signals Troubleshooting Table Interface Troubleshooting Buffer Overflow error ERROR SIGNALSError No LCD DisplayError No Unit 5 TroubleshootingERROR SIGNALS Clean the paper path to establish a smooth paper flowError No Unit 5 TroubleshootingERROR SIGNALS Memory Writing errorError No Unit 5 TroubleshootingERROR SIGNALS Item Number errorError No Unit 5 TroubleshootingERROR SIGNALS SATO GTxxe Series Operator ManualLIGHT PRINT IMAGES TROUBLESHOOTING TABLEIMAGE VOIDS UNEVEN PRINT DARKNESSPRINTER CREATES A BLANK LABEL LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALLMEANDERING MEDIA INCORRECT LABEL POSITIONINGPARALLEL INTERFACE INTERFACE TROUBLESHOOTINGTROUBLESHOOTING STEP RS232 SERIAL INTERFACETROUBLESHOOTING STEP LAN EHTERNET INTERFACEUNIVERSAL SERIAL BUS USB INTERFACE HEX DUMP MODE TEST PRINT TROUBLESHOOTINGFigure 5-1, Hex Dump Mode TEST LABEL PRINTING Figure 5-2, Test Print ModeFigure 5-3, Sample Test Label SAMPLE TEST LABELLABEL SENSOR LOCATIONSFigure 5-4, Sensor Locations PRINTMAINTENANCE Cleaning Procedures Replacement Procedures Adjustment ProceduresALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING CLEANING PROCEDURESWARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND WARNING EXERSIZE CARE WHEN CLEANING TO PREVENTFigure 6-1a, Print Head Replacement REPLACEMENT PROCEDURESPRINT HEAD REPLACEMENT PLATEN ROLLER REPLACEMENT Figure 6-1b, Print Head ReplacementSATO GT4xxe Series Operator Manual Figure 6-2, Platen Roller ReplacementUnit 6 Maintenance PN 9001138AFigure 6-3, Print Head Alignment ADJUSTMENT PROCEDURESPRINT HEAD ALIGNMENT Figure 6-4, Print Head Pressure Adjustment PRINT HEAD PRESSURE ADJUSTMENTPRESSURE ADJUSTMENT SCALEFigure 6-5, Print Head Balance Adjustment PRINT HEAD BALANCE ADJUSTMENTBALANCE ADJUSTMENT RIBBON GUIDE ADJUSTMENT Figure 6-6, Ribbon Guide AdjustmentLABEL SENSOR POSITIONING Figure 6-7, Label Sensor PositioningPOTENTIOMETER POTENTIOMETER ADJUSTMENTSDESCRIPTION/PROCEDURE PN 9001138A Unit 6 MaintenanceSATO GT4xxe Series Operator Manual Page