GT408/410/424e Printer
OPERATOR MANUAL
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone
Technical Support Hotline 704 Technical Support Fax
E-Mail satosales@satoamerica.com technical support@satoamerica.com
TECHNICAL DATA
INSTALLATION
INTRODUCTION
TABLE OF CONTENTS
PRINTER CONFIGURATION
TROUBLESHOOTING
MAINTENANCE
Configuration Modes
About This Manual General Description Control Features
INTRODUCTION
RESULT IN PRESONAL INJURY
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
GENERAL DESCRIPTION
Figure 1-1a, Primary Components
CONTROL FEATURES
LED Indicators
Maintenance Panel
Power Switch
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing Print Media
Ribbon Sensing Interface Modules Character Font Capabilities
Barcode Capabilities Regulatory Approvals
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
PROCESSING
RIBBON
SENSING
INTERFACE MODULES
MEDIA
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
VECTOR FONT
REGULATORY APPROVALS
CHARACTER CONTROL
BAR CODE CAPABILTIES
Unit 2 Technical Data
SATO GT4xxe Series Operator Manual
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Interface Selection Accessories Installation
INSTALLATION
Unpacking Parts Identification Printer Installation
UNPACKING & PARTS IDENTIFICATION
CABLE CONNECTION
PRINTER INSTALLATION
SITE LOCATION
Figure 3-3a, Rolled Media & Ribbon Loading
MEDIA SELECTION
MEDIA & RIBBON LOADING
Unit 3 Installation
Figure 3-3b, Fan-fold Media & Ribbon Loading
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RS232C SERIAL INTERFACE
RS232C SPECIFICATIONS
INTERFACE SELECTION
RS232C SERIAL INTERFACE SIGNALS
SIGNAL DEFINITION
DIRECTION
CABLE REQUIREMENTS
SPECIFICATIONS
SIGNAL
IEEE1284 PARALLEL INTERFACE
IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS
802.11B WIRELESS
802.11B WIRELESS SPECIFICATIONS
UNIVERSAL SERIAL BUS USB ADAPTER
LOCAL AREA NETWORK LAN ETHERNET
RECEIVE BUFFER
ACK/NAK PROTOCOL
Figure 3-6, External Signal Connector
ACCESSORIES INSTALLATION
EXTERNAL SIGNAL CONNECTOR
MEMORY EXPANSION
INTERFACE UPGRADE
Wireless LAn 802.11b Interface
EXT Connector External Signal Interface
Figure 3-8, Interface Upgrade
LABEL CUTTER INSTALLATION
LABEL PEELER INSTALLATION
Configuration Modes Operational Adjustments
PRINTER OPERATION
CONFIGURATION MODES
NORMAL MODE
USER MODE
Figure 4-2, User Mode
ADVANCED MODE
Figure 4-3, Advanced Mode
IEEE1284 INTERFACE SETUP MODE
Figure 4-4, IEEE1284 Interface Setup Mode
RS232C INTERFACE SETUP MODE
Figure 4-5, RS232C Interface Setup Mode
CENTRONICS INTERFACE SETUP MODE
Figure 4-6, Centronics Interface Mode
LAN INTERFACE SETUP MODE
Figure 4-7, LAN Interface Setup Mode
USB INTERFACE SETUP MODE
Figure 4-8, USB Interface Setup Mode
CARTRIDGE MODE
Figure 4-9, Cartridge Mode
SEMBL MODE
Figure 4-10, SEMBL Mode
TEST PRINT MODE
Figure 4-11, Test Print Mode
DOWNLOAD MODE
Figure 4-12, Download Mode
HEX DUMP MODE
Figure 4-13, Hex Dump Mode
BOOT DOWNLOAD MODE
Figure 4-14, Boot Download Mode
DATA SAVE MODE
Figure 4-15, Data Save Mode
DEFAULT SETTINGS MODE
Figure 4-16, Default Settings Mode
PRINT CANCEL MODE
Figure 4-17, Print Cancel Mode
PRINT DARKNESS DEFAULT MODE
Figure 4-18, Print Density Default Mode
SERVICE MODE
Figure 4-19, Service Mode
FACTORY MODE
Figure 4-20, Factory Mode
NORMAL MODE
MENU
DESCRIPTION
ONLINE
NORMAL MODE
MENU
DESCRIPTION
YES NO
USER MODE
MENU
DESCRIPTION
ONLINE
USER MODE
MENU
DESCRIPTION
PRINT OFFSET
ADVANCED MODE
MENU
DESCRIPTION
DIRECT
DESCRIPTION
ADVANCED MODE
MENU
ADVANCED MODE
MENU
DESCRIPTION
SEMBL MODE
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
4800
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
Infrastructure
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
CARTRIDGE MODE
MENU
DESCRIPTION
COMPLETED
DESCRIPTION
SEMBL MODE
MENU
DESCRIPTION
TEST PRINT MODE
MENU
DOWNLOAD MODE
MENU
DESCRIPTION
DOWNLOAD
DESCRIPTION
HEX DUMP MODE
MENU
DESCRIPTION
BOOT DOWNLOAD MODE
MENU
DESCRIPTION
DATA SAVE MODE
MENU
DEFAULT SETTINGS MODE
DEFAULT MODE PRINTER SETTING ALT. PROTOCOL
DEFAULT MODE PRINTER SETTING YES NO
DEFAULT ALT. PROTOCOL YES NO
PRINT CANCEL MODE
PRINT DENSITY DEFAULT MODE
MENU
DESCRIPTION
MENU
SERVICE MODE
DESCRIPTION
SERVICE MODE
COMMAND
MENU
DESCRIPTION
DESCRIPTION
SERVICE MODE
MENU
DESCRIPTION
SERVICE MODE
MENU
DESCRIPTION
FACTORY MODE
MENU
FACTORY MODE
MENU
DESCRIPTION
Displays values for the dispenser counter
POTENTIOMETER
OPERATIONAL ADJUSTMENTS
DESCRIPTION/PROCEDURE
Figure 4-21, Sensor & Accessory Positioning
LABEL
PRINT
DIRECTION
Figure 4-22, Print Base Reference Position
LABEL PRINT DIRECTION
CONTINUOUS MODE
TEAR-OFF MODE
Unit 4 Operation
SATO GT4xxe Series Operator Manual
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Test Print Troubleshooting Sensor Locations
TROUBLESHOOTING
Error Signals Troubleshooting Table Interface Troubleshooting
ERROR SIGNALS
Error No
Buffer Overflow error
LCD Display
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
Clean the paper path to establish a smooth paper flow
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
Memory Writing error
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
Item Number error
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
SATO GTxxe Series Operator Manual
TROUBLESHOOTING TABLE
IMAGE VOIDS
LIGHT PRINT IMAGES
UNEVEN PRINT DARKNESS
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
MEANDERING MEDIA
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
TROUBLESHOOTING STEP
LAN EHTERNET INTERFACE
UNIVERSAL SERIAL BUS USB INTERFACE
HEX DUMP MODE
TEST PRINT TROUBLESHOOTING
Figure 5-1, Hex Dump Mode
TEST LABEL PRINTING
Figure 5-2, Test Print Mode
Figure 5-3, Sample Test Label
SAMPLE TEST LABEL
SENSOR LOCATIONS
Figure 5-4, Sensor Locations
LABEL
PRINT
MAINTENANCE
Cleaning Procedures Replacement Procedures Adjustment Procedures
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND
ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING
WARNING EXERSIZE CARE WHEN CLEANING TO PREVENT
Figure 6-1a, Print Head Replacement
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
PLATEN ROLLER REPLACEMENT
Figure 6-1b, Print Head Replacement
Figure 6-2, Platen Roller Replacement
Unit 6 Maintenance
SATO GT4xxe Series Operator Manual
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Figure 6-3, Print Head Alignment
ADJUSTMENT PROCEDURES
PRINT HEAD ALIGNMENT
PRINT HEAD PRESSURE ADJUSTMENT
PRESSURE ADJUSTMENT
Figure 6-4, Print Head Pressure Adjustment
SCALE
Figure 6-5, Print Head Balance Adjustment
PRINT HEAD BALANCE ADJUSTMENT
BALANCE ADJUSTMENT
RIBBON GUIDE ADJUSTMENT
Figure 6-6, Ribbon Guide Adjustment
LABEL SENSOR POSITIONING
Figure 6-7, Label Sensor Positioning
POTENTIOMETER
POTENTIOMETER ADJUSTMENTS
DESCRIPTION/PROCEDURE
Unit 6 Maintenance
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