OPERATOR MANUAL
GT408/410/424e Printer
E-Mail satosales@satoamerica.com technical support@satoamerica.com
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone
Technical Support Hotline 704 Technical Support Fax
TABLE OF CONTENTS
TECHNICAL DATA
INSTALLATION
INTRODUCTION
Configuration Modes
PRINTER CONFIGURATION
TROUBLESHOOTING
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
ABOUT THIS MANUAL
RESULT IN PRESONAL INJURY
Figure 1-1a, Primary Components
GENERAL DESCRIPTION
Power Switch
CONTROL FEATURES
LED Indicators
Maintenance Panel
Barcode Capabilities Regulatory Approvals
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing Print Media
Ribbon Sensing Interface Modules Character Font Capabilities
PROCESSING
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
MEDIA
RIBBON
SENSING
INTERFACE MODULES
VECTOR FONT
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
BAR CODE CAPABILTIES
CHARACTER CONTROL
REGULATORY APPROVALS
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Unit 2 Technical Data
SATO GT4xxe Series Operator Manual
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Unpacking Parts Identification Printer Installation
INSTALLATION
Interface Selection Accessories Installation
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media & Ribbon Loading
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Unit 3 Installation
Figure 3-3b, Fan-fold Media & Ribbon Loading
SATO GT4xxe Series Operator Manual
INTERFACE SELECTION
RS232C SPECIFICATIONS
RS232C SERIAL INTERFACE
CABLE REQUIREMENTS
RS232C SERIAL INTERFACE SIGNALS
SIGNAL DEFINITION
DIRECTION
IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS
SPECIFICATIONS
SIGNAL
IEEE1284 PARALLEL INTERFACE
LOCAL AREA NETWORK LAN ETHERNET
802.11B WIRELESS
802.11B WIRELESS SPECIFICATIONS
UNIVERSAL SERIAL BUS USB ADAPTER
ACK/NAK PROTOCOL
RECEIVE BUFFER
EXTERNAL SIGNAL CONNECTOR
ACCESSORIES INSTALLATION
Figure 3-6, External Signal Connector
MEMORY EXPANSION
Figure 3-8, Interface Upgrade
INTERFACE UPGRADE
Wireless LAn 802.11b Interface
EXT Connector External Signal Interface
LABEL PEELER INSTALLATION
LABEL CUTTER INSTALLATION
PRINTER OPERATION
Configuration Modes Operational Adjustments
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, User Mode
USER MODE
Figure 4-3, Advanced Mode
ADVANCED MODE
Figure 4-4, IEEE1284 Interface Setup Mode
IEEE1284 INTERFACE SETUP MODE
Figure 4-5, RS232C Interface Setup Mode
RS232C INTERFACE SETUP MODE
Figure 4-6, Centronics Interface Mode
CENTRONICS INTERFACE SETUP MODE
Figure 4-7, LAN Interface Setup Mode
LAN INTERFACE SETUP MODE
Figure 4-8, USB Interface Setup Mode
USB INTERFACE SETUP MODE
Figure 4-9, Cartridge Mode
CARTRIDGE MODE
Figure 4-10, SEMBL Mode
SEMBL MODE
Figure 4-11, Test Print Mode
TEST PRINT MODE
Figure 4-12, Download Mode
DOWNLOAD MODE
Figure 4-13, Hex Dump Mode
HEX DUMP MODE
Figure 4-14, Boot Download Mode
BOOT DOWNLOAD MODE
Figure 4-15, Data Save Mode
DATA SAVE MODE
Figure 4-16, Default Settings Mode
DEFAULT SETTINGS MODE
Figure 4-17, Print Cancel Mode
PRINT CANCEL MODE
Figure 4-18, Print Density Default Mode
PRINT DARKNESS DEFAULT MODE
Figure 4-19, Service Mode
SERVICE MODE
Figure 4-20, Factory Mode
FACTORY MODE
ONLINE
NORMAL MODE
MENU
DESCRIPTION
YES NO
NORMAL MODE
MENU
DESCRIPTION
ONLINE
USER MODE
MENU
DESCRIPTION
PRINT OFFSET
USER MODE
MENU
DESCRIPTION
DIRECT
ADVANCED MODE
MENU
DESCRIPTION
MENU
ADVANCED MODE
DESCRIPTION
SEMBL MODE
ADVANCED MODE
MENU
DESCRIPTION
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
4800
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
Infrastructure
INTERFACE MODES 4-4 THROUGH
MENU
DESCRIPTION
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
COMPLETED
CARTRIDGE MODE
MENU
DESCRIPTION
MENU
SEMBL MODE
DESCRIPTION
MENU
TEST PRINT MODE
DESCRIPTION
DOWNLOAD
DOWNLOAD MODE
MENU
DESCRIPTION
MENU
HEX DUMP MODE
DESCRIPTION
MENU
BOOT DOWNLOAD MODE
DESCRIPTION
MENU
DATA SAVE MODE
DESCRIPTION
DEFAULT ALT. PROTOCOL YES NO
DEFAULT SETTINGS MODE
DEFAULT MODE PRINTER SETTING ALT. PROTOCOL
DEFAULT MODE PRINTER SETTING YES NO
DESCRIPTION
PRINT CANCEL MODE
PRINT DENSITY DEFAULT MODE
MENU
DESCRIPTION
SERVICE MODE
MENU
DESCRIPTION
SERVICE MODE
COMMAND
MENU
MENU
SERVICE MODE
DESCRIPTION
MENU
SERVICE MODE
DESCRIPTION
MENU
FACTORY MODE
DESCRIPTION
Displays values for the dispenser counter
FACTORY MODE
MENU
DESCRIPTION
DESCRIPTION/PROCEDURE
OPERATIONAL ADJUSTMENTS
POTENTIOMETER
DIRECTION
Figure 4-21, Sensor & Accessory Positioning
LABEL
PRINT
TEAR-OFF MODE
Figure 4-22, Print Base Reference Position
LABEL PRINT DIRECTION
CONTINUOUS MODE
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Unit 4 Operation
SATO GT4xxe Series Operator Manual
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Error Signals Troubleshooting Table Interface Troubleshooting
TROUBLESHOOTING
Test Print Troubleshooting Sensor Locations
LCD Display
ERROR SIGNALS
Error No
Buffer Overflow error
Clean the paper path to establish a smooth paper flow
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
Memory Writing error
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
Item Number error
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
SATO GTxxe Series Operator Manual
Unit 5 Troubleshooting
ERROR SIGNALS
Error No
UNEVEN PRINT DARKNESS
TROUBLESHOOTING TABLE
IMAGE VOIDS
LIGHT PRINT IMAGES
INCORRECT LABEL POSITIONING
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
MEANDERING MEDIA
PRINTER CREATES A BLANK LABEL
RS232 SERIAL INTERFACE
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
PARALLEL INTERFACE
UNIVERSAL SERIAL BUS USB INTERFACE
LAN EHTERNET INTERFACE
TROUBLESHOOTING STEP
Figure 5-1, Hex Dump Mode
TEST PRINT TROUBLESHOOTING
HEX DUMP MODE
Figure 5-2, Test Print Mode
TEST LABEL PRINTING
SAMPLE TEST LABEL
Figure 5-3, Sample Test Label
PRINT
SENSOR LOCATIONS
Figure 5-4, Sensor Locations
LABEL
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WARNING EXERSIZE CARE WHEN CLEANING TO PREVENT
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND
ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Figure 6-1a, Print Head Replacement
Figure 6-1b, Print Head Replacement
PLATEN ROLLER REPLACEMENT
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Figure 6-2, Platen Roller Replacement
Unit 6 Maintenance
SATO GT4xxe Series Operator Manual
PRINT HEAD ALIGNMENT
ADJUSTMENT PROCEDURES
Figure 6-3, Print Head Alignment
SCALE
PRINT HEAD PRESSURE ADJUSTMENT
PRESSURE ADJUSTMENT
Figure 6-4, Print Head Pressure Adjustment
BALANCE ADJUSTMENT
PRINT HEAD BALANCE ADJUSTMENT
Figure 6-5, Print Head Balance Adjustment
Figure 6-6, Ribbon Guide Adjustment
RIBBON GUIDE ADJUSTMENT
Figure 6-7, Label Sensor Positioning
LABEL SENSOR POSITIONING
DESCRIPTION/PROCEDURE
POTENTIOMETER ADJUSTMENTS
POTENTIOMETER
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Unit 6 Maintenance
SATO GT4xxe Series Operator Manual
PN 9001138A