Manuals / SATO / Computer Equipment / Printer

SATO GT 410, GT408 Maintenance, Cleaning Procedures Replacement Procedures Adjustment Procedures

Models: GT 410 GT408 GT 424e

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MAINTENANCE

•Cleaning Procedures

•Replacement Procedures

•Adjustment Procedures

SATO GT4xxe Series Operator Manual

PN 9001138A

Page 6-1

Page 95

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SATO GT 410, GT 424e, GT408 manual Maintenance, Cleaning Procedures Replacement Procedures Adjustment Procedures

Contents

OPERATOR MANUAL GT408/410/424e PrinterE-Mail satosales@satoamerica.com technical support@satoamerica.com SATO America, Inc10350A Nations Ford Road Charlotte, NC Main Phone Technical Support Hotline 704 Technical Support FaxTABLE OF CONTENTS TECHNICAL DATAINSTALLATION INTRODUCTIONConfiguration Modes PRINTER CONFIGURATIONTROUBLESHOOTING MAINTENANCEINTRODUCTION About This Manual General Description Control FeaturesRESULT IN PRESONAL INJURY ABOUT THIS MANUALWARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY Figure 1-1a, Primary Components GENERAL DESCRIPTIONPower Switch CONTROL FEATURESLED Indicators Maintenance PanelBarcode Capabilities Regulatory Approvals TECHNICAL DATAPhysical Characteristics Power Enviromental Processing Print Media Ribbon Sensing Interface Modules Character Font CapabilitiesPROCESSING PHYSICAL CHARACTERISTICSPOWER ENVIRONMENTALMEDIA RIBBONSENSING INTERFACE MODULESVECTOR FONT CHARACTER FONT CAPABILITIESMATRIX FONTS AUTO SMOOTHING FONTSREGULATORY APPROVALS CHARACTER CONTROLBAR CODE CAPABILTIES Page Unit 2 Technical DataSATO GT4xxe Series Operator Manual PN 9001138AInterface Selection Accessories Installation INSTALLATIONUnpacking Parts Identification Printer Installation UNPACKING & PARTS IDENTIFICATION CABLE CONNECTION PRINTER INSTALLATIONSITE LOCATION Figure 3-3a, Rolled Media & Ribbon Loading MEDIA SELECTIONMEDIA & RIBBON LOADING PN 9001138A Unit 3 InstallationFigure 3-3b, Fan-fold Media & Ribbon Loading SATO GT4xxe Series Operator ManualRS232C SERIAL INTERFACE RS232C SPECIFICATIONSINTERFACE SELECTION CABLE REQUIREMENTS RS232C SERIAL INTERFACE SIGNALSSIGNAL DEFINITION DIRECTIONIEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS SPECIFICATIONSSIGNAL IEEE1284 PARALLEL INTERFACELOCAL AREA NETWORK LAN ETHERNET 802.11B WIRELESS802.11B WIRELESS SPECIFICATIONS UNIVERSAL SERIAL BUS USB ADAPTERACK/NAK PROTOCOL RECEIVE BUFFERFigure 3-6, External Signal Connector ACCESSORIES INSTALLATIONEXTERNAL SIGNAL CONNECTOR MEMORY EXPANSION Figure 3-8, Interface Upgrade INTERFACE UPGRADEWireless LAn 802.11b Interface EXT Connector External Signal InterfaceLABEL PEELER INSTALLATION LABEL CUTTER INSTALLATIONPRINTER OPERATION Configuration Modes Operational AdjustmentsNORMAL MODE CONFIGURATION MODESFigure 4-2, User Mode USER MODEFigure 4-3, Advanced Mode ADVANCED MODEFigure 4-4, IEEE1284 Interface Setup Mode IEEE1284 INTERFACE SETUP MODEFigure 4-5, RS232C Interface Setup Mode RS232C INTERFACE SETUP MODEFigure 4-6, Centronics Interface Mode CENTRONICS INTERFACE SETUP MODEFigure 4-7, LAN Interface Setup Mode LAN INTERFACE SETUP MODEFigure 4-8, USB Interface Setup Mode USB INTERFACE SETUP MODEFigure 4-9, Cartridge Mode CARTRIDGE MODEFigure 4-10, SEMBL Mode SEMBL MODEFigure 4-11, Test Print Mode TEST PRINT MODEFigure 4-12, Download Mode DOWNLOAD MODEFigure 4-13, Hex Dump Mode HEX DUMP MODEFigure 4-14, Boot Download Mode BOOT DOWNLOAD MODEFigure 4-15, Data Save Mode DATA SAVE MODEFigure 4-16, Default Settings Mode DEFAULT SETTINGS MODEFigure 4-17, Print Cancel Mode PRINT CANCEL MODEFigure 4-18, Print Density Default Mode PRINT DARKNESS DEFAULT MODEFigure 4-19, Service Mode SERVICE MODEFigure 4-20, Factory Mode FACTORY MODEONLINE NORMAL MODEMENU DESCRIPTIONYES NO NORMAL MODEMENU DESCRIPTIONONLINE USER MODEMENU DESCRIPTIONPRINT OFFSET USER MODEMENU DESCRIPTIONDIRECT ADVANCED MODEMENU DESCRIPTIONDESCRIPTION ADVANCED MODEMENU SEMBL MODE ADVANCED MODEMENU DESCRIPTIONDESCRIPTION INTERFACE MODES 4-4 THROUGHMENU DESCRIPTION INTERFACE MODES 4-4 THROUGHMENU 4800 INTERFACE MODES 4-4 THROUGHMENU DESCRIPTIONInfrastructure INTERFACE MODES 4-4 THROUGHMENU DESCRIPTIONDESCRIPTION INTERFACE MODES 4-4 THROUGHMENU COMPLETED CARTRIDGE MODEMENU DESCRIPTIONDESCRIPTION SEMBL MODEMENU DESCRIPTION TEST PRINT MODEMENU DOWNLOAD DOWNLOAD MODEMENU DESCRIPTIONDESCRIPTION HEX DUMP MODEMENU DESCRIPTION BOOT DOWNLOAD MODEMENU DESCRIPTION DATA SAVE MODEMENU DEFAULT ALT. PROTOCOL YES NO DEFAULT SETTINGS MODEDEFAULT MODE PRINTER SETTING ALT. PROTOCOL DEFAULT MODE PRINTER SETTING YES NODESCRIPTION PRINT CANCEL MODEPRINT DENSITY DEFAULT MODE MENUMENU SERVICE MODEDESCRIPTION DESCRIPTION SERVICE MODECOMMAND MENUDESCRIPTION SERVICE MODEMENU DESCRIPTION SERVICE MODEMENU DESCRIPTION FACTORY MODEMENU Displays values for the dispenser counter FACTORY MODEMENU DESCRIPTIONPOTENTIOMETER OPERATIONAL ADJUSTMENTSDESCRIPTION/PROCEDURE DIRECTION Figure 4-21, Sensor & Accessory PositioningLABEL PRINTTEAR-OFF MODE Figure 4-22, Print Base Reference PositionLABEL PRINT DIRECTION CONTINUOUS MODEPage Unit 4 OperationSATO GT4xxe Series Operator Manual PN 9001138ATest Print Troubleshooting Sensor Locations TROUBLESHOOTINGError Signals Troubleshooting Table Interface Troubleshooting LCD Display ERROR SIGNALSError No Buffer Overflow errorClean the paper path to establish a smooth paper flow Unit 5 TroubleshootingERROR SIGNALS Error NoMemory Writing error Unit 5 TroubleshootingERROR SIGNALS Error NoItem Number error Unit 5 TroubleshootingERROR SIGNALS Error NoSATO GTxxe Series Operator Manual Unit 5 TroubleshootingERROR SIGNALS Error NoUNEVEN PRINT DARKNESS TROUBLESHOOTING TABLEIMAGE VOIDS LIGHT PRINT IMAGESINCORRECT LABEL POSITIONING LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALLMEANDERING MEDIA PRINTER CREATES A BLANK LABELRS232 SERIAL INTERFACE INTERFACE TROUBLESHOOTINGTROUBLESHOOTING STEP PARALLEL INTERFACETROUBLESHOOTING STEP LAN EHTERNET INTERFACEUNIVERSAL SERIAL BUS USB INTERFACE HEX DUMP MODE TEST PRINT TROUBLESHOOTINGFigure 5-1, Hex Dump Mode Figure 5-2, Test Print Mode TEST LABEL PRINTINGSAMPLE TEST LABEL Figure 5-3, Sample Test LabelPRINT SENSOR LOCATIONSFigure 5-4, Sensor Locations LABELCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEWARNING EXERSIZE CARE WHEN CLEANING TO PREVENT CLEANING PROCEDURESWARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANINGFigure 6-1a, Print Head Replacement REPLACEMENT PROCEDURESPRINT HEAD REPLACEMENT Figure 6-1b, Print Head Replacement PLATEN ROLLER REPLACEMENTPN 9001138A Figure 6-2, Platen Roller ReplacementUnit 6 Maintenance SATO GT4xxe Series Operator ManualFigure 6-3, Print Head Alignment ADJUSTMENT PROCEDURESPRINT HEAD ALIGNMENT SCALE PRINT HEAD PRESSURE ADJUSTMENTPRESSURE ADJUSTMENT Figure 6-4, Print Head Pressure AdjustmentFigure 6-5, Print Head Balance Adjustment PRINT HEAD BALANCE ADJUSTMENTBALANCE ADJUSTMENT Figure 6-6, Ribbon Guide Adjustment RIBBON GUIDE ADJUSTMENTFigure 6-7, Label Sensor Positioning LABEL SENSOR POSITIONINGPOTENTIOMETER POTENTIOMETER ADJUSTMENTSDESCRIPTION/PROCEDURE Page Unit 6 MaintenanceSATO GT4xxe Series Operator Manual PN 9001138A