GT408/410/424e Printer
OPERATOR MANUAL
Technical Support Hotline 704 Technical Support Fax
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone
E-Mail satosales@satoamerica.com technical support@satoamerica.com
INTRODUCTION
TECHNICAL DATA
INSTALLATION
TABLE OF CONTENTS
MAINTENANCE
PRINTER CONFIGURATION
TROUBLESHOOTING
Configuration Modes
About This Manual General Description Control Features
INTRODUCTION
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
ABOUT THIS MANUAL
RESULT IN PRESONAL INJURY
GENERAL DESCRIPTION
Figure 1-1a, Primary Components
Maintenance Panel
CONTROL FEATURES
LED Indicators
Power Switch
Ribbon Sensing Interface Modules Character Font Capabilities
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing Print Media
Barcode Capabilities Regulatory Approvals
ENVIRONMENTAL
PHYSICAL CHARACTERISTICS
POWER
PROCESSING
INTERFACE MODULES
RIBBON
SENSING
MEDIA
AUTO SMOOTHING FONTS
CHARACTER FONT CAPABILITIES
MATRIX FONTS
VECTOR FONT
BAR CODE CAPABILTIES
CHARACTER CONTROL
REGULATORY APPROVALS
PN 9001138A
Unit 2 Technical Data
SATO GT4xxe Series Operator Manual
Page
Unpacking Parts Identification Printer Installation
INSTALLATION
Interface Selection Accessories Installation
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media & Ribbon Loading
SATO GT4xxe Series Operator Manual
Unit 3 Installation
Figure 3-3b, Fan-fold Media & Ribbon Loading
PN 9001138A
INTERFACE SELECTION
RS232C SPECIFICATIONS
RS232C SERIAL INTERFACE
DIRECTION
RS232C SERIAL INTERFACE SIGNALS
SIGNAL DEFINITION
CABLE REQUIREMENTS
IEEE1284 PARALLEL INTERFACE
SPECIFICATIONS
SIGNAL
IEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS
UNIVERSAL SERIAL BUS USB ADAPTER
802.11B WIRELESS
802.11B WIRELESS SPECIFICATIONS
LOCAL AREA NETWORK LAN ETHERNET
RECEIVE BUFFER
ACK/NAK PROTOCOL
EXTERNAL SIGNAL CONNECTOR
ACCESSORIES INSTALLATION
Figure 3-6, External Signal Connector
MEMORY EXPANSION
EXT Connector External Signal Interface
INTERFACE UPGRADE
Wireless LAn 802.11b Interface
Figure 3-8, Interface Upgrade
LABEL CUTTER INSTALLATION
LABEL PEELER INSTALLATION
Configuration Modes Operational Adjustments
PRINTER OPERATION
CONFIGURATION MODES
NORMAL MODE
USER MODE
Figure 4-2, User Mode
ADVANCED MODE
Figure 4-3, Advanced Mode
IEEE1284 INTERFACE SETUP MODE
Figure 4-4, IEEE1284 Interface Setup Mode
RS232C INTERFACE SETUP MODE
Figure 4-5, RS232C Interface Setup Mode
CENTRONICS INTERFACE SETUP MODE
Figure 4-6, Centronics Interface Mode
LAN INTERFACE SETUP MODE
Figure 4-7, LAN Interface Setup Mode
USB INTERFACE SETUP MODE
Figure 4-8, USB Interface Setup Mode
CARTRIDGE MODE
Figure 4-9, Cartridge Mode
SEMBL MODE
Figure 4-10, SEMBL Mode
TEST PRINT MODE
Figure 4-11, Test Print Mode
DOWNLOAD MODE
Figure 4-12, Download Mode
HEX DUMP MODE
Figure 4-13, Hex Dump Mode
BOOT DOWNLOAD MODE
Figure 4-14, Boot Download Mode
DATA SAVE MODE
Figure 4-15, Data Save Mode
DEFAULT SETTINGS MODE
Figure 4-16, Default Settings Mode
PRINT CANCEL MODE
Figure 4-17, Print Cancel Mode
PRINT DARKNESS DEFAULT MODE
Figure 4-18, Print Density Default Mode
SERVICE MODE
Figure 4-19, Service Mode
FACTORY MODE
Figure 4-20, Factory Mode
DESCRIPTION
NORMAL MODE
MENU
ONLINE
DESCRIPTION
NORMAL MODE
MENU
YES NO
DESCRIPTION
USER MODE
MENU
ONLINE
DESCRIPTION
USER MODE
MENU
PRINT OFFSET
DESCRIPTION
ADVANCED MODE
MENU
DIRECT
MENU
ADVANCED MODE
DESCRIPTION
DESCRIPTION
ADVANCED MODE
MENU
SEMBL MODE
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
4800
DESCRIPTION
INTERFACE MODES 4-4 THROUGH
MENU
Infrastructure
MENU
INTERFACE MODES 4-4 THROUGH
DESCRIPTION
DESCRIPTION
CARTRIDGE MODE
MENU
COMPLETED
MENU
SEMBL MODE
DESCRIPTION
MENU
TEST PRINT MODE
DESCRIPTION
DESCRIPTION
DOWNLOAD MODE
MENU
DOWNLOAD
MENU
HEX DUMP MODE
DESCRIPTION
MENU
BOOT DOWNLOAD MODE
DESCRIPTION
MENU
DATA SAVE MODE
DESCRIPTION
DEFAULT MODE PRINTER SETTING YES NO
DEFAULT SETTINGS MODE
DEFAULT MODE PRINTER SETTING ALT. PROTOCOL
DEFAULT ALT. PROTOCOL YES NO
MENU
PRINT CANCEL MODE
PRINT DENSITY DEFAULT MODE
DESCRIPTION
DESCRIPTION
SERVICE MODE
MENU
MENU
SERVICE MODE
COMMAND
DESCRIPTION
MENU
SERVICE MODE
DESCRIPTION
MENU
SERVICE MODE
DESCRIPTION
MENU
FACTORY MODE
DESCRIPTION
DESCRIPTION
FACTORY MODE
MENU
Displays values for the dispenser counter
DESCRIPTION/PROCEDURE
OPERATIONAL ADJUSTMENTS
POTENTIOMETER
PRINT
Figure 4-21, Sensor & Accessory Positioning
LABEL
DIRECTION
CONTINUOUS MODE
Figure 4-22, Print Base Reference Position
LABEL PRINT DIRECTION
TEAR-OFF MODE
PN 9001138A
Unit 4 Operation
SATO GT4xxe Series Operator Manual
Page
Error Signals Troubleshooting Table Interface Troubleshooting
TROUBLESHOOTING
Test Print Troubleshooting Sensor Locations
Buffer Overflow error
ERROR SIGNALS
Error No
LCD Display
Error No
Unit 5 Troubleshooting
ERROR SIGNALS
Clean the paper path to establish a smooth paper flow
Error No
Unit 5 Troubleshooting
ERROR SIGNALS
Memory Writing error
Error No
Unit 5 Troubleshooting
ERROR SIGNALS
Item Number error
Error No
Unit 5 Troubleshooting
ERROR SIGNALS
SATO GTxxe Series Operator Manual
LIGHT PRINT IMAGES
TROUBLESHOOTING TABLE
IMAGE VOIDS
UNEVEN PRINT DARKNESS
PRINTER CREATES A BLANK LABEL
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
MEANDERING MEDIA
INCORRECT LABEL POSITIONING
PARALLEL INTERFACE
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
RS232 SERIAL INTERFACE
UNIVERSAL SERIAL BUS USB INTERFACE
LAN EHTERNET INTERFACE
TROUBLESHOOTING STEP
Figure 5-1, Hex Dump Mode
TEST PRINT TROUBLESHOOTING
HEX DUMP MODE
TEST LABEL PRINTING
Figure 5-2, Test Print Mode
Figure 5-3, Sample Test Label
SAMPLE TEST LABEL
LABEL
SENSOR LOCATIONS
Figure 5-4, Sensor Locations
PRINT
MAINTENANCE
Cleaning Procedures Replacement Procedures Adjustment Procedures
ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND
WARNING EXERSIZE CARE WHEN CLEANING TO PREVENT
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Figure 6-1a, Print Head Replacement
PLATEN ROLLER REPLACEMENT
Figure 6-1b, Print Head Replacement
SATO GT4xxe Series Operator Manual
Figure 6-2, Platen Roller Replacement
Unit 6 Maintenance
PN 9001138A
PRINT HEAD ALIGNMENT
ADJUSTMENT PROCEDURES
Figure 6-3, Print Head Alignment
Figure 6-4, Print Head Pressure Adjustment
PRINT HEAD PRESSURE ADJUSTMENT
PRESSURE ADJUSTMENT
SCALE
BALANCE ADJUSTMENT
PRINT HEAD BALANCE ADJUSTMENT
Figure 6-5, Print Head Balance Adjustment
RIBBON GUIDE ADJUSTMENT
Figure 6-6, Ribbon Guide Adjustment
LABEL SENSOR POSITIONING
Figure 6-7, Label Sensor Positioning
DESCRIPTION/PROCEDURE
POTENTIOMETER ADJUSTMENTS
POTENTIOMETER
PN 9001138A
Unit 6 Maintenance
SATO GT4xxe Series Operator Manual
Page