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SATO GT 424e 2, Platen Roller Replacement, Unit 6 Maintenance, SATO GT4xxe Series Operator Manual

Models: GT 410 GT408 GT 424e

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Unit 6: Maintenance

Figure 6-2, Platen Roller Replacement

SATO GT4xxe Series Operator Manual

PN 9001138A

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SATO GT 424e manual 2, Platen Roller Replacement, Unit 6 Maintenance, SATO GT4xxe Series Operator Manual, PN 9001138A, Page

Contents

OPERATOR MANUAL GT408/410/424e PrinterE-Mail satosales@satoamerica.com technical support@satoamerica.com SATO America, Inc10350A Nations Ford Road Charlotte, NC Main Phone Technical Support Hotline 704 Technical Support FaxTABLE OF CONTENTS TECHNICAL DATAINSTALLATION INTRODUCTIONConfiguration Modes PRINTER CONFIGURATIONTROUBLESHOOTING MAINTENANCEINTRODUCTION About This Manual General Description Control FeaturesABOUT THIS MANUAL WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAYRESULT IN PRESONAL INJURY Figure 1-1a, Primary Components GENERAL DESCRIPTIONPower Switch CONTROL FEATURESLED Indicators Maintenance PanelBarcode Capabilities Regulatory Approvals TECHNICAL DATAPhysical Characteristics Power Enviromental Processing Print Media Ribbon Sensing Interface Modules Character Font CapabilitiesPROCESSING PHYSICAL CHARACTERISTICSPOWER ENVIRONMENTALMEDIA RIBBONSENSING INTERFACE MODULESVECTOR FONT CHARACTER FONT CAPABILITIESMATRIX FONTS AUTO SMOOTHING FONTSCHARACTER CONTROL BAR CODE CAPABILTIESREGULATORY APPROVALS Page Unit 2 Technical DataSATO GT4xxe Series Operator Manual PN 9001138AINSTALLATION Unpacking Parts Identification Printer InstallationInterface Selection Accessories Installation UNPACKING & PARTS IDENTIFICATION PRINTER INSTALLATION SITE LOCATIONCABLE CONNECTION MEDIA SELECTION MEDIA & RIBBON LOADINGFigure 3-3a, Rolled Media & Ribbon Loading PN 9001138A Unit 3 InstallationFigure 3-3b, Fan-fold Media & Ribbon Loading SATO GT4xxe Series Operator ManualRS232C SPECIFICATIONS INTERFACE SELECTIONRS232C SERIAL INTERFACE CABLE REQUIREMENTS RS232C SERIAL INTERFACE SIGNALSSIGNAL DEFINITION DIRECTIONIEEE 1284 PARALLEL INTERFACE PIN ASSIGNMENTS SPECIFICATIONSSIGNAL IEEE1284 PARALLEL INTERFACELOCAL AREA NETWORK LAN ETHERNET 802.11B WIRELESS802.11B WIRELESS SPECIFICATIONS UNIVERSAL SERIAL BUS USB ADAPTERACK/NAK PROTOCOL RECEIVE BUFFERACCESSORIES INSTALLATION EXTERNAL SIGNAL CONNECTORFigure 3-6, External Signal Connector MEMORY EXPANSION Figure 3-8, Interface Upgrade INTERFACE UPGRADEWireless LAn 802.11b Interface EXT Connector External Signal InterfaceLABEL PEELER INSTALLATION LABEL CUTTER INSTALLATIONPRINTER OPERATION Configuration Modes Operational AdjustmentsNORMAL MODE CONFIGURATION MODESFigure 4-2, User Mode USER MODEFigure 4-3, Advanced Mode ADVANCED MODEFigure 4-4, IEEE1284 Interface Setup Mode IEEE1284 INTERFACE SETUP MODEFigure 4-5, RS232C Interface Setup Mode RS232C INTERFACE SETUP MODEFigure 4-6, Centronics Interface Mode CENTRONICS INTERFACE SETUP MODEFigure 4-7, LAN Interface Setup Mode LAN INTERFACE SETUP MODEFigure 4-8, USB Interface Setup Mode USB INTERFACE SETUP MODEFigure 4-9, Cartridge Mode CARTRIDGE MODEFigure 4-10, SEMBL Mode SEMBL MODEFigure 4-11, Test Print Mode TEST PRINT MODEFigure 4-12, Download Mode DOWNLOAD MODEFigure 4-13, Hex Dump Mode HEX DUMP MODEFigure 4-14, Boot Download Mode BOOT DOWNLOAD MODEFigure 4-15, Data Save Mode DATA SAVE MODEFigure 4-16, Default Settings Mode DEFAULT SETTINGS MODEFigure 4-17, Print Cancel Mode PRINT CANCEL MODEFigure 4-18, Print Density Default Mode PRINT DARKNESS DEFAULT MODEFigure 4-19, Service Mode SERVICE MODEFigure 4-20, Factory Mode FACTORY MODEONLINE NORMAL MODEMENU DESCRIPTIONYES NO NORMAL MODEMENU DESCRIPTIONONLINE USER MODEMENU DESCRIPTIONPRINT OFFSET USER MODEMENU DESCRIPTIONDIRECT ADVANCED MODEMENU DESCRIPTIONADVANCED MODE MENUDESCRIPTION SEMBL MODE ADVANCED MODEMENU DESCRIPTIONINTERFACE MODES 4-4 THROUGH MENUDESCRIPTION INTERFACE MODES 4-4 THROUGH MENUDESCRIPTION 4800 INTERFACE MODES 4-4 THROUGHMENU DESCRIPTIONInfrastructure INTERFACE MODES 4-4 THROUGHMENU DESCRIPTIONINTERFACE MODES 4-4 THROUGH MENUDESCRIPTION COMPLETED CARTRIDGE MODEMENU DESCRIPTIONSEMBL MODE MENUDESCRIPTION TEST PRINT MODE MENUDESCRIPTION DOWNLOAD DOWNLOAD MODEMENU DESCRIPTIONHEX DUMP MODE MENUDESCRIPTION BOOT DOWNLOAD MODE MENUDESCRIPTION DATA SAVE MODE MENUDESCRIPTION DEFAULT ALT. PROTOCOL YES NO DEFAULT SETTINGS MODEDEFAULT MODE PRINTER SETTING ALT. PROTOCOL DEFAULT MODE PRINTER SETTING YES NODESCRIPTION PRINT CANCEL MODEPRINT DENSITY DEFAULT MODE MENUSERVICE MODE DESCRIPTIONMENU DESCRIPTION SERVICE MODECOMMAND MENUSERVICE MODE MENUDESCRIPTION SERVICE MODE MENUDESCRIPTION FACTORY MODE MENUDESCRIPTION Displays values for the dispenser counter FACTORY MODEMENU DESCRIPTIONOPERATIONAL ADJUSTMENTS DESCRIPTION/PROCEDUREPOTENTIOMETER DIRECTION Figure 4-21, Sensor & Accessory PositioningLABEL PRINTTEAR-OFF MODE Figure 4-22, Print Base Reference PositionLABEL PRINT DIRECTION CONTINUOUS MODEPage Unit 4 OperationSATO GT4xxe Series Operator Manual PN 9001138ATROUBLESHOOTING Error Signals Troubleshooting Table Interface TroubleshootingTest Print Troubleshooting Sensor Locations LCD Display ERROR SIGNALSError No Buffer Overflow errorClean the paper path to establish a smooth paper flow Unit 5 TroubleshootingERROR SIGNALS Error NoMemory Writing error Unit 5 TroubleshootingERROR SIGNALS Error NoItem Number error Unit 5 TroubleshootingERROR SIGNALS Error NoSATO GTxxe Series Operator Manual Unit 5 TroubleshootingERROR SIGNALS Error NoUNEVEN PRINT DARKNESS TROUBLESHOOTING TABLEIMAGE VOIDS LIGHT PRINT IMAGESINCORRECT LABEL POSITIONING LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALLMEANDERING MEDIA PRINTER CREATES A BLANK LABELRS232 SERIAL INTERFACE INTERFACE TROUBLESHOOTINGTROUBLESHOOTING STEP PARALLEL INTERFACELAN EHTERNET INTERFACE UNIVERSAL SERIAL BUS USB INTERFACETROUBLESHOOTING STEP TEST PRINT TROUBLESHOOTING Figure 5-1, Hex Dump ModeHEX DUMP MODE Figure 5-2, Test Print Mode TEST LABEL PRINTINGSAMPLE TEST LABEL Figure 5-3, Sample Test LabelPRINT SENSOR LOCATIONSFigure 5-4, Sensor Locations LABELCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEWARNING EXERSIZE CARE WHEN CLEANING TO PREVENT CLEANING PROCEDURESWARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANINGREPLACEMENT PROCEDURES PRINT HEAD REPLACEMENTFigure 6-1a, Print Head Replacement Figure 6-1b, Print Head Replacement PLATEN ROLLER REPLACEMENTPN 9001138A Figure 6-2, Platen Roller ReplacementUnit 6 Maintenance SATO GT4xxe Series Operator ManualADJUSTMENT PROCEDURES PRINT HEAD ALIGNMENTFigure 6-3, Print Head Alignment SCALE PRINT HEAD PRESSURE ADJUSTMENTPRESSURE ADJUSTMENT Figure 6-4, Print Head Pressure AdjustmentPRINT HEAD BALANCE ADJUSTMENT BALANCE ADJUSTMENTFigure 6-5, Print Head Balance Adjustment Figure 6-6, Ribbon Guide Adjustment RIBBON GUIDE ADJUSTMENTFigure 6-7, Label Sensor Positioning LABEL SENSOR POSITIONINGPOTENTIOMETER ADJUSTMENTS DESCRIPTION/PROCEDUREPOTENTIOMETER Page Unit 6 MaintenanceSATO GT4xxe Series Operator Manual PN 9001138A