Unit 5: Troubleshooting

ERROR SIGNALS

Error No.

LCD Display

 

 

Description

 

 

 

 

 

 

Memory Writing error

 

 

 

 

 

 

 

 

Cause(s):

1.

Memory cartridge is not inserted.

 

 

 

2.

Memory space is exhausted.

 

 

 

3.

Read/Write operation has failed.

12

 

 

4.

Memory is not properly formatted.

 

Remedy:

1.

Ensure memory cartridge is installed.

 

 

 

2.

Ensure sufficient memory space is available.

 

 

 

3.

Replace the memory cartridge.

 

 

 

4.

Format or reformat the memory cartridge.

 

 

Alarm sound:

One long beep.

 

 

External signal:

Machine error.

 

 

 

 

 

Memory Reading error

 

 

 

 

13

 

Cause:

Memory space is exhausted.

 

Remedy:

Delete unnecessary data to free up memory space.

 

 

Alarm sound:

One long beep.

 

 

External signal:

Machine error.

 

 

 

 

 

 

Download Data Error

 

 

 

 

 

 

 

 

Cause(s):

1.

Received invalid download.

14

 

 

2.

There is no download area.

 

Remedy:

1.

Ensure the download data is correct.

 

 

 

2.

Ensure the download data size is correct.

 

 

Alarm sound:

One long beep.

 

 

External signal:

Machine error.

 

 

 

 

 

 

 

Cutter error

 

 

 

 

 

 

 

 

Cause(s):

The cutter unit is jammed or clogged.

15

 

Remedy:

1.

Cutter blade did not returned to the home position.

 

 

 

Clean the cutter unit and clear any paper jams.

 

 

 

2.

Press FEED to reinstate proper cutter blade position.

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Machine error.

 

 

 

 

 

 

 

Cutter Open error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The upper bracket of the cutter unit is open

16

 

 

2.

The sensor is malfunctioning

 

Remedy:

Close the upper bracket of the cutter unit.

 

 

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

 

SATO GTxxe Series Operator Manual

PN 9001138A

Page 5-4

Page 84
Image 84
SATO GT 424e, GT408, GT 410 manual Memory Writing error