SATO GT 410, GT408 Unit 5 Troubleshooting, SATO GT4xxe Series Operator Manual, PN 9001138A, Page

Models: GT 410 GT408 GT 424e

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Clean the paper path to establish a smooth paper flow.

Unit 5: Troubleshooting

ERROR SIGNALS

Error No.

LCD Display

 

 

Description

 

 

 

 

 

 

 

Head Open error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The head unit is not properly latched.

07

 

 

2.

Malfunctioning head-open switch.

 

Remedy:

Properly latch the print head and/or replace the switch.

 

 

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Machine error.

 

 

 

 

 

 

 

Paper End error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The media supply has run out.

08

 

 

2.

The media is not set correctly.

 

Remedy:

Set the media correctly.

 

 

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Paper end.

 

 

 

 

 

 

 

Ribbon End error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The ribbon supply has run out.

09

 

 

2.

The ribbon has been damaged.

 

Remedy:

1.

Set the ribbon correctly.

 

 

 

2.

Clean the ribbon path.

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Ribbon end.

 

 

 

 

 

 

 

Sensor error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

Incorrectly adjusted paper sensor.

 

 

 

2.

Incorrectly selected media sensor.

10

 

 

3.

Erratic paper flow.

 

Remedy:

1.

Adjust sensitivity of paper sensor.

 

 

 

2.

Select correct sensor type for media being used.

 

 

 

3.

Clean the paper path to establish a smooth paper flow.

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

 

 

 

Head related error

 

 

 

 

 

 

11

 

Cause:

There is a problem with the print head.

 

Remedy:

Clean and/or replace print head.

 

 

Alarm sound:

One long beep.

 

 

External signal:

Machine error.

 

 

 

 

 

SATO GT4xxe Series Operator Manual

PN 9001138A

Page 5-3

Page 83
Image 83
SATO GT 410, GT408 Unit 5 Troubleshooting, SATO GT4xxe Series Operator Manual, PN 9001138A, Page, Error Signals, Error No