Administrator | Savin 1075 instruction

		Troubleshooting

Message	Cause and Action

[Insufficient memory. Reduce the scanning area.]	•	Reset the scan size.
	•	Lower the resolution.
	•	Set with no compression. ⇒ p.22 “Making
		Scanner Settings”
		Note
	❒ The “The Relationship between the Reso-
		lution and the Scanning Area” chart in
		Help for halftone scanning might not al-
		ways apply. Scanning cannot be per-
		formed if large values are set for brightness
		when using halftone or high resolution.
	❒ When a paper misfeed occurs in the ma-
		chine during printing, scanning cannot be
		performed. In this case, after the misfed pa-
		per has been removed, proceed with scan-
		ning.

[No response from the scanner.]	• Check whether the machine is connected to
		the network correctly.
	• The network is crowded. Reconnect after a
		while.

[No User Code is registered. Consult your system	Access is restricted with user codes. Consult
administrator.]	the system administrator of the machine.

[Please call your service representative.]	An unrecoverable error has occurred in the
	machine. Call your service representative.

[Please wait.]	The machine is in warming up. Please wait.
	Automatic scanning will start soon.

[Scanner is in use for other function. Please wait.]	A function of the machine other than the scan-
	ner function is being used such as the copy
	function. Wait for a while and reconnect.

[Scanner is in use by other user. Please wait.]	Another user is using the machine to scan
	originals. Wait for a while and reconnect.

[Scanner is not available. Check the scanner connec-	Check whether the machine is connected to
tion status.]	the network correctly.

[Scanner is not ready. Check the scanner and the op-	Check whether the ADF cover is closed.
tions.]

[The name is already in use. Check the registered	You tried to register a name that is already in
names.]	use. Use another name.

[The scanner power is off.]	• Check whether the main power switch of
		the machine is turned on.
	• Check whether the machine is connected to
		the network correctly.

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Savin 1075 appendix Administrator

Contents

Printer/Scanner Kit Type Page Table of Contents Specifications TroubleshootingFlow of Operations Scanning Originals Storing Data Names of Major Options How to Read This ManualSymbols Manuals for This Machine General Settings GuideCopy Reference Scanner Reference this manual Manuals for ScanRouter V2 Lite When connected to a computer that uses dial-up access When a dial-up router is connected in a network environmentWhen working in a WAN environment When connected to a mail server Network Twain Scanner OutlineThis machine Computer Delivery server Network Delivery ScannerThis machine Client computer Mail server Mail This machine Computer Document Server Control Panel Names and Functions of Components Display Contents Using E-mail Using as a network delivery scanner Network Scanner Preparation Sequence Using as a Network Twain ScannerUsing as a Network Delivery Scanner Preparations for Use as a Network Scanner Using E-mail System settings Initial Scanner SetupDefault Settings Explanation of scanner settings is provided in this manual Scanner settings Mail Settings Setting Scanner FeaturesResolution Scan Type Press Scanner Features Setting ProcedureScan Size Press the User Tools/Counter key Selecting a custom size Enter the scan size area with the number keys Deleting programed scan settingsWhen all dimensions have been entered, press OK Send/Store Connection Timeout Making Scanner SettingsCompression Black & White Press Delete Sender’s Name Default Update Delivery Scanner Destination ListCompression Gray Scale Destination List Priority Original Setting Job Reset Time in Adding OriginalSwitch to Batch Mail Information Language File Type Priority Press the Scanner Settings tabPrint & Delete Scanner Journal Select Title Change the setting Making Scan Data Subject Settings Press the Subject Settings tab Deleting programed subject settings To delete more subjects, repeat steps E to F Press Exit Setting Procedure Making E-mail SettingsDNS Server 1, DNS Server 2, and DNS Server Smtp Server Name Click Setting Reference Verification of SettingsVerify the IP address of the DNS Server Verify the Smtp Server Name and Smtp Port Number Click Smtp Auto Run Program Installing Software Installation Sequence Click Type1075 Twain Driver Software for using a Network Twain Scanner Select a setup language, and then click OK Software for using a Network Delivery ScannerClick the key of the software to be installed Select a language used by this component, and then click OK Click DeskTopBinder V2 Lite DeskTopBinder V2 LiteSelect a language, and then click OK List of Files Software Supplied on CD-ROMType1075 Twain Driver File storage folder DeskTopBinder V2 Lite ScanRouter V2 Lite Software installed with DeskTopBinder V2 Lite Software installed with ScanRouter V2 Lite Preparations for Use as a Network Scanner Setting Originals Lift the exposure glass cover or the ADF Placing the Original on the Exposure Glass Place the original so that the top edge is in the ADF tray Placing the Original in the Automatic Document Feeder ADFOriginals that can and cannot be placed in the ADF Place the top edge of the origi- nal first Placing the Divided Original Automatic Document Feeder ADF On the scanner function screen Original Orientation and Scan Area SettingPress Original Settings Orientation selection Sided original/2-sided original selectionMixed size selection Open the Scanner Control dialog box For a Network Twain ScannerDocument group Select / or / from the drop-down menu of the Orien- tation Setting Originals Flow of Operations Scanning Originals Using Network Twain Scanner File format for scanned images and go to step E Scanning OriginalsClick Select Scanner Driver Place the original in the scanner Document group Reference When you want to configure the scanning areaClick Preview Click Close Functions of the Twain Driver Scanning Mode RegistrationAutomatic Tilt Correction Printing to the Image Registration No List Displays of Destinations and SendersManual Input Attach Sender’s Name Attach Sub- ject Destination List Switch Destination List/ Search by User Name Press Switch Destination List Delivery ProcedurePress the Scanner key Make sure that no previous set- tings remain Calling up stored scan settings Making the settings individuallyPress Scan Settings Press Recall Program Using a short ID number to select a destination When selecting a destination from the listTo select more destinations, re- peat step B Press Registration No Manual input of a destination Searching for a destination to selectPress Search Press Search by User Name Checking selected destinations When selecting a sender from the listPress Attach Sender’s Name Receipt Searching for a sender to select Using a short ID number to select a senders nameEnter part of the sender name Select a sender Press Exit Press Attach Subject When selecting a subject from the listManual input of the subject Check the displayed records Checking the Status of DeliveryItems to be checked Simultaneous Delivery and Storage Using the Network Delivery Scanner with the Document ServerPress Store File Press File Information to set file in- formation Display the list of stored files Delivering Stored FilesSelect a file to be delivered To select multiple files, repeat step B Attach Sender’s Name Attach Sub- ject File Type Switch Destination List/Search by User NameMail Icon Press E-mail Procedure for Sending E-mails Press File Type Select the file type if necessary Enter the e-mail address with the soft keyboard Manual input of the e-mail addressSelect the destination to which the scan data is to be sent Search by User Name and Search by E-mail Press Search Press Search by User Name Receipt Return Receipt is highlighted Specify the senderTo verify receipt, press Return Using a short ID number to select a senders name Press Exit To verify receipt, press Return Receipt Press OK Enter the subject with the soft keyboard Press OK Manual input of the subject directly Press Scanned Files Status on the screen for sending e-mail Checking the Status of E-mail Simultaneous E-mail and Storage Using E-mail with the Document Server Sending Stored Files Storing Data Using the Document Server Make sure that no previous set- ting remains Storage Procedure Make the settings for storing scanned data files Making settings individuallyPress Store Only Press OK Specify file information Specifying a user name Specifying file informationPress Store File Press File Information Press User Name Press Password Specifying a passwordSpecifying a file name Press File Name Viewing a List of Stored Files When using the network delivery scanner or e-mailViewing the List List of stored files is dis- played Send Manage/Delete File Connected device name Folder contents displayUser name All Users Searching by file name Searching for FilesSearching by user name You can delete files that are no longer Deleting Stored FilesNeeded Select the file to be deleted Changing the user name Changing File InformationChange the file information Press Change User Name Press Change Password Changing a passwordChanging the file name Press Change File Name When Gray Scale is selected as the Scan Type Relationship between the Resolution and the Data Size Delivery Function Does Not Work TroubleshootingWhen Scanning Is Not Performed as Expected When an Error Message Is Displayed on the Control Panel Set Divide & Send E-mail to On Troubleshooting Work error has occurred and the file could not Not be sent correctly. Try the operation once Access Mask settings in User Tools When an Error Message Is Displayed on the Computer Administrator Specifications Index 100 Means Power ON. b means Power OFF. c means Stand by UE USA G338-8607