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Savin 1075 When an Error Message Is Displayed on the Control Panel

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Troubleshooting

91

8

When an Error Message Is Displayed on the Control Panel

Note

❒If an error message that is not contained in this section appears, turn off the

main power switch of the machine, and then turn it on again. If the message

is still shown, note the content of the message and the error number (if listed

in the table), and contact your service representative. For information about

how to turn off the main power switch, see the General Settings Guide.

Message Possible Cause and Action

Cannot cancel sending certain file(s).

To confirm the result, check [Scanned Files Sta-

tus].

Only files in waiting can be cancelled. Files

with a delivery status of successful or resulted

cannot be cancelled.

Cannot communicate with SMTP server.

Check the server status.

•Check whether this machine and the SMTP

server are correctly connected to the net-

work.

•The SMTP server is not running or is not in

service.

•Check whether the setting of “Network” at

the initial state is correct.

Cannot communicate with the delivery server.

Check the server status.

No response from the delivery server. Possible

causes are as follows:

•The delivery server is not running or has

not started delivery service.

•“Delivery Server IP Address” is not set cor-

rectly in System Settings.

•The delivery server does not recognize the

connected device. Register a connected de-

vice in “Set I/O Device” of ScanRouter V2

Administration Utility. ⇒ScanRouter V2

Administration Utility Help

•The machine may not be correctly connect-

ed to the network. Check the LED indica-

tors of the Ethernet board. ⇒General

Settings Guide

Cannot detect original size.

Select scan size.

Note

❒These messages are shown alternat ely.

•Place the original correctly.

•Specify the scan size.

•When placing an original directly on the

exposure glass, the opening/closing action

of the ADF triggers the automatic original

size detection process. Raise the ADF by

more than 30 degrees.

Cannot find SMTP server. Check DNS or

SMTP.

•Check whether this machine and the mail

server are correctly connected to the net-

work.

•The mail server is not running or is not in

service.

•Check whether the “Network” setting for

the initial system setup is correct.

Contents

Main Printer/Scanner Kit Type 1075 Operating Instructions Scanner Reference Page i TABLE OF CONTENTS 1. Network Scanner 2. Preparations for Use as a Network Scanner 3. Setting Originals ii 4. Scanning Originals Using Network TWAIN Scanner 5. Delivering Stored Scan Data by the Network Delivery Scanner 6. Sending Stored Scan Data by E-mail 7. Using the Document Server 8. Appendix How to Read This Manual Symbols Names of Major Options Manuals for This Machine Page Important 1. Network Scanner Outline Network TWAIN Scanner 2. Network Delivery Scanner 2. 3. E-mail 2. 3. Document Server 2. Names and Functions of Components Control Panel 1. 2. 3. Display Contents Using as a network TWAIN scanner 11 Using as a network delivery scanner Using E-mail Page 2. Preparations for Use as a Network Scanner Preparation Sequence Using as a Network Delivery Scanner Using as a Network TWAIN Scanner Reference 3 4 5 6 Preparation Sequence Using E-mail 3 4 5 16 Initial Scanner Setup Default Settings Important System settings For information about the settings, see the General Settings Guide. 17 Scanner settings Explanation of scanner settings is provided in this manual. 18 E-mail Settings Setting Scanner Features Scan Type Resolution Image Density 19 B C D E Page Page Page Page 24 E-mail Information Language Job Reset Time in Adding Original Original Setting Original Orientation Priority B C D Page Page Page 29 Making E-mail Settings DNS Server 1, DNS Server 2, and DNS Server 3 SMTP Server Name SMTP Port Number Setting Procedure Page Installing Software Auto Run Program The installing sequence using Auto Run is as follows: Installation Sequence Page Page Page 36 Software Supplied on CD-ROM List of Files Type1075 TWAIN Driver File storage folder System requirements 37 DeskTopBinder V2 Lite File storage folder System requirements Page 39 Software installed with ScanRouter V2 Lite Page 3. Setting Originals mat, the image may not appear in the same orientat ion as it was scanned in. Placing the Original on the Exposure Glass 43 Placing the Original in the Automatic Document Feeder (ADF) Originals that can and cannot be placed in the ADF A B C Placing the Divided Original in the Automatic Document Feeder (ADF) Original Orientation and Scan Area Setting For a Network Delivery Scanner and Document Server A B 46 C RS RS R SS R Page Page 4. Scanning Originals Using Network TWAIN Scanner Flow of Operations Scanning Originals 51 When you want to configure the scanning area D E Functions of the TWAIN Driver 5. Delivering Stored Scan Data by the Network Delivery Scanner List Displays of Destinations and Senders 1. 2. 6. Search by User Name 7. Delivery Procedure 56 F Calling up stored scan settings Making the settings individually G 57 When selecting a destination from the list Using a short ID number to select a destination 58 Searching for a destination to select Manual input of a destination 59 Checking selected destinations H When selecting a sender from the list 60 Using a short ID number to select a sender's name Searching for a sender to select 61 I II I When selecting a subject from the list Manual input of the subject J JJ Checking the Status of Delivery Items to be checked B A C Using the Network Delivery Scanner with the Document Server Page 6. Sending Stored Scan Data by E-mail List Displays of Destinations and Senders The screen configuration when using the machine as e-mail is as shown: 1. 2. Procedure for Sending E-mails 67 Calling up stored scan settings Making the settings individually G H When selecting a destination from the list 68 Using a short ID number to select a destination Manual input of the e-mail address 69 Searching for a destination to select 70 Checking selected destinations I II I When selecting a sender from the list 71 Using a short ID number to select a sender's name Searching for a sender to select 72 J JJ J When selecting a subject from the list 73 Manual input of the subject directly K KK K 74 Checking the Status of E-mail Items to be checked B A C Using E-mail with the Document Server Page 7. Using the Document Server Storing Data Page 79 Making settings individually F G H 80 Specifying file information A B Specifying a user name 81 Specifying a file name C 82 Viewing a List of Stored Files When using the network delivery scanner or e-mail B Viewing the List 83 1. 2. display 3. 4. 1. 2. 3. 4. Page Deleting Stored Files Changing File Information 88 Changing the file name Changing a password E 89 8. Appendix The Relationship between the Resolution and the Data Size When Text, Text/Photo, or Photo is selected as the Scan Type When Gray Scale is selected as the Scan Type Troubleshooting Delivery Function Does Not Work When Scanning Is Not Performed as Expected When an Error Message Is Displayed on the Control Panel Page Page Page Page When an Error Message Is Displayed on the Computer Page Specifications 99 INDEX A C D E 100 S T U V