Troubleshooting

 

 

 

 

 

Message

Possible Cause and Action

 

 

 

 

 

 

Sending the data to the delivery server has

While sending a file to the delivery server, a

 

 

been failed.

network error has occurred and the file could

 

 

To confirm the result, check [Scanned Files Sta-

not be sent correctly. Try the operation once

 

 

tus].

more.

 

 

 

If the message is still shown, the network may

 

 

 

be crowded. Notify the network administra-

 

 

 

tor.

 

 

 

If multiple files were sent, use the Scanned

 

 

 

Files Status screen to check for which file the

 

 

 

problem occurred. ⇒ p.62 “Checking the Sta-

 

 

 

tus of Delivery”

 

 

 

 

 

 

Sending the data to the delivery server has

A network error has occurred and a file was

 

 

failed.

not sent correctly to the delivery server. Wait

 

 

The data will be resent later.

until delivery is retried automatically after the

 

 

preset interval. If the delivery fails again, noti-

 

 

 

 

 

 

fy the network administrator.

 

 

 

 

 

 

Specified SMTP server is not set correctly.

Check whether the “Network” setting for the

 

 

Sending E-mail has been cancelled.

initial system setup is correct.

 

 

 

 

 

 

Switching. Please wait.

No destinations can be specified until after the

 

 

 

switching is completed.

 

 

 

 

 

 

The destination list has been updated.

A specified destination or sender's name was

 

 

Specified destination(s) or sender's name has

cleared when the destination list in the deliv-

 

 

ery server was updated.

 

 

been cleared.

 

 

 

 

 

 

Specify the destination or sender's name

 

 

 

again.

 

 

 

 

 

 

The password entered is not correct. Try again.

Enter the password again.

 

 

8

 

 

 

The selected files contain the file deleted.

After the files were selected, some files were

 

 

 

Check the stored files status.

deleted with DeskTopBinder V2 Lite/Profes-

 

 

sional. Perform the selection process again.

 

 

 

 

 

 

 

 

 

The specified group contains some user(s)

The group contains members whose e-mail

 

 

who do not have E-mail addresses.

addresses are not registered. Please check the

 

 

Are you sure you want to send E-mail only to

e-mail addresses of the group and repeat the

 

 

selection.

 

 

the user(s) who have addresses?

 

 

 

 

 

 

 

 

 

Transmission has been failed.

There is not enough free space on the hard

 

 

Insufficient memory in the delivery server.

disk of the delivery server. Free up the re-

 

 

quired amount.

 

 

 

 

 

 

 

 

 

Updating the destination list. Please wait.

If a destination or sender's name was already

 

 

Specified destination(s) or sender's name has

selected, re-select it after this display is

 

 

cleared.

 

 

been cleared.

 

 

 

 

 

 

 

 

 

Updating the destination list has failed.

Check whether the delivery server has started

 

 

Try again?

operation.

 

 

 

 

 

 

 

 

 

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Savin 1075 appendix Not be sent correctly. Try the operation once