TROUBLESHOOTING AND MAINTENANCE
Problem |
| Cause and solution | Page | |
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| The original was placed in the wrong position. | 45 | ||
| → | Place the original correctly. | ||
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The paper size used for the | An appropriate ratio was not used for the size of the original |
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and the size of the paper. |
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copy is different from the | 52 | |||
→ | Press the [AUTO IMAGE] key to select the appropriate copy ratio based | |||
selected paper size |
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| on the original and copy sizes. |
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(part of the image is cut off |
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or too much of the page is | The size of paper loaded in the tray was changed without |
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blank). | changing the tray's paper size setting. | 21 | ||
| → The size of the paper loaded in the tray is different from the tray's paper | |||
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| size setting. Set the tray's paper size setting to the same orientation/size |
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| as the paper loaded in the tray. |
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| The size or weight of the paper being used is not within the |
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| specified range. | 18 | ||
Wrinkles appear in the | → Use copy paper within the specified range. |
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paper or the image |
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The paper is curled or damp. |
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disappears in places. |
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→ Replace it with dry copy paper. During periods when the machine is not | – | |||
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| used for a long time, remove the paper from the tray and store it in a dark | ||
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| place in a bag to prevent moisture absorption. |
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| A paper misfeed has occurred. | 29 | ||
| → | See "REMOVING MISFEEDS" to remove the paper misfeed. | ||
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| The size or weight of the paper being used is not within the |
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| specified range. | 18 | ||
| → Use copy paper within the specified range. |
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| The paper is curled or damp. |
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| → Replace it with dry copy paper. During periods when the machine is not | – | ||
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| used for a long time, remove the paper from the tray and store it in a dark | ||
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| place in a bag to prevent moisture absorption. |
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| Paper is not loaded properly. | 18 | ||
| → | Make sure the paper is properly loaded. | ||
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| A piece of paper remains in the machine (after a paper |
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| misfeed was removed) | 29 | ||
| → Remove all pieces of misfed paper. |
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Paper misfeed. | Too much paper is loaded in the tray. | 19 | ||
→ If the stack of paper is higher than the indicator line on the tray, remove | ||||
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| some of the paper and reload so that the stack does not exceed the line. |
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| Several sheets of paper stick together. | 19 | ||
| → | Fan the paper well before loading it. | ||
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| The guides on the bypass tray do not match the width of the |
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| paper. | 20 | ||
| → Adjust the bypass guides to the size of the loaded paper. |
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| The bypass tray extension is not pulled out. | 20 | ||
| → | When loading a large size of paper, pull out the bypass tray extension. | ||
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| The bypass paper feed roller is dirty. | 37 | ||
| → | Clean the roller. | ||
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| A5 |
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| 18 | |||
| → | A5 | ||
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| tray. |
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