Troubleshooting and Maintenance | Sharp MX-M160D, MX-M200D instruction

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TROUBLESHOOTING AND MAINTENANCE

This chapter explains general troubleshooting and maintenance procedures such as removing misfeeds, replacing the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting for the fax function, printer function, and scanner function, see the respective manuals for each function.

TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The machine does not operate	25
Power is on but copying is not possible	25
Copies are too dark or too light	25
Text is not clear in a copy	25
Blank copies	25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)	26
Wrinkles appear in the paper or the image disappears in places	26
Paper misfeed	26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original	27
Copies are smudged or dirty	27
White or black lines appear on copies	27
A tray's paper size setting cannot be set	27
A copy job stops before it is finished	27
Scanning of the original stops before it is completed	27
A light in the room flickers	27
INDICATORS AND DISPLAY MESSAGES	28
REMOVING MISFEEDS	29
REPLACING THE TONER CARTRIDGE	35
CHECKING THE TOTAL OUTPUT COUNT	36
CLEANING THE MACHINE	37
ADJUSTING THE DISPLAY CONTRAST	39

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Sharp MX-M160D, MX-M200D operation manual Troubleshooting and Maintenance

Contents

Part 1 General Information Part 2 Copier Operation Warranty EMC this machine and peripheral devices Part 1 General Information Trademark acknowledgments MX-M200D Product Configurations250-sheet paper feed unit AR-D35 Contents Margin shift XY zoom copyingRotation copy A Copy Erase copy Follow the cautions below when using this machine Laser Information For Europe Installation Requirements Environmental Information Meaning of R in original and paper size indications Software setup guideManuals Provided with the Product Conventions used in this manual Main Features Environment and people friendly design Fax function optionNetwork connection option Part Names and Functions Side cover Document cover when installedFusing unit paper guide Open to remove misfed paper Side cover handle Operation Panel Copy Ratio key Start key / indicatorPaper Select key Auto Image key Display base screen Example Copy modeOperation in COPY, PRINT, SCAN, and FAX Modes Icons appearing in the special function icon display Power OFF Turning the Power on and OFFPower on Power save modes Paper Default settingsLoading Paper Paper that can be used for automatic 2-sided printing Loading paper in a tray Loading PaperSpecial paper Open the bypass tray Envelopes Modes Changing the Paper Size Setting of a TraySET A4R SET Paper Size SET Disabling Enabling Auto Tray SwitchingAuto Tray Switching Using Auditing Mode Auditing ModeNumber of Accounts in Auditing Mode When the copy job is finished, press the ACC.#-C key Troubleshooting and Maintenance Troubleshooting MACHINE/COPYING Problems Paper is not loaded properly Selected paper sizePaper misfeed has occurred Paper misfeed Too much paper is loaded in the tray Automatically selected or Original is curled or foldedOriginal has many solid black areas Original size is not Original is smaller than A5 5-1/2 x 8-1/2 size MB of expansion memory Indicators and Display MessagesMessage Action Remove the misfed original Removing MisfeedsOriginal Misfeed in the SPF Section a Misfeed in the Bypass Tray Section C Open the front cover Misfeed in the MachineMisfeed in a Close the front cover and the side cover Misfeed in B Misfeed in Tray Misfeed in C Gently close the side cover Open the side cover Gently push tray 2 into the machineRemove the misfed paper 250-sheet paper feed unit AR-D35 Replacing the Toner Cartridge Close the front cover Checking the Total Output Count An A3 or 11 x 17 page is counted as two pages Cleaning the Bypass Tray Paper Feed Roller Cleaning the MachineCleaning the Document Glass SPF/DOCUMENT Cover Cleaning the Transfer Charger Position Select Display Contrast with the or key Adjusting the Display ContrastAdjust the contrast with the or key Optional Equipment Sheet Paper Feed Unit / 2 X 250-SHEET Paper Feed Unit SpecificationsReversing Single Pass Feeder / Single Pass Feeder Store the supplies in a location that is Storage of SuppliesProper Storage Store paper in the wrapper and lying flat Part 2 Copier Operation Page Close the SPF Normal CopyingCopying from the document glass Make sure that the desired paper tray is selected Press the Start key to begin copying Stream feeding modeCopying from the SPF Copy will be delivered to Copying books or originals with folds or creases Auto paper select modeRemoving the document cover Originals that can be used in the SPF Text/photo Making a Copy Darker or LighterAuto Text Important note when making a large number of copies Setting the Number of CopiesAuto tray switching Selecting the Tray ORIG. Size Enter Selecting the Original SizeORIG. Size Enter Inch Select ORIG. Size Enter from the menu with the or key OKORIG. Size Enter EnterExtra Extra Press the Paper Select key to select the desired tray Reducing or Enlarging a CopyAutomatic Ratio Selection Press the Auto Image key Key Decrease the ratio in increments of 1% Key Select a larger preset ratioKey Select a smaller preset ratio Key Increase the ratio in increments of 1% Special Function OkadjustXY Zoom XY Zoom Set the vertical ratio with the , , , or keys AdjustOFF Vertical ratio can now be selected Original → Paper TWO-SIDED CopyingTWO-SIDED Copying One-sided original → Two sides Binding Change OFF TWO-SIDED Copying of ONE-SIDED OriginalsCopy Mode Copy Mode Binding Change on To stop copying in the middle Select 2 to 2 with the or key, or with the 2-SIDED Copy keySet the number of copies and press Start key Copy Mode Select 2 to 1 with the or key, or with the 2-SIDED Copy key Vertically-oriented TWO-SIDED Copies Using the Bypass TrayPlace original B as shown below Original Okoff Dual page CopySpecial Checkmark appears Replace the previous originals and press the Start key Interrupting a Copy RUNPress the Interrupt key Copies of multiple original pages can collated into sets Sort ModeRotating the Image 90 Degrees Sort No sort No Sort Offset function enabled Offset function disabledSort Press the Output key Press the Paper Select key to select the desired paper tray 1 copy layouts Pattern Border AN Okadjust Dual Erasing Shadows around Edges of a CopyErase Edge Select the erasure width with the or key Card Shot Card ShotModes Card Shot Front side of the card is scanned Copies/min 2 x 11R A4, B5, A5 8-1/2 x SpecificationsCopies/min A4R 8-1/2 x 11R 25%, 50%, 64%, 77%, 95%, 100%, 121%, 129%, 141%, 200%, 400% Output tray specifications Appendix Programming AN Administrator Password Purpose of the System SettingsPrograms for Copy Mode Programming AN Administrator Password Change Admin PW System Settings List Program name Copier Using the System SettingsSettings Reset 1 ACC Auditing ModeReset Account Account Control Delete Change ACC. # ControlACC. # Control Single ACC. Limit Cancel Jobs of Invalid AccountsAccount Limit ACC. # Security Device Control Waiting Copy Lamp SettingUSB2.0 Mode Offset Function Operation Setting KEY Touch Sound Disable Auto KEY RepeatDisable Paper Size SET Keys Touch Sound AT Initial Point Preheat Mode Auto Power SHUT-OFFAuto Power SHUT-OFF Timer Energy Save Copy Settings Sort Auto Select Default Exposure Rotation CopyStream Feeding Disable Auto Paper Selection Resolution in AUTO/TEXT ModePhoto Mode Default Disable 2-SIDED Copy Material Safety Data Sheet Exposure Controls / Personal Protection Physical and Chemical Properties Ecological Information Supplier Identification Hazards Identification Physical and Chemical Properties No data are available Symbols / Numbers Index Reducing or enlarging a copy TroubleshootingNormal copying 13, 31 Copying, starting TroubleshootingConvenient copy functions Two-sided copies of two-sided originals 100 Administrator Password Number Factory Setting 102 103 Other Countries outside the EU Sharp Electronics Europe GmbH Sonninstraße 3, D-20097 Hamburg MX-M160D/MX-M200D