TROUBLESHOOTING AND MAINTENANCE

Problem

 

Cause and solution

Page

 

 

 

 

 

 

 

 

Was the SPF (or document cover) opened completely when the

 

 

 

 

original was placed on the document glass?

45

 

 

 

Open the SPF completely and then place the original on the document glass.

 

 

 

 

 

 

 

 

Close the SPF (or document cover).

 

 

 

 

 

 

 

 

 

The original is curled or folded.

 

 

 

The original size cannot be correctly detected if the original is curled or

 

 

 

 

folded. Straighten the original.

 

 

 

 

 

 

 

 

 

The original has many solid black areas.

 

 

 

The original size is not

If the original includes solid black areas, the original size may not be

 

 

 

detected automatically. Press the [SPECIAL FUNCTION] key and select

 

 

automatically selected or

 

 

 

 

 

"ORIG. SIZE ENTER" to specify the original size.

 

 

 

the copy is not made on

 

 

 

 

 

 

 

 

 

The machine is directly exposed to sunlight.

 

 

 

paper that matches the size

 

 

of the original.

Install in a location that is not exposed to sunlight.

 

 

 

 

 

 

 

 

 

2

 

The original is smaller than A5 (5-1/2" x 8-1/2") size.

 

 

 

If the original is smaller than A5 (5-1/2" x 8-1/2"), the size cannot be

51

 

 

 

detected. Follow the procedure in "USING THE BYPASS TRAY TO

 

 

 

COPY A SPECIAL SIZE ORIGINAL" to make the copy.

 

 

 

 

 

 

 

 

 

The original is not a standard size.

 

 

 

 

If the original is a small non-standard size, the size cannot be detected.

51

 

 

 

 

Manually select a size close to the original size, or follow the procedure

 

 

 

 

in "USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL"

 

 

 

 

 

to make the copy.

 

 

 

 

 

 

 

 

 

The document glass or the underside of the document

 

 

 

Copies are smudged or

cover/SPF is dirty.

37

 

 

Clean these regularly.

 

 

 

dirty.

 

 

 

 

 

 

 

 

The original is smudged or blotchy.

 

 

 

 

 

 

Use a clean original.

 

 

 

 

 

 

 

 

 

 

 

 

The scanner glass for the SPF is dirty.

37

 

 

White or black lines appear

Clean the long, narrow scanning glass.

 

 

 

 

 

on copies.

The transfer charger is dirty.

38

 

 

 

 

 

 

Clean the transfer charger.

 

 

 

 

 

 

 

 

 

 

 

 

The COPY indicator is off.

14

 

 

 

Press the [COPY] key to select copy mode.

 

 

 

 

 

 

 

 

 

 

 

 

A copy, print job, or received fax is being printed.

16

 

 

A tray's paper size setting

Set the paper size after copying or printing is complete.

 

 

 

 

 

cannot be set.

The machine has stopped temporarily due to a paper misfeed.

29

 

 

 

 

 

 

Remove the misfeed and then set the paper size.

 

 

 

 

 

 

 

 

 

 

 

 

An interrupt copy job is in progress.

63

 

 

 

Set the paper size after the interrupt copy job is finished.

 

 

 

 

 

 

 

 

 

 

 

 

The paper output tray is full.

 

 

 

 

Copying stops temporarily during a copy each time 250 sheets (150 sheets

 

 

A copy job stops before it

 

when a job separator tray kit is installed) are output. Remove the copies

 

 

 

 

 

 

is finished.

 

from the tray and press the [OK] key to resume copying.

 

 

 

 

The tray is out of paper.

18

 

 

 

Load paper.

 

 

 

 

 

 

 

 

 

 

 

 

Scanning of the original

The display shows "Memory is full.".

 

 

 

stops before it is

28

 

 

See "INDICATORS AND DISPLAY MESSAGES".

 

 

completed.

 

 

 

 

 

 

 

 

 

 

 

 

 

A light in the room flickers.

The same outlet is being used for the light and the machine.

 

 

Connect the machine to a dedicated power outlet which is not shared

 

 

 

 

with other electric appliances.

 

 

 

 

 

 

 

 

 

27

Page 29
Image 29
Sharp MX-M200D Original is curled or folded, Original has many solid black areas Original size is not, Is finished