Entry Voice Mail EVM | Siemens 1200 guide

Making Calls – Convenience Functions

Step by Step

Entry Voice Mail (EVM)

Your HiPath 1200 features an integrated voice memory system called "Entry Voice Mail".

Your service personnel can configure up to 24 voice mailboxes and four AutoAttendants for you.

If the voice mailbox auto-configuration feature was en- abled by the service personnel, you can also configure your voice mailbox yourself.

Your personal voice mailbox answers your calls, greets the caller with your personal greeting or a standard an- nouncement and lets the caller leave a message.

AutoAttendants not only issue announcements/gree- tings, they also let your callers reach you or your cowor- ker directly.

Your service personnel can configure the following ty- pes of AutoAttendant:

•Automatic call acceptance without attendant func- tionality

The caller only hears a greeting.

•Greeting with attendant option

–The caller hears an announcement/music and is then connected to the attendant, for example. Example: "Hello. You have reached the offices of XY. All our lines are busy now. Please wait a mo- ment to be connected."

–The caller can reach an internal subscriber by dia- ling an internal station number after the greeting. Example: "Hello. The person you have called is unavailable right now. Dial 14 after the tone to speak to someone else."

–The caller can reach an internal or external party by entering a speed-dial number (0-9) after the greeting.

Example: "Hello. For information on our product, press "1" . To reach our hotline, press "2" ."

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Siemens 1200 manual Entry Voice Mail EVM

Contents

User Guide Mark Before You BeginImportant Notes Before You Begin Before You Begin Contents Making Calls Convenience Functions Saving Functions and Procedures Privacy/Security System Administration Software UpdateFixing Problems Basic Operating Instructions Characteristics and Ways to Connect Your optiPointBasic Operating Instructions OptiPoint Economy Basic Standard Advance Control Panel optiPoint 500 economy/basic/standard OptiPoint key module with additional programmable keys How to Use these Operating Instruc- tions Screen DisplaysUor Service personnel Accessing Functions Via the Program/Service menuInteractively With Function Keys Answering a Call With the Handset Making Calls Basic FunctionsAnswering Calls Making Calls Basic Functions Answering a Call with the Speaker Speaker- phone Mode On-Hook Dialing Dialing/Making CallsOff-Hook Dialing Called party does not answer or is busy Nand s Switching to Speakerphone ModeSwitching to the Handset Other party answers with speaker Activating this function Open ListeningEnding a Call Deactivating this function Redialing a Number Turning the Microphone On and Off Calling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first party Transferring a Call Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Or for g Or e or for g Using Call Forwarding No Answer Cfna Deactivating call forwarding no answer Using Callback Storing a CallbackAnswering a Callback Checking and Canceling a Saved Callback Deleting a displayed entryEnding callback display Saving Repertory Dialing Numbers on a Key If you make a mistake Using Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Speakerphone to the Room Acoustics Adjusting the Display Contrast Adjusting the Receiving Volume During a CallAdjusting the Display to a Comfortable Rea- ding Angle Display Backlight Making Calls Convenience Functions Rejecting CallsMaking Calls Convenience Functions Using the Speakerphone Enabling and disabling handsfree answerback Answering a Call with a Headset Ending the callSpeaking to visitors via the entrance telephone Accepting a Call From an Answering Machi- ne Using a Caller List Retrieving the caller list Dialing a station number from the caller list Ending retrievalDisplaying the call time and additional call informa- tion Removing an entry from the caller list Using Speed-Dial Using station and system speed-dial numbers Qmf If applicable Confirm Use the keypad to enter the desired name Select from Directory Alphanumeric Search Qld Entry you wish to dial appears on the screen Automatic Connection Setup/Immediate Con- nection/Hotline When the reserved trunk becomes freeReserve Trunk Assigning a Station Number/MSN Using Call Waiting During a CallAnswering a waiting call call waiting, camp-on Or rhmd Combining the calling parties into a three-party conference Turning the Call Waiting Tone On and Off Parking a Call Retrieving a parked call Checking which parties are in the conference Conducting a ConferenceIf the second party does not answer Leaving a conference Transferring a Call after Announcement Activating Tone Dialing/DTMF Suffix Dialing If You Cannot Reach a Destination Call Waiting Camp-OnBusy Override Joining a Call in Progress Using Night Answer Entry Voice Mail EVM Configuring the Personal Voice Mailbox Activating the Personal Voice MailboxChecking the Personal Voice Mailbox Kmd Operating/Setting the Voice Mailbox and AutoAttendants Activating AutoAttendantsOpening the voice mailbox/AutoAttendant Step by Step Saving Functions and Procedures Assigning Functions to Keys Meaning of LED Signals for Saved Functions Mailbox Error messageFax details/answering machine CO Message Waiting Assigning a Procedure Operating Steps to a Key If you make a mistake Checking the Key Assignments Using Other Team Functions Using Other Team FunctionsTurning Group Call On and Off You belong to a hunt group or a group call You belong to several groups #=Leave all groups? =Rejoin all groups? Accepting a Call for Another Member of Your Team Caller ID Suppression Privacy/SecurityTurning Do Not Disturb On and Off Privacy/Security Deactivating the telephone to be monitored Monitoring a RoomActivating the telephone to be monitored Monitoring the room Lers Unauthorized UseTo lock and unlock the telephone Step by Step Saving Your PIN Checking and Assigning Call Charges Checking and Assigning Call ChargesDisplaying Call Charges For the current call Dialing with Call Charge Assignment Using Other Functions/Services Appointments FunctionSaving Appointments Using Timed Reminders Or If you make a mistakeDeleting and checking a saved appointment Music on Hold Step by Step Using Functions in Isdn via Code Dia- ling Keypad Dialing Operating a Switch Relay Check Switch/Relay Status Confirming/Deactivating an Alarm Turning off an Alarm Reject on Busy Switching Telephone to Busy Fax Details and Message on Answe- ring MachineDeactivating indication System Administration Software Update Service CallEnable Remote Administration and Software Update Software Update Resetting the System PasswordSystem Administration/ Software Update Setting the Language/Country Country Code Setting Date and Time Select and confirm. This deletes all entered digits Configuring System Speed-Dial Num- bers If applicable Terminal Mode OptiPoint application module OptiPoint application module keyboardKeyboard Hotkeys Terminal Mode optiPoint application moduleDelete and Cancel key Navi key Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Using PC-based Telephony ApplicationsLabeling, Documentation and Accessories Documentation Accessories Fixing Problems Telephone MaintenanceTroubleshooting Possible response Responding to Error Messages on the ScreenPossible cause Possible response Enter the correct number Possible cause Possible response Enter the correct code Possible cause Index Index Dialing Password Set country 100 Overview of Functions and Codes 102 103 Ref. No. A31003-H1200-B100-1-7619