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Siemens 1200 Activating AutoAttendants, Operating/Setting the Voice Mailbox and AutoAttendants

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Making Calls – Convenience Functions

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Step by Step

Activating AutoAttendants

If configured (consult your service personnel), you can

forward calls to AutoAttendants.

Configure call forwarding Æpage 24 or call forwarding -

no answer Æpage 26 on your telephone to the destina-

tion 741, 742, 743 or 744 ( =def ault dest inat ion s for A u-

toAttendants, consult service personnel).

Operating/Setting the Voice Mailbox and AutoAttendants

The Entry Voice Mail is operated by entering digits (tone

dialing).

1 = back, 2 = redo, 3 = next

8 and 0 for settings, recordings, and changes.

EVM provides context-specific announcements to help

you perform your operating tasks.

You cannot operate your voice mailbox or the AutoAt-

tendant unless they are open.

Opening the voice mailbox/AutoAttendant

kmd Enter the code for "Entry Voice Mail" (default = 790).

oEnter the personal voice mailbox code number or the

code number for the AutoAttendant (default = 0000).

oEnter the personal voice mailbox number (= own inter-

nal station number, not necessary for own telephone) or

the station number of the AutoAttendant (default = 741,

742, 74 3 or 74 4).

Follow the acoustic user prompts.

You can now operate/set your voice mailbox or your Au-

toAttendants with the following status announcements/

functions:

• Play back messages

(only for your personal voice mailbox)

There are no messages, new messages or old mes-

sages.

• Greeting 1 or greeting 2/

You can record up to two greetings.

If you do not record a greeting, the caller hears the

default system greeting.

The last greeting listened to/recorded activates.

Contents

Main Before You Begin Important Notes Mark Page Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Basic Operating Instructions. . . . . . . . . . . . . . . . . . . .8 Making Calls Basic Functions . . . . . . . . . . . . . . . .15 Making Calls Convenience Functions . . . . . . . . . 33 Saving Functions and Procedures . . . . . . . . . . . . . .59 Using Other Team Functions . . . . . . . . . . . . . . . . . . .64 Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Checking and Assigning Call Charges. . . . . . . . . . .73 Using Other Functions/Services . . . . . . . . . . . . . . . .75 Page Basic Operating Instructions Characteristics and Ways to Connect Your optiPoint 500 Control Panel optiPoint50 0 economy/basic/standard Control Panel optiPoint50 0 advance with optiPointkey module How to Use these Operating Instruc- tions u or vPress volume controls on the telephone. Screen Displays Page Accessing Functions ... Interactively :Press : to confirm. ... Via the Program/Service menu rd Page Making Calls Basic Functions Answering Calls Answering a Call With the Handset Answering a Call with the Speaker (Speaker- phone Mode) Dialing/Making Calls Off-Hook Dialing o On-Hook Dialing o Switching to Speakerphone Mode Switching to the Handset n and sLift the handset. Continue the call. Open Listening Ending a Call Redialing a Number : Turning the Microphone On and Off Calling a Second Party (Consultation Hold) Switching to the Party on Hold (Toggle) Combining the Calling Parties into a Three- Party Conference Transferring a Call o s Call Forwarding Using Variable Call Forwarding Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Num- bers (MSN) Using Call Forwarding - No Answer (CFNA) Using Callback Storing a Callback qil Answering a Callback Checking and Canceling a Saved Callback Saving Repertory Dialing Numbers on a Key Using Repertory Dialing Keys Telephone Settings Adjusting the Ring Volume Adjusting the Ring Tone u or vTo adjust the ring tone, keep pressing the keys until the Adjusting the Speakerphone to the Room Acoustics u v Adjusting the Display to a Comfortable Rea- ding Angle Display Backlight Adjusting the Display Contrast u or vPress one of these keys while the phone is idle. Making Calls Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague qim o Rejecting Calls Using the Speakerphone n : qmj or rmj Enter the code for "on" or "off". Answering a Call with a Headset : qje Answering Calls from the Entrance Telepho- ne and Opening the Door n Page Dialing/Making Calls Using a Caller List Page Using Speed-Dial qk o qmf o * : o Page Select from Directory (Alphanumeric Search) > : o Talking to Your Colleague With a Speaker Call Automatic Connection Setup/Immediate Con- nection/Hotline Reserve Trunk Assigning a Station Number/MSN During a Call Using Call Waiting Page Turning the Call Waiting Tone On and Off Parking a Call d ... mEnter the number of the park slot (0 - 9) and make a note rij d ... mEnter the park slot number you noted earlier. Conducting a Conference Activating Tone Dialing/DTMF Suffix Dialing Transferring a Call after Announcement If You Cannot Reach a Destination Call Waiting (Camp-On) qil Busy Override - Joining a Call in Progress qjf Using Night Answer Entry Voice Mail (EVM) Configuring the Personal Voice Mailbox kmd o Activating the Personal Voice Mailbox Checking the Personal Voice Mailbox Page Activating AutoAttendants Operating/Setting the Voice Mailbox and AutoAttendants kmd o o Page Saving Functions and Procedures Assigning Functions to Keys qme > : Page Page Assigning a Procedure (Operating Steps) to a Key Checking the Key Assignments qme Using Other Team Functions Turning Group Call On and Off Page Page Accepting a Call for Another Member of Your Team qik Privacy/Se curity Turning Do Not Disturb On and Off Caller ID Suppression Monitoring a Room qll o Trace Call: Identifying Anonymous Cal- lers qlh Locking the Telephone to Prevent Unauthorized Use qjj or rjj Enter the code for "lock" or "unlock". o Page Saving Your PIN Checking and Assigning Call Charges Displaying Call Charges qji Dialing with Call Charge Assignment Using Other Functions/Services Appointments Function Saving Appointments Using Timed Reminders Music on Hold qmhed rmhed Resetting Services and Functions (System-Wide Cancellation for a Tele- phone) rd o o o o o Using Functions in ISDN via Code Dia- ling (Keypad Dialing) qidg o Operating a Switch (Relay) Check Switch/Relay Status Confirming/Deactivating an Alarm n r Turning off an Alarm rmheh o Reject on Busy, Switching Telephone to Busy qmhee Fax Details and Message on Answe- ring Machine System A dminist ration/ Software Update Enable Remote Administration and Software Update Service Call Software Update Resetting the System Password Setting the Language/Country qmhef o Setting Date and Time Configuring System Speed-Dial Num- bers Page Ter min al M ode - optiPoint application module A B CKeys for lower-case letters or, in combination with the b 1 2 3Keys for digits or, in combination with the b key, for b Page Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Documentation Using PC-based Telephony Applications Accessories Fixing Problems Telephone Maintenance Troubleshooting Responding to Error Messages on the Screen Page Index A B C D E F G H L M N O P S T U V Overview of Functions and Codes * * * *85* * * * * * * * * * * www.siemens.com/hipath