Manuals / Standard Horizon / Marine Equipment / Marine Radio

Standard Horizon Matrix GX3000E owner manual Troubleshooting Chart, Symptom Probable Cause Remedy

Models: Matrix GX3000E

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14.3 TROUBLESHOOTING CHART

SYMPTOM		PROBABLE CAUSE	REMEDY
Transceiver fails to		No DC voltage to the	a. Check the 12VDC battery connections and
power up.		transceiver, or blown	the fuse.
		fuse.	b. The PWR key needs to be pressed and held
			to turn the radio on.
Transceiver blows fuse		Reversed power	Check the power cable for DC voltage, or re-
when connected to		wires.	place the fuse (6A 250V).
power supply.			Make sure the red wire is connected to the posi-
			tive (+) battery post, and the black wire is con-
			nected to the negative (-) battery post. If the
			fuse still blows, contact your Dealer.

Popping or whining		Engine noise.	Reroute the DC power cables away from the
noise from the speaker			engine. Add noise suppressor on power cable.
while engine runs.			Change to resistive spark plug wires and/or add
			an alternator whine filter.

Sound is not emitted		Accessory cable.	Check the connections of the accessory cable
from the internal or ex-			(Possible short circuit on the External speaker
ternal speaker.			cable WHITE/SHIELD).
Receiving station re-		Antenna.	Have the antenna checked or test the trans-
port low transmit			ceiver with another antenna. If the problem per-
power, even with trans-			sists, contact your Dealer for servicing.
ceiver set to HI power.

“HI BATTERY” or “LO		The power supply	Confirm that the connected power supply volt-
BATTERY” message is		voltage is too high or	age is between 10 volts and 17 volts DC. Con-
appeared when the		too low.	firm that the generator has not malfunctioned.
power is turned on.
Your position is not dis-		Accessory cable.	Check the accessory cable connection.
played.			Some GPS use the battery ground line for
			NMEA connection.

		Setting of the GPS	Check the output signal format of the GPS navi-
		navigation receiver.	gation receiver. This radio requires NMEA0183
			format with GLL, RMB, GGA, or GNS sentence
			as an output signal. If the GPS has a baud rate
			setting make sure to select 4800 and parity to
			NONE.

GX3000E		Page 89

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Standard Horizon Matrix GX3000E owner manual Troubleshooting Chart, Symptom Probable Cause Remedy

Contents

Watt VHF/FM ITU Class D DSC Marine Transceiver Matrix GX3000ETable of Contents Appendix Options General InformationPacking List Installation Note Selecting AN Antenna Getting StartedAbout VHF Radio Coaxial Cable Location InstallationMounting the Radio Desktop Mounting Overhead MountingOptional MMB-84 Flush Mount Bracket MMB-84 Flush Mount InstallationReverse polarity connections will damage the radio Electrical ConnectionsWire Color/Description Connection Examples Accessory CableChanging the GPS Time Checking GPS ConnectionsLocal Changing the Time LocationChanging COG to True or Magnetic Receiver Audio Tone Control GX3000E Remote Mic or External Speaker Selection RAM+ mic procedureBasic Operation Power Switch / Volume Control VOL/PWR Controls and IndicatorsPA/FOG Key WX KeyDistress Key Accessory Connection Cable 16/9 Key PTT Push-To-Talk SwitchMemo Basic Operation Transmit Time OUT Timer TOTReception TransmissionSIMPLEX/DUPLEX Channel USE INTERNATIONAL, USA, and Canada ModeNoaa Weather Channels Noaa Weather AlertEmergency Channel 16 USE Noaa Weather Alert TestingMaking Telephone Calls Calling Another Vessel Channel 16 orDual Watch to Priority Channel Operating on Channels 13Memory Scanning M-SCAN ScanningSelecting the Scan Type Priority Scanning P-SCAN 13 PA/FOG Operation Operating the PA Hail modeOperating the FOG Horn mode Intercom Operation Navigation IndicationCalling CommunicationVoice Scrambler What is an MMSI? Maritime Mobile Service Identity MmsiDigital Selective Calling GeneralProgramming the Mmsi Transmitting a DSC Distress Alert DSC Distress AlertTransmitting a DSC Distress Alert with Nature of Distress Distress Relay Receiving a DSC Distress AlertTransmitting an All Ships Call ALL Ships CallReceiving an All Ships Call Individual Call Setting up the Individual / Position Call DirectorySetting up Individual Reply Setting up the Individual/Group Call Ringer Pre-Programmable Calling Transmitting an Individual CallManual Calling Receiving an Individual Call Call Waiting DirectoryTo Delete the Received Log from the DSC Log Directory Group Call Setting up a Group CallTransmitting a Group Call Manual Calling Receiving a Group Call Position Request Setting up Position ReplyPre-Programmable Request Transmitting a Position Request to Another VesselManual Request Automatically reply Receiving a Position RequestTransmitting a DSC Position Send Call Setting up a Position Send RingerPosition Send Receiving a DSC Position Send Call DSC Transmission Test Manual Inputting GPS Location LAT/LON LCD Contrast Radio SetupLamp Adjusting Time Offset True Magnetic Change NAV display Time LocationScan Type Priority Channel SETKEY Beep ON/OFF Scan Resume TimeWX Alert Channel Name Change Flybridge Naming the Radio or Second Station MIC or HandsetFOG Alert Tone Frequency 11.1 RAM+ MIC Controls Squelch Control SQL Activates the squelch adjusting modeEnhanced RAM+ MIC Operation PTT Push-To-TalkSWITCH Activates transmission KEY Power Switch PWRDistress KEY Operating the FOG Horn 11.2 PA/FOG OperationOperating the PA / Hailer Press and hold the Dwic key while in Radio mode Manual Inputting of the GPS Location LAT/LON 11.5 DSC/RADIO Setup Mode Changing GPS Information to Vessel Position or COG 12 VH-310 Handset Operation PTT Push-To-Talk Switch Activates transmission12.1 VH-310 Handset Controls PWR keySecondary use Keypad 1DIM key Secondary use 12.2 PA/FOG Operation Intercom Operation Manual Inputting of the GPS Location LAT/LON Radio SETUP-menu DSC SETUP-menu 12.5 DSC/RADIO Setup ModeExternal Speaker AF Selection Type Pattern Usage FOG Horn Timing ChartFactory Service MaintenanceReplacement Parts Symptom Probable Cause Remedy Troubleshooting ChartChannel Assignments VHF Marine Channel Chart Channel USE VHF Marine Channel Chart 157.075 Government Only Environmental protection operations General SpecificationsDeclaration of Conformity Vertex Standard