ERROR CODES

Code

Definition

Possible Reason/Solution

A001

Strap “safety switch” is missing.

Manufacturer Service.

A002

The nominal current of the dosing motor

Dosing motor defective or jammed.

 

(=100%, see name plate) is being

Check the dosing motor and exchange it

 

exceeded for more than 2 seconds by

if necessary. Check whether the dosing

 

30% or for a maximum of 0.5 seconds

disc is jammed by material and remove

 

by 80%.

the material if necessary.

A003

The nominal current of the dosing motor

Dosing motor defective or jammed.

 

(=100%, see name plate) is being

Check the dosing motor and exchange it

 

exceeded for more than one minute.

if necessary. Check whether the dosing

 

 

disc is jammed by material and remove

 

 

the material if necessary.

A004

Excess temperature. The temperature

Check whether the cooling plate at the

 

within the controller housing is > 85°C

back of the controller is sufficiently

 

 

cooled down. Use fan if necessary.

A005

The encoder (pulse generator) does not

If dosing motor does not turn, check

 

emit any pulses for approximately 2

whether the dosing disc is jammed by

 

seconds.

material and remove the material if

 

 

necessary. If disc is free, check the

 

 

dosing motor, exchange if necessary. If

 

 

motor operates, but alarm persists,

 

 

check speed encoder output. Replace as

 

 

necessary.

A006

For approximately 4 seconds, there is a

Defect at the dosing motor. Check

 

deviation of the motor speed of more

dosing motor, exchange if necessary.

 

than 20% from the nominal rotational

Check whether the dosing disc is

 

speed.

jammed by material and remove the

 

 

material if necessary. Power supply part

 

 

or control out of order. Manufacturer

 

 

Service.

A007

Dosing motor stops or doesn’t work.

Brake at the dosing motor out of order.

 

 

Control system out of order.

 

 

Manufacturer service.

A008

The screw retract time of the processing

The unit cannot be operated in

 

machine is shorter than 0.1 seconds.

combination with this processing

 

 

machine.

A009

The calculated speed of the motor is

Check basic parameter settings and

 

either too high or too low.

recipe, modify if necessary. May require

 

 

changing to different sized dosing disc.

A0010

The feed station is not able to meter the

Check basic parameter setting and

 

desired recipe.

recipe, modify if necessary. May require

 

 

changing to different sized dosing disc.

A0011

The raw material probe is not covered

Refill Material.

A0012

The additive probe is not covered.

Refill material.

 

 

 

A0014

Power failure interrupted run cycle.

Clear alarm after power restored.

A0015

EEPROM data loss, EEPROM not

Manufacturer Service.

 

programmed.

 

A0016

No communication between HOST and

Check cable fittings. Manufacturer

 

unit.

Service.

Digital Dosing Units

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Sterling Plumbing 882 00276.00 specifications Error Codes