Customer Service

We support you...

By phone/Fax in the USA.

Customer service is available from 9:30 AM to 6:00 PM USA Eastern Time, Monday through Friday at +1 216.241.7225. We’re often here at times outside of these, as well – please feel free to try at any time!

Fax: +1 216.241.4103.

By phone/Fax in Europe.

Service is available from Telos Europe in Germany at +49 81 61 42 467.

Fax: +49 81 61 42 402.

By E-Mail.

The address is: support@zephyr.com.

Via World Wide Web.

The Telos Web site has a variety of information which may be useful for product selection and locating other compatible users. The URL is: http://www.zephyr.com.

Feedback

We welcome feedback on any aspect of ZephyrExpress or this manual. In the past, many good ideas from users have made their way into software revisions or new products. Please contact us with your comments.

Telos Systems

Telos Europe

2101 Superior Avenue

JohannisstraBe 6

Cleveland, OH 44114

85354 Freising

USA

Germany

+1 216.241.7225

+49 81 61 42 467

Fax: +1 216.241.4103

Fax: +49 81 61 42 402

Introduction iii

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Telos ZephyrExpress user manual Customer Service, Feedback