Telos ZephyrExpress user manual What do I do if I canÕt connect?, Alternate test procedure

Alternate test procedure

This won’t test whether you’re set up properly to send audio, but does test the ISDN setup and ZephyrExpress receive circuits.

1.Press the DIAL button and select Auto...

2.In the Dial a Setup screen that appears, select either US testline* or Euro testline*.

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3.Tapping the Edit knob at the Setup will select the Go! box. Tap again to configure ZephyrExpress for the test line and make the connection.

Our test lines play continuous music. Since they’re intended for testing both mono and stereo connections with both Switched56 and ISDN connections, you may hear some distortion of the stereo image. This happens with the test line only: your ZephyrExpress will have correct imaging with a stereo connection.

NOTE:

Auto-dialing a testline will change your Codec menu settings. DonÕt do it unless you know how to restore these settings, or have a pre-programmed Codec Setup thatÕs appropriate for the current broadcast.

10:What do I do if I canÕt connect?

Try again.

If you’re calling yourself, try dialing your first ISDN number instead of the second; the installer might have reversed them. Then check that the ISDN Settings were entered correctly, including any extra digits at the end of the SPIDs.

If you’re calling yourself, see the two call timers (00:00) on the status screen, but don’t hear audio and no LOCK LED is lit, make sure the transmit and receive coding methods match (see page 1-9).

If you’re calling a Telos test line, try dialing manually using the numbers on page 3 of this booklet.

If you can’t connect to a distant studio, try having them call you.

More troubleshooting tips appear in Section 9 of this manual.

—* An asterisk in a setup’s name indicates that it was pre-programmed at the factory. But we’ll also use it here to point out that these calls may involve a long-distance connection at ISDN rates: the US test site is in Ohio, and the European test site is in Freising, Germany.

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