TiVo SDOC-00091-002 Questions About Parental Controls, My Parental Controls are not working, 116

Troubleshooting

Questions About Parental Controls

My Parental Controls are not working.

•For Parental Controls to work, they must be on (not temporarily turned off). When you enter your password to watch a program that violates Parental Controls, they are temporarily turned off. You can re-enable them on the Parental Controls screen (from the TiVo Central® screen, select Messages & Settings, then Settings, then Parental Controls), or by putting your DVR in Standby mode and then taking it out of Standby. You can put your DVR in Standby mode by going to TiVo Central and selecting Messages & Settings, then Standby. To return to normal mode from Standby, press either the TiVo button the or LIVE TV button.

I disabled Parental Controls, but I still can’t tune to the channel I want.

•You may be using a channel list that does not include the channel you want. Use the number buttons on the remote control to enter the channel number, then press the ENTER button. For more information on using a channel list see page 44.

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