Troubleshooting 118 | TiVo SDOC-00091-002 instruction

Troubleshooting

118

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TiVo SDOC-00091-002 manual Troubleshooting 118

Contents

Two Types of On-Screen Arrows On-Screen Menus & the Remote ControlWhen you see page up or Left arrow button often takes you to the previous screen Inserting the Batteries Some buttons on your TiVo remote are programmableLearn functions from other remotes Welcome Page Table of Contents Using This Guide Getting StartedBasic Terms Understanding Hdtv Video Formats Native, Hybrid, and Fixed Formats Choose What Looks Best to You Basics in 5 Short Tours Tour One Playing with Live TV Moving Around in TimeBasics in 5 Short Tours Watching and Recording Two Shows At Once Changing ChannelsTime depending on your TV programming source Tour Two Recording Programs Search by TitleYet appear in the guide If you make a mistake entering text Getting a Season PassTM Recording Now Playing Tips Tour Three Your List of RecordingsProgram Information Corresponding to the Tours in this chapter Sorting Programs Grouping Programs Tour Four Finding Great Entertainment WishList SearchesTiVo Suggestions Showcases Tour Five Beyond the TiVo Box Music, Photos, Products, & MoreSee the Start Here poster Get TiVo Desktop Home Media Features Guide DVRs More Cool Things You Can Do Finding Programs Recording the Saved Portion Finding Programs to RecordRecording the Program You’re Watching Stopping a recording Using the Guide to Find Programs Filter the Guide to Find ProgramsFinding More Showings Record by Time or Channel Use a Manual Repeating Recording Finding Programs Using TiVo Central Online To Use Online Scheduling Finding Programs Using a WishList Search Can the WishList Feature Do More Than Search? Creating a WishList Search Using the Asterisk * in WishList searchesWhen using the asterisk *, be as Not all actor or director names may be Tips for Entering Keywords Browsing WishList Search Results Editing a WishList SearchAs you browse the upcoming Season PassTM and Repeating Recordings Using the Season Pass Manager Canceling a Repeating RecordingChanging the Priority Order Setting Recording Options Begins recording Scheduling for Overtime Viewing the To Do List Canceling a RecordingManaging Recordings with the To Do List View Recording History Finding Programs Watching Programs You can only rewind live TV up to Status BarPress the Clear button to hide Status Bar for a two- hour recording Channel Banner Channel Banner IconsOther information You can also press Right arrow to Program Guide Choosing a Program to Watch or RecordCustomizing the Program Guide Guide Options TiVo Live Guide Using Save to VCR Definition format You can use Save to VCR featureSaving Programs to Other Devices Watching Programs TiVo Desktop & Home Media Features Connecting Your TiVo DVR to a Home Network TiVo Desktop Connecting Your TiVo DVR to a Home NetworkTiVo Desktop & Home Media Features If you don’t have a home network Music & Photos File Types Playing Your Music and Viewing Your Photos Listening to music on the DVRViewing photos on the DVR Phone & Network Settings Restart or Reset SystemRemote Control Settings Account & System Information Audio Settings Settings CableCARDTM Settings About CableCARD Decoders Channel Settings Channel ListCustomizing Your Channel List Channel Scan Changing Your Channel LineupIf there is a change to your cable Signal Strength Display Settings Parental Controls Changing Parental Controls SettingsWhen you turn Parental Controls off Large version of the channel Rating Settings for TV and Movies Recording Settings Overlap ProtectionTM Feature Recording Quality Recording Quality Suggested Use Remote Control Settings Resetting the Programmable ButtonsProgrammable Buttons Controlling Two DVRs with the DVR Switch Programming the DVR SwitchTiVo DVRs from some manufacturers don’t respond to Resetting the DVR Switch Learning Remote Video Settings Aspect Correction ModeLetterbox Color TV Aspect Ratio Video Output FormatVideo Smoothing Phone & Network Settings Change phone or network settings. See page 59 Phone Settings Are responsible for any telephone charges If you are experiencing Failed, Line Wireless Network Settings Network SettingsWired Ethernet Network Settings You must use capital and lowercase Settings Messages To read messages Account & System Information Restart or Reset System Standby Copy Protection, Privacy, & the TiVo Service Copy Protection and the TiVo Service Copy Protection, Privacy, and the TiVo Service TiVo Privacy Policy PreambleSummary of the Tivo Privacy Policy Tivo Privacy Policy Our User Information Definitions Copy Protection, Privacy, and the TiVo Service Use of User Information Copy Protection, Privacy, and the TiVo Service Your Choices Regarding User Information Copy Protection, Privacy, and the TiVo Service Security of User Information Separate Rules for the TiVo Web SiteHome Network Applications General TiVo Service Privacy Policy TiVo Service Agreement Tivo Service and the Privacy PolicyIntroduction Copy Protection, Privacy, and the TiVo Service Copy Protection, Privacy, and the TiVo Service Copy Protection, Privacy, and the TiVo Service Activating and Using the Tivo Service Copy Protection, Privacy, and the TiVo Service Copy Protection, Privacy, and the TiVo Service Copy Protection, Privacy, and the TiVo Service General GNU General Public License GNU General Public License Copy Protection, Privacy, and the TiVo Service Copy Protection, Privacy, and the TiVo Service No Warranty HOW to Apply These Terms to Your NEW Programs Copy Protection, Privacy, and the TiVo Service Other Licensing Information Troubleshooting Troubleshooting Index TroubleshootingCustomer Support Questions About Connecting Your DVR Questions About Completing Guided Setup How do I enter a Canadian postal code?How do I choose the correct cable lineup? Questions About the TiVo Service Will my DVR work without the TiVo service? Can’t go to one of my channels Questions About ChannelsCan’t get the channel to change Can’t find all the channels I receive in the Channel List Questions About the TiVo Remote Control Power, volume, etcMy TiVo remote control doesnt work with my DVR Questions About Now Playing How can I fit more programs in Now Playing?100 Channel Banner always says To be announced 101 Questions About Recording Programs What is the difference between HD programs and SD programs?Why can’t I adjust the recording quality of some programs? 102 103 104 How do I record a pay per view event? 105 Why wasn’t my program recorded? 106 Didn’t receive a confirmation e-mail Program recorded at a different time than I requested107 Phone Connection Troubleshooting Tips Questions About Connecting to the TiVo ServiceMy DVR’s phone connection to the TiVo service is failing 108 Am I charged for connections to the TiVo service? 109 What is Aspect Correction? Audio and video are out of sync110 Can’t select an alternate audio track 111 Programs are playing in the wrong language 112 Questions About Networking My DVR is not connecting to the TiVo serviceMy DVR is not connecting to my home network 113 My DVR is not connecting to my wireless home network 114 Check power at wireless access point. Ensure the wireless Verify or check password format. If you used an alphanumeric Questions About Parental Controls My Parental Controls are not working116 What is Music, Photos, Products, & More? Questions About Music, Photos, Products, & More117 Troubleshooting 118 Appendix Front & Back Panel, Warranty, & Specifications Before YOU Begin Safety InstructionsSafety Information 120 Appendix Front & Back Panel, Warranty, & Specifications 121 Front Panel Reference 122 123 Back Panel Reference 124 External Storage. For future use 125 Specifications What is EXCLUDED? TiVo DVR Limited WarrantyWhat is COVERED? WHO is COVERED? To GET OUT-OF-WARRANTY Service Before Requesting ServiceTo GET Warranty Service Make Sure YOU Keep FCC Information 129 Industry Canada IC Notice Telephone Line InterruptionDigital Cable Programming Support 130 Index 131 132 133 134 Blank Glossary of Icons Now Playing Music, Photos, Products, & MoreGreen This program will be saved until you delete it Did