TiVo SDOC-00091-002 manual If you are experiencing Failed, Line

5 Settings

If you are experiencing “Failed, Line

®unavailable” errors, or if the DVR is not making phone connections, you may have a low-voltage phone system that the DVR cannot detect. In this case, it’s best to have Availability Detection off.

With Dial Tone Detection and Availability Detection both turned

off, if you happen to be talking on the phone when the DVR tries to connect you will hear its modem dial.

a star (*). Press the PAUSE button after you have entered the prefix to insert a comma, which creates a two second pause after the prefix is dialed.

Tone/Pulse Dialing. If your phone system uses pulse dialing rather than tone dialing, change the setting to pulse here. (Most phone systems are tone.)

Availability Detection. When Availability Detection is on, the DVR checks whether the phone line is in use which allows it to avoid disrupting a call in progress.

This setting is off by default. With Availability Detection turned off, if you have another modem call in progress (on your computer or other device), that call may be disrupted if the DVR attempts to call the TiVo service. If you have a standard dial tone, and Availability Detection is off, make sure Dial Tone Detection is on.

Dial Tone Detection. This setting is on by default. If you leave it on, the DVR will check for a dial tone before it starts dialing. However, if you have a non-standard dial tone, or a stuttering dial tone (as some voice messaging systems have), the DVR will be unable to detect the dial tone and will not make its call.

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