How can I record a program (or programs) when there is a conflict?

The DVR gives each repeating recording a priority. You can resolve some conflicts in favor of preferred programs using the Season Pass Manager to change priorities. See page 24.

If you encounter a conflict for a single episode, use View Upcoming Episodes to see if the episode you want will air at a different time. Select the program from the To Do List, then select View Upcoming Episodes.

You can sometimes resolve recording conflicts by changing the Stop Time or Start Time Recording Options. See page 25 for more about Recording Options. If you set a program to start recording one minute early, it may conflict with a recording that airs right before it. To resolve such a conflict, change the Start Time back to On Time on the Recording Options screen.

If a single episode of a repeating recording conflicts with another program, you can select that episode in the To Do List and change it independently of the rest of the repeating recording.

Set up Season Pass recordings with the Recording Option “First- run only.” You’ll collect only new episodes. You’ll also be less likely to run out of space in Now Playing and less likely to encounter conflicts.

Try searching by date, time or channel. From Find Programs, select Record by Time or Channel.

Troubleshooting

What does it mean when my DVR says programs will be deleted earlier than planned?

By default, all programs are kept until space is needed. After that, programs you have not set to save longer may be deleted to make room for other recordings you request. The TiVo service includes smart scheduling features that keep track of when programs become available to be deleted, and of how much free space will be available at any given time in the future. If space will not be available to record a program you request, the TiVo service gives you the option of deleting some programs early to make more room. However, you always have the final say on how long the DVR keeps programs. You can delete a program at any time, and you can always change how long it is saved. Just select the program in Now Playing, then select Keep Until...

I can’t find my program in Search by Title or WishList® Search even though I know it’s on.

The DVR uses your Channel List to search for programs in all the features under Find Programs. To check if you’ve selected the program’s channel, go to Messages & Settings, then Settings, then Channels, then Channel List. Does the channel have a checkmark next to it? To give it one, highlight the channel and press SELECT. For instructions on personalizing this list, see page 44.

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