Troubleshooting
14 | Troubleshooting |
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| This chapter suggests solutions for resolving some of the problems you |
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| might encounter when using your HM210dp/di, and provides instructions for |
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| using several IP utilities to diagnose problems. |
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14.1 | LEDs |
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| Indication/Symptom |
| Troubleshooting Suggestion |
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| The PWR LED does not |
| Verify that you are using the power cable provided |
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| illuminate after the product |
| with the device and that it is securely connected to |
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| is turned on. |
| the HM210dp/di and a wall socket/power strip. |
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| The WAN LED does not |
| Verify that a standard telephone cable (called an RJ- |
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| illuminate after the ADSL |
| 11 cable) like the one provided is securely |
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| cable is attached. |
| connected to the ADSL port and your wall pone jack. |
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| Allow about 30 seconds for the device to negotiate |
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| with your ISP. |
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| The LAN LED does not |
| Verify that the Ethernet cable is securely connected |
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| illuminate after Ethernet |
| to your LAN hub or PC and to the HM210dp/di. |
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| cable is attached. |
| Make sure the PC and/or hub is turned on. Verify |
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| that you are using a |
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| cable to the uplink port on a hub or a |
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| type cable to a |
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| Verify that your cable is sufficient for your network |
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| requirements. A 100 Mbit/sec network (10BaseTx) |
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| should use cables labeled CAT 5. A 10 Mbit/sec |
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| network may tolerate lower quality cables. |
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| The DIAG LED stays |
| The DIAG LED should turn off after about |
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| illuminated after turning the |
| seconds. If it does not, turn off the HM210dp/di, wait |
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| device on. |
| for 10 seconds, and then turn it back on. |
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104 | EN/LZT 108 6492 R2 - October 2003 |