Copy Protection, Privacy, and the TiVo Service

provision is not intended to limit TiVo’s liability in the event of TiVo’s willful or intentional misconduct. Moreover, if TiVo mistakenly or wrongfully overcharges your account, this section does not limit TiVo’s obligation to refund such mistakenly or wrongfully overcharged amounts.

GENERAL

20Miscellaneous. This Agreement will be governed by the laws of the State of California as such laws apply to agreements between California residents performed entirely within California. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You and TiVo agree to submit to the exclusive personal jurisdiction of the courts located within the county of Santa Clara, California. If any provision of this Agreement is invalid or unenforceable under applicable law, such provision will be deemed modified to the extent necessary to render such provision valid and enforceable and the other provisions of this Agreement will remain in full force and effect. The official text of this Agreement or notice submitted hereunder shall be in English. In the event of any dispute concerning the construction or meaning of this Agreement, reference shall be made only to this Agreement as written in English and not to any translation into another language. This document, the Website Terms and Conditions (available at www.tivo.com/webpolicy),

the TiVo Multi-Service Discount Agreement (available at www.tivo.com/privacy), and the terms of any applicable written Service Commitment offer from TiVo accepted by you represent the entire agreement governing your use of and subscription to the TiVo service and supersedes any prior or contemporaneous written or oral statements by TiVo or its representatives or resellers. TiVo's failure to enforce any of the terms of this Agreement shall not constitute a waiver or relinquishment of TiVo's right to do so at any time. Sections 8 (“Subscription Fees and Service Commitment”), 9 (“Telephone Access and Possible Charges”), 10 (“Payment Authorization”), 11 (“Using the TiVo Service”), 15 (“Title to Software and Intellectual Property”), 16

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(“Open Source Software”), 17 (“Indemnity”"), 18 (“Warranty Disclaimer”), 19 (“Limitations of TiVo’s Liability”), and 20 (“Miscellaneous”) shall survive any termination or expiration of this Agreement.

BY USING THE TIVO SERVICE, I REPRESENT THAT I HAVE READ AND UNDERSTOOD THIS ENTIRE AGREEMENT, AND I AGREE TO ALL THE TERMS OF THIS AGREEMENT AS STATED ABOVE.

TiVo Service Agreement v20060313A

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TiVo SDOC-00091-002 manual General