Troubleshooting

Internal display panel

Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to Chapter 7, HW Setup, for further information.

Problem

Procedure

No display

Press the FN + F5 hot keys to adjust the display

 

priority, and to make sure it is not set for output to

 

an external monitor.

 

 

Markings appear on the

These marks may have come from contact with

computer's display

the keyboard and Touch Pad while the display

panel.

panel has been closed. You should try to remove

 

the marks by gently wiping the display panel with

 

a clean dry cloth or, if this fails, with a good

 

quality LCD screen cleaner. In this latter instance

 

you should always follow the instructions with the

 

screen cleaner and always ensure you let the

 

display panel dry properly before closing it.

 

 

Problems above remain

You should initially refer to the documentation

unresolved or other

supplied with you software to determine if it is

problems occur

this that is causing the problems. Alternatively

 

you may wish to run the TOSHIBA PC

 

Diagnostic Tool to check the general operation

 

of the computer.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

Hard disk drive

ProblemProcedure

Computer does not boot Check to see whether there is a floppy diskette in

from hard disk drive the floppy diskette drive or a CD-ROM/DVD- ROM in the optical disc drive - if so remove it and try to start the computer again.

If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Priority section in Chapter 7, HW Setup for further information.

Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings.

User’s Manual

8-8

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Toshiba TECRA R10 user manual Internal display panel, Hard disk drive