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Troubleshooting
Check the type of CD/DVD you are using. The drive supports:
Recordable DVD:
Check the region code on the DVD. It must match that on the DVD Super Multi drive. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour.
USB floppy diskette drive
For further information, please refer to Chapter 3, Hardware, Utilities and Options.
Problem | Procedure |
Drive does not operate | Check the connection between the computer and |
| the drive to ensure that it is properly attached. |
|
|
Some programs run | The computer's software or hardware |
correctly but others do | configuration may be causing a problem - ensure |
not | that these configurations match your |
| requirements (refer to any relevant |
| documentation, for example that supplied with |
| any software in use, for further information). |
|
|
You cannot access the | Try another floppy diskette in the drive - if you are |
external floppy diskette | able to access this disk then it indicates the |
drive | original disk and not the drive is probably causing |
| the problem. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
|
|
User’s Manual |