Toshiba TECRA R10 user manual Fingerprint Sensor

		Troubleshooting
	Problem	Procedure
	The on-screen pointer	In this instance, you should initially try changing
	moves too fast or too	the speed setting within the Mouse Control utility.
	slow	1. To access this utility, click Start -> Control
		Panel ->Hardware and Sound ->Mouse.
		2. Within the Mouse Properties window, click
		the Pointer Options tab.
		3. Set the pointer speed as required and click
		OK.
	The on-screen pointer	The elements of the mouse responsible for
	moves erratically	detecting movement might be dirty - please refer
		to the documentation supplied with the mouse for
		instructions on how to clean it.
		If you are still unable to resolve the problem,
		contact your reseller, dealer or service provider.
Fingerprint Sensor
	Problem	Procedure
	Reading of the	In this instance you should try the fingerprint
	fingerprint was not	reading operation again using the correct finger
	successful.	position - please refer to Using the Fingerprint
		Sensor in Chapter 4, Operating Basics for further
		information.
		Alternatively, you should try the recognition
		process again using another enrolled finger.
		The fingerprint sensor compares and analyzes
		the unique characteristics in a fingerprint.
		However, there may be instances where certain
		users are unable to register their fingerprints due
		to insufficient unique characteristics in their
		fingerprints.
		The recognition success rate may differ from
		user to user.
	The fingerprint cannot	In this instance you should try the recognition
	be read due to injuries	process again using another enrolled finger.
	to the finger.	However, if fingerprints from all the enrolled
		fingers cannot be read, you should instead log
		into the computer by using the keyboard to input
		the password.
		If you are still unable to resolve the problem,
		contact your reseller, dealer or service provider.

User’s Manual 8-14