Appendix

Troubleshooting

Administration

Symptom

Possible Cause

Action

 

 

 

After upgrading

Your Web browser is

Delete all temporary Internet files

firmware, the B020-

displaying cached

and cookies, close the Web

008-17-IP still

Webpages and has not

browser, and then open a new

appears to be using

fetched new versions of

instance of the Web browser.

the old firmware

the B020-008-17-IP

 

version.

Webpages.

 

 

 

 

After making changes

You are using Windows

Upgrade your browser to IE

and checking Reset

2000 Professional and IE 5

6.0.2800.1106 or higher.

on exit and then

to log into the B020-008-

 

logging out, the B020-

17-IP.

 

008-17-IP doesn’t

 

 

reset after I exit.

 

 

 

 

 

After making changes

The B020-008-17-IP

Log in from a remote console to

and checking Reset

reverts to the firmware’s

automatically recover the correct

on exit, when I log

release date when you

date.

back in the calendar

Reset on exit.

If you log in from the local

changes to an

 

 

console, go to the Administration

incorrect (much

 

 

page and reset the calendar to

earlier) date.

 

 

the correct date (see page 51 and

 

 

page 67).

 

 

 

137

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Image 137
Tripp Lite B020-008-17-IP user manual Troubleshooting, Symptom Possible Cause Action