General Operation
Problem | Possible Cause | Solution |
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Erratic operation | The system needs to | Press and hold the Reset |
| be reset. | button (see page 21) for at |
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| least three seconds. |
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Mouse and/or keyboard not | Improper mouse and/or | Unplug the cable(s) from the |
responding | keyboard reset | console port(s), and then plug |
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| it back in again. |
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Sudden loss of network | Local reset of B020- | Close your |
connection | connection. Wait | |
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| approximately 30 seconds, |
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| and then log in again. |
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When logging in from a | The login string was not | Make sure to include the |
browser, the following | included when the IP | forward slash and correct |
message appears: 404 | address was specified. | login string when you specify |
Object Not Found. |
| the |
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| address. (See Default |
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| Webpage Name, page 62.) |
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Two pointers appear when I | This is normal. One is | You can shrink the non- |
login from a remote | the pointer of the | functioning pointer so that it is |
computer. | computer that you are | almost invisible. See Toggle |
| accessing; the other is | mouse display, page 83, for |
| the remote computer’s | details. |
| pointer. |
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The OSD display is | The refresh rate of the | Press [F6] to blank the |
intermittent when accessing | computer conflicts with | background when using the |
a computer for which the | that of the OSD. | OSD. |
display refresh rate is set to |
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56Hz. |
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I can’t set the computers’ | The maximum screen | If you wish to set the screen |
screen resolutions higher | resolution of the B020- | resolutions of the connected |
than 1280 x 1024, even | computers to something | |
though the | LCD monitor is 1280 x | higher than 1280 x 1024, see |
supports 1600 x 1200 for | 1024. In order to | Screen Resolutions Higher |
remote computers. | protect it from being | than 1280 x 1024, page 143. |
| damaged by |
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| resolutions that are |
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| beyond its display |
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| capability, we |
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| recommend that the |
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| screen resolutions of |
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| the connected |
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| computers be set to |
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| 1280 x 1024 or lower. |
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| (Continues on next page.) |
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