The Java Client
For mouse synchronization problems, see The Message Board Button Bar, page 104, and Additional Mouse Synchronization Procedures, page 145. For connection and operation problems, see the table below:
Problem | Resolution |
|
|
Java Client won't connect to | 1. Java 2 JRE 1.4.2 or higher must be installed on your |
the | computer. |
| 2. Make sure to include the forward slash and login |
| string (see Default Webpage Name, page 62) when |
| you specify the |
| 3. Close the Java Client, reopen it, and try again. |
|
|
Pressing the Windows | Java doesn't support the Windows Menu key. |
Menu key has no effect. |
|
|
|
Java Client performance | Exit the program and start again. |
deteriorates. |
|
|
|
National language | If the local keyboard is set to a |
characters do not appear. | must set the remote computer's keyboard layout to |
| English. |
|
|
IP and MAC address filters | IP and MAC address filters only work with the Windows |
do not work with the Java | Client. We recommend using the Default Web page |
Client. | name (see page 61) as a means to enhance the overall |
| security of the KVM switch. |
|
|
The Log Server
Problem | Resolution |
|
|
The Log Server program | The Log Server requires a file provided by Microsoft in |
does not run. | order to access the database. |
| This file is automatically installed with Windows ME, |
| 2000, and XP. |
| For Windows 98 and NT you will have to go to the |
| Microsoft download site: |
| http://www.microsoft.com/data/download.htm to retrieve |
| the file: |
MDAC 2.7 RTM - Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
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