Tripp Lite B020-008-17-IP user manual 1024, see Screen Resolutions

		Appendix
(Continued from previous page.)
Symptom	Possible Cause	Action
When I switch to one of the	The maximum screen	To resolve the problem,
computers on my	resolution of the B020-	connect an external KVM
installation, the LCD monitor	008-17-IP’s integrated	console (with a monitor
screen goes blank. All I see	LCD monitor is 1280 x	capable of displaying the
is a black screen.	1024. The screen	problem computer’s screen
	resolution of the	resolution) to the B020-008-
	problem computer is	17-IP’s external console ports.
	set to something that is	Use the external console to
	too high for the B020-	access the problem computer
	008-17-IP’s LCD	and reduce its resolution to
	monitor to display.	1280 x 1024.
		Note: Although the LCD
		monitor only supports video
		resolutions of up to 1280 x
		1024, the B020-008-17-IP,
		itself can support video
		resolutions up to 1600 x 1200
		@ 60 Hz. If you wish to set the
		screen resolutions of the
		connected computers to
		something higher than 1280 x
		1024, see Screen Resolutions
		Higher than 1280 x 1024,
		page 143 for details.
When viewing a computer	The computer’s screen	Try to move the pointer up and
with a high screen resolution	resolution exceeds that	down, and side to side to
from a remote computer, I	of the remote computer,	expose the parts of the
can’t see the entire desktop.	or Windows is	desktop that you can’t see. If
	emulating a higher	this doesn’t work, toggling the
	screen resolution than	mouse display will allow you
	the computer’s	to use the computer’s own
	graphics card supports.	pointer to view the rest of the
		desktop. See Toggle mouse
		display, page 83.

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