If you continue to have problems | HP 6800 instruction

HP Deskjet 6800 series printer

Best or maximum dpi print mode is selected

The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print-quality mode.

Printer driver is outdated

An outdated printer driver might be installed.

For information about updating the printer driver, visit the HP Web site www.hp.com/ support.

Computer does not meet system requirements

If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer.

1.Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.

For the system requirements, see the reference guide that came with the printer.

2.Make space available on the hard drive by deleting unneeded files.

Printer is in ink-backup mode

The printer might print more slowly if it is in ink-backup mode.

To increase the print speed, use two print cartridges in the printer.

11.14 If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it.

If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support.

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HP 6800 manual If you continue to have problems, Best or maximum dpi print mode is selected, Printer driver is outdated

Contents

HP Deskjet 6800 series printer Special features Buttons and lights Printer featuresGetting started Optional accessories Rear USB port Wired Ethernet port Report Page button Network icon Buttons and lightsTray optional Print Cancel button Power button and lightPrint Cartridge Status lights Resume button and light Tray Out tray Paper traysTray Out tray Envelopes Photos Postcards Photo/envelope feeder Photos Envelopes Postcards Replacing print cartridges Using print cartridgesPrint cartridges Ink-backup mode output Ink-backup mode Automatic Paper-Type Sensor Exiting ink-backup mode Wireless networking Connecting to the printerConnecting a digital camera Wireless networking Wired networking Adapters and access points Wireless networking basicsWi-Fi Access points Wireless network examples Reducing interference in a wireless networkInfrastructure mode Ad hoc mode Infrastructure mode Ad hoc mode Wireless network settingsUnder Connection, click Wireless Open the printers embedded Web server EWS Wireless security Wireless profilesAd hoc Infrastructure Mixed wired and wireless Printing Infrastructure networks Mixed wired and wireless networks Example Athome Network name SsidAtwork Laptop is configured for network2 Printer is configured for network1 Infrastructure networks Wireless securityLaptop is reconfigured for network1 Authentication Wireless security basicsAuthentication and encryption Types of encryption Encryption AES Tkip WPA is a network feature Wi-Fi Protected Access WPAConfiguring the printer to use WPA Under Connections, click Wireless WEP is a network feature Wired equivalent privacy WEPConfiguring the printer to use WEP WEP keys Installing the printer on a wireless network Configuring the printer for an open systemWireless Status light Open system Signal Strength indicator Print an HP Report Report Page buttonNetwork icon How the wireless radio works Wireless radioDisabling and enabling the wireless radio Disabling the wireless radio HP Report Enabling the wireless radioPrinting an HP Report Selecting the language Automatic AutoIP or Dhcp Understanding the HP ReportGeneral information Infrastructure Ad hoc Wireless Signal Strength 1-5 highest Miscellaneous Embedded Web server EWS Resetting the printer to the factory default settings Networking glossary numbers Page Page Page Wired Ethernet networking Ethernet basics Hubs, switches, and routersHardware Cables Internet connections Network communicationEthernet network examples IP address DSL or cable Internet connection without a gateway Shared internet connection with a PC acting as a gateway Ethernet network without an Internet connection Installing the printer on an Ethernet networkConnecting the printer to an Ethernet network Printer is installed on the network Installing the printer software Software installation Previous installationsEthernet lights Link light Activity light PictBridge Printing photos from a digital camera PictBridge printing Images in a connected digital camera do not print PictBridge problems PictBridge lights are flashing Re-configuring the printer to feed paper from the In tray Configuring the printer to feed paper from the accessory Enhancing your photos Printing photos from a computerEnhancing your photos PictBridge PhotoREt Using the HP digital photography options dialog boxHP digital photography options Opening the HP digital photography options dialog box Maximum dpi Paper/Quality Type is Exif PrintPaper type Guidelines Printing borderless photosPage Photo print cartridge Installing the photo print cartridgeUsing the photo print cartridge Storing the photo print cartridge Using advanced color settings Color management Using the gray photo print cartridge Installing the gray photo print cartridgeGray photo print cartridge Printing black-and white-photos Printing a color photo in black and white Storing and handling photo paperPrinting a black-and-white photo Small borderless photos Saving money when printing photosStorage Handling Preparing to print Orientation Portrait or Landscape Large borderless photos Panoramic borderless photos Preparing to print Small photos with a white border Printing Large photos with a white border Panoramic photos with a white border Printing Printer software Printing other documentsPrinting tips Print quality Paper source Grayscale printing Paper type Automatic or Plain paper Letters Print quality Paper source Documents Print quality Paper source Two-sided printing Envelopes Type is Automatic or Plain paper Postcards Learn to print borderless brochures BrochuresPaper type Automatic or Plain paper Paper source Upper tray Print quality Grayscale printing Two-sided printing Greeting cards Source is Upper tray Print quality Grayscale printing Transparencies Labels Index cards and other small media Booklets Left edge booklet Right edge booklet Posters Source is Upper tray Type is Automatic or Plain paper Banners Iron-on transfers HP Deskjet 6800 series printer Printing shortcuts Printing tipsSave time Same money Photo printing-borderless General everyday printingUse General everyday printing to print quickly Documents Mail Two-sided, duplex, printing Photo printing-with white bordersPresentation printing Fast/economical printing Print task quick sets Using a print task quick set Creating a print task quick set Using the 250-Sheet Plain Paper Tray AccessoryDeleting a print task quick set Paper/Quality Source is Printing in grayscale Setting the printer default settings Setting the page order Printing collated copies Automatic two-sided printing Automatic Two-Sided Printing Accessory Binding type Auto Two-Sided Print Accessory with Small Paper TrayBook binding Book binding Tablet binding Print on both sides drop-down list, click Automatically Tablet binding Manual two-sided printing Book binding Binding type Tablet binding Portrait Landscape Printing multiple pages on a single sheet of paper Print preview Selecting a paper type Using the Automatic Paper-Type Sensor Selecting a specific paper type Selecting a print quality Shrink or enlarge text and graphics on the printed Resizing a documentPrinting on different paper size Click Scale to fit Shrinking or enlarging text and graphics Applying an existing watermark to a document Watermarks Creating or changing a watermark Printing a borderless brochure Load paper Printing a different first Click Upper tray in the Source is box Click Other pages Select the Use different paper for check box Click First Click Upper tray in the Source is box Setting a custom paper sizeDefining a custom paper size Tray Tray Accessory With Small Paper TraySelecting a paper source Paper/Quality Source is Printer Properties dialog box Using Whats This? helpPrinter software Device Status window To close the Device Status window, click Close window Not operational over a wireless connection Installing print cartridges MaintenancePrint cartridges Print cartridge combinations Ink back-up mode Installation instructions 130 Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Preparing to clean Manually cleaning the print cartridgesGathering cleaning supplies Printing a test Cleaning instructionsView estimated ink levels Click the Estimated Ink Level tab Storing print cartridges Removing ink from skin and clothingMaintaining print cartridges Maintaining the printer body Printer toolbox Ethernet problems TroubleshootingPrint cartridges are installed correctly Printer does not print Activity light Cannot open the printers embedded Web server EWS Wireless communication problems Check the Wireless Status light Infrastructure network Ad hoc network Printer has the wrong network settingsOpen the Wireless Access Points WAP configuration utility Authentication Type Encryption Radio signal is weak Printer has the wrong network settings Wireless Access Point filters MAC addresses Verify the following Printer is not printingCheck the printer lights Check the printer cable connection Paper jam Accessories? Paper problemsPrinter prints on multiple sheets at once Printer will not feed paper Print quality is poor Other paper problemsStreaks and missing lines Print is faded Click the Advanced features button Adjust the ink volume and dry timeBlank pages print Too much or too little ink appears on Photos are not printing correctly Document is misprinted Print quality Best Check the printer propertiesColors are tinted or incorrect Fading occurs near the edges of a photo Part of the photo is fadedFading occurs on the edges of a photo Check the software Borderless printing problemsBanners are not printing correctly Part of the photo is faded Image is printed at an angle Streaks appear in a light portion of a photo For photo paper with a tear-off tab Printout has an unwanted borderFor most photo paper types Ink smears Error message there was an error writing to LPT1 appears Error messagesOut of paper message If the In tray or optional lower tray contains paper Printer lights are on or flashing Document prints slowly Power-cord lightAll lights are flashing Multiple software applications are open Best or maximum dpi print mode is selected If you continue to have problemsPrinter is in ink-backup mode Printer driver is outdated Automatic Two-Sided Printing Accessory duplexer Optional accessories Installing the duplexer Printing a booklet automatically Enabling the duplexer Guidelines HP Deskjet 6800 series printer Binding margin is in the wrong place Option for two-sided printing cannot be selected Colors look faded Media weightSkew second side of printed Media sizes Installing the 250-Sheet Plain Paper Tray Accessory 12.2 250-Sheet Plain Paper Tray Accessory Loading the 250-Sheet Plain Paper Tray Accessory Two parts Setting the paper size Page Loading paper 174 Weight Print two-sided documents automatically Auto Two-Sided Print Accessory with Small Paper Tray HP Deskjet 6800 series printer Printing postcards Guidelines Paper Type Plain paper Paper Source Rear tray Small photos Guidelines 180 Envelopes Guidelines Source is Rear tray HP Deskjet 6800 series printer Page Option for two-sided printing cannot be selected Small paper tray specifications Duplexing specificationsPage Supplies AccessoriesPaper USB cables Printer specifications SpecificationsEnvironmental statement Reduction and elimination Energy consumption Print cartridge recovery 191 Hewlett-Packard company notices Terms and conventionsAcknowledgements Terms HP Deskjet 6800 series printer 193