HP Deskjet 6800 series printer

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, then verify that the following conditions exist:

The duplexer is attached to the printer.

The duplexer is enabled in the printer software.

The media type and size selected on the Paper/Quality tab are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for your duplexer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

Paper size changes when the two-sided printing option is selected

The paper size is not supported by the duplexer.

Binding margin is in the wrong place

1.Open the Printer Properties dialog box.

2.Click the Finishing tab.

3.Verify that the following conditions exist:

Flip pages up is not selected for binding along the side (book binding).

Flip pages up is selected for binding along the top (tablet binding).

For more information, see two-sided printing.

Only one side of the page prints when the two-sided printing option is enabled

Verify that the following conditions exist:

The correct print options are set in both the printer software and the software program that you are using.

The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information.

The media type and size that is selected on the Paper/Quality tab are supported by the duplexer.

185

Page 185
Image 185
HP 6800 manual Option for two-sided printing cannot be selected