HP Deskjet 6800 series printer
State of the Wireless Status light | Task | ||
| The wireless radio is functioning | ||
| but the printer and the computer | ||
Does not flash | cannot communicate. | ||
• | The printer's network settings | ||
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| do not match the settings for | |
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| your network. Follow these | |
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| • The computer might be set to | ||
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| the wrong wireless profile. | |
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| Follow these steps. | |
| • | A personal software firewall | |
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| might be blocking | |
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| communication between the | |
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| printer and the computer. | |
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| Follow these steps. | |
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Printer's network settings do not match the settings for the network
The printer's network settings must match those of your network.
Printer has the wrong network settings
1. Do one of the following to find the settings for your network:
Printer communication mode | Task | |
Open the Wireless Access Point's (WAP) | ||
configuration utility. | ||
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Open the configuration utility for the network | ||
card installed in your computer. | ||
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2.Compare the network's settings to those that appear on the HP Report page. Note any differences. Possible problems include:
| Problem |
| Solution |
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The WAP filters hardware addresses (MAC addresses) Follow these steps.
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