Manuals / HP / Computer Equipment / Printer

HP 6800 Error messages, Out of paper message, If the In tray or optional lower tray is empty

Models: 6800

1 193

Download 193 pages 26.99 Kb

Page 158

HP Deskjet 6800 series printer

11.11 Error messages

Out of paper message

If the In tray or optional lower tray contains paper

1.Verify the following:

•There is sufficient paper in the paper tray (at least ten sheets).

•The paper tray is not overly full.

•The paper stack is touching the back of the paper tray.

2.Slide the paper guides so that they fit firmly against the edges of the paper.

3.Press the Resume button to continue printing.

If the In tray or optional lower tray is empty

1.Load paper in the tray.

2.Press the Resume button to continue printing.

The error message 'there was an error writing to USB port' appears

If you are using a USB printer cable, the printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer.

The error message 'there was an error writing to LPT1' appears

The printer is connected to the computer with a USB cable but the cable may not have been attached before installing the software.

Uninstall, and then reinstall, the software.

The error message 'two-way communication cannot be established' or 'printer not responding' appears

The printer might not be able to communicate with the computer if the USB cable is too long.

If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, 5 inches) in length. Connect the printer directly to the USB port on the computer and not to a USB hub.

158

Image 158

HP 6800 manual Error messages, Out of paper message, Error message there was an error writing to LPT1 appears

Contents

HP Deskjet 6800 series printer Special features Buttons and lights Printer featuresGetting started Rear USB port Wired Ethernet port Optional accessoriesReport Page button Network icon Buttons and lightsTray optional Print Cartridge Status lights Power button and lightPrint Cancel button Resume button and lightTray Out tray Paper traysTray Out tray Photo/envelope feeder Envelopes Photos PostcardsEnvelopes PhotosPostcards Replacing print cartridges Using print cartridgesPrint cartridges Ink-backup mode Ink-backup mode outputExiting ink-backup mode Automatic Paper-Type SensorConnecting a digital camera Connecting to the printerWireless networking Wireless networking Wired networkingAdapters and access points Wireless networking basicsWi-Fi Access points Infrastructure mode Ad hoc mode Reducing interference in a wireless networkWireless network examples Infrastructure modeUnder Connection, click Wireless Wireless network settingsAd hoc mode Open the printers embedded Web server EWSAd hoc Infrastructure Mixed wired and wireless Wireless profilesWireless security PrintingMixed wired and wireless networks Infrastructure networksExample Athome Network name SsidAtwork Printer is configured for network1 Laptop is configured for network2Infrastructure networks Wireless securityLaptop is reconfigured for network1 Authentication Wireless security basicsAuthentication and encryption Encryption Types of encryptionAES Tkip Configuring the printer to use WPA Wi-Fi Protected Access WPAWPA is a network feature Under Connections, click WirelessConfiguring the printer to use WEP Wired equivalent privacy WEPWEP is a network feature WEP keysWireless Status light Configuring the printer for an open systemInstalling the printer on a wireless network Open systemSignal Strength indicator Print an HP Report Report Page buttonNetwork icon Disabling and enabling the wireless radio Wireless radioHow the wireless radio works Disabling the wireless radioPrinting an HP Report Enabling the wireless radioHP Report Selecting the languageAutomatic AutoIP or Dhcp Understanding the HP ReportGeneral information Wireless Infrastructure Ad hocSignal Strength 1-5 highest Embedded Web server EWS MiscellaneousResetting the printer to the factory default settings Networking glossary numbers Page Page Page Wired Ethernet networking Hardware Hubs, switches, and routersEthernet basics CablesEthernet network examples Network communicationInternet connections IP addressShared internet connection with a PC acting as a gateway DSL or cable Internet connection without a gatewayEthernet network without an Internet connection Installing the printer on an Ethernet networkConnecting the printer to an Ethernet network Installing the printer software Printer is installed on the networkEthernet lights Previous installationsSoftware installation Link lightActivity light Printing photos from a digital camera PictBridgePictBridge printing PictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing Configuring the printer to feed paper from the accessory Re-configuring the printer to feed paper from the In trayEnhancing your photos Printing photos from a computerEnhancing your photos PictBridgeHP digital photography options Using the HP digital photography options dialog boxPhotoREt Opening the HP digital photography options dialog boxMaximum dpi Paper/Quality Type is Exif PrintPaper type Printing borderless photos GuidelinesPage Photo print cartridge Installing the photo print cartridgeUsing the photo print cartridge Using advanced color settings Storing the photo print cartridgeColor management Gray photo print cartridge Installing the gray photo print cartridgeUsing the gray photo print cartridge Printing black-and white-photosPrinting a color photo in black and white Storing and handling photo paperPrinting a black-and-white photo Storage Saving money when printing photosSmall borderless photos HandlingPreparing to print Large borderless photos Orientation Portrait or LandscapePanoramic borderless photos Preparing to print Small photos with a white border Printing Large photos with a white border Panoramic photos with a white border Printing Printer software Printing other documentsPrinting tips Paper type Automatic or Plain paper Print quality Paper source Grayscale printingLetters Documents Print quality Paper sourceEnvelopes Print quality Paper source Two-sided printingPostcards Type is Automatic or Plain paperLearn to print borderless brochures BrochuresPaper type Automatic or Plain paper Paper source Upper tray Greeting cards Print quality Grayscale printing Two-sided printingSource is Upper tray Transparencies Print quality Grayscale printingLabels Index cards and other small media Booklets Left edge booklet Right edge booklet Posters Banners Source is Upper tray Type is Automatic or Plain paperIron-on transfers HP Deskjet 6800 series printer Save time Printing tipsPrinting shortcuts Same moneyUse General everyday printing to print quickly General everyday printingPhoto printing-borderless Documents MailPresentation printing Photo printing-with white bordersTwo-sided, duplex, printing Fast/economical printingUsing a print task quick set Print task quick setsDeleting a print task quick set Using the 250-Sheet Plain Paper Tray AccessoryCreating a print task quick set Paper/Quality Source isSetting the printer default settings Printing in grayscaleSetting the page order Printing collated copies Automatic Two-Sided Printing Accessory Automatic two-sided printingBook binding Auto Two-Sided Print Accessory with Small Paper TrayBinding type Book binding Tablet bindingTablet binding Print on both sides drop-down list, click AutomaticallyManual two-sided printing Binding type Book bindingTablet binding Printing multiple pages on a single sheet of paper Portrait LandscapePrint preview Using the Automatic Paper-Type Sensor Selecting a paper typeSelecting a print quality Selecting a specific paper typeShrink or enlarge text and graphics on the printed Resizing a documentPrinting on different paper size Shrinking or enlarging text and graphics Click Scale to fitWatermarks Applying an existing watermark to a documentCreating or changing a watermark Printing a borderless brochure Printing a different first Load paperSelect the Use different paper for check box Click First Click Upper tray in the Source is box Click Other pagesClick Upper tray in the Source is box Setting a custom paper sizeDefining a custom paper size Tray Tray Accessory With Small Paper TraySelecting a paper source Paper/Quality Source is Printer Properties dialog box Using Whats This? helpPrinter software Device Status window Not operational over a wireless connection To close the Device Status window, click Close windowPrint cartridges MaintenanceInstalling print cartridges Print cartridge combinationsInstallation instructions Ink back-up mode130 Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Preparing to clean Manually cleaning the print cartridgesGathering cleaning supplies View estimated ink levels Cleaning instructionsPrinting a test Click the Estimated Ink Level tabStoring print cartridges Removing ink from skin and clothingMaintaining print cartridges Maintaining the printer body Printer toolbox Print cartridges are installed correctly TroubleshootingEthernet problems Printer does not printActivity light Wireless communication problems Cannot open the printers embedded Web server EWSCheck the Wireless Status light Infrastructure network Ad hoc network Printer has the wrong network settingsOpen the Wireless Access Points WAP configuration utility Radio signal is weak Authentication Type EncryptionWireless Access Point filters MAC addresses Printer has the wrong network settingsCheck the printer lights Printer is not printingVerify the following Check the printer cable connectionPaper jam Printer prints on multiple sheets at once Paper problemsAccessories? Printer will not feed paperStreaks and missing lines Other paper problemsPrint quality is poor Print is fadedBlank pages print Adjust the ink volume and dry timeClick the Advanced features button Too much or too little ink appears onDocument is misprinted Photos are not printing correctlyPrint quality Best Check the printer propertiesColors are tinted or incorrect Fading occurs near the edges of a photo Part of the photo is fadedFading occurs on the edges of a photo Check the software Borderless printing problemsBanners are not printing correctly Part of the photo is faded Streaks appear in a light portion of a photo Image is printed at an angleFor photo paper with a tear-off tab Printout has an unwanted borderFor most photo paper types Ink smears Out of paper message Error messagesError message there was an error writing to LPT1 appears If the In tray or optional lower tray contains paperPrinter lights are on or flashing All lights are flashing Power-cord lightDocument prints slowly Multiple software applications are openPrinter is in ink-backup mode If you continue to have problemsBest or maximum dpi print mode is selected Printer driver is outdatedOptional accessories Automatic Two-Sided Printing Accessory duplexerInstalling the duplexer Enabling the duplexer Printing a booklet automaticallyGuidelines HP Deskjet 6800 series printer Option for two-sided printing cannot be selected Binding margin is in the wrong placeSkew second side of printed Media weightColors look faded Media sizes12.2 250-Sheet Plain Paper Tray Accessory Installing the 250-Sheet Plain Paper Tray AccessoryLoading the 250-Sheet Plain Paper Tray Accessory Two parts Setting the paper size Page Loading paper 174 Weight Auto Two-Sided Print Accessory with Small Paper Tray Print two-sided documents automaticallyHP Deskjet 6800 series printer Printing postcards Guidelines Small photos Guidelines Paper Type Plain paper Paper Source Rear tray180 Envelopes Guidelines Source is Rear tray HP Deskjet 6800 series printer Page Option for two-sided printing cannot be selected Duplexing specifications Small paper tray specificationsPage Paper AccessoriesSupplies USB cablesEnvironmental statement SpecificationsPrinter specifications Reduction and eliminationPrint cartridge recovery Energy consumption191 Acknowledgements Terms and conventionsHewlett-Packard company notices TermsHP Deskjet 6800 series printer 193