PictBridge problems | HP 6800 manual

HP Deskjet 6800 series printer

After you successfully connect the camera to the printer, you can print your photos. Be sure the size of the paper loaded in the printer matches the setting on your camera. Refer to the documentation that came with your camera for detailed information on printing from the camera.

5.3 PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

•The digital camera is not PictBridge-compatible.

•The digital camera is not in PictBridge mode.

•The images are not in a supported format.

•You did not select any photos on the camera for printing.

Check the documentation that came with your camera to ensure it supports PictBridge.

If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.

Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports:

•EXIF/JPEG

•JPEG

Before you connect the digital camera to the PictBridge port on the printer, select some photos on the camera for printing.

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HP 6800 manual PictBridge problems, Images in a connected digital camera do not print

Contents

HP Deskjet 6800 series printer Special features Getting started Printer featuresButtons and lights Optional accessories Rear USB port Wired Ethernet port Tray optional Buttons and lightsReport Page button Network icon Resume button and light Power button and lightPrint Cancel button Print Cartridge Status lights Tray Paper traysTray Out tray Out tray Envelopes Photos Postcards Photo/envelope feeder Photos Envelopes Postcards Print cartridges Using print cartridgesReplacing print cartridges Ink-backup mode output Ink-backup mode Automatic Paper-Type Sensor Exiting ink-backup mode Wireless networking Wired networking Connecting to the printerWireless networking Connecting a digital camera Wi-Fi Wireless networking basicsAdapters and access points Access points Infrastructure mode Reducing interference in a wireless networkWireless network examples Infrastructure mode Ad hoc mode Open the printers embedded Web server EWS Wireless network settingsAd hoc mode Under Connection, click Wireless Printing Wireless profilesWireless security Ad hoc Infrastructure Mixed wired and wireless Infrastructure networks Mixed wired and wireless networks Example Atwork Network name SsidAthome Laptop is configured for network2 Printer is configured for network1 Laptop is reconfigured for network1 Wireless securityInfrastructure networks Authentication and encryption Wireless security basicsAuthentication Types of encryption Encryption AES Tkip Under Connections, click Wireless Wi-Fi Protected Access WPAWPA is a network feature Configuring the printer to use WPA WEP keys Wired equivalent privacy WEPWEP is a network feature Configuring the printer to use WEP Open system Configuring the printer for an open systemInstalling the printer on a wireless network Wireless Status light Signal Strength indicator Network icon Report Page buttonPrint an HP Report Disabling the wireless radio Wireless radioHow the wireless radio works Disabling and enabling the wireless radio Selecting the language Enabling the wireless radioHP Report Printing an HP Report General information Understanding the HP ReportAutomatic AutoIP or Dhcp Infrastructure Ad hoc Wireless Signal Strength 1-5 highest Miscellaneous Embedded Web server EWS Resetting the printer to the factory default settings Networking glossary numbers Page Page Page Wired Ethernet networking Cables Hubs, switches, and routersEthernet basics Hardware IP address Network communicationInternet connections Ethernet network examples DSL or cable Internet connection without a gateway Shared internet connection with a PC acting as a gateway Connecting the printer to an Ethernet network Installing the printer on an Ethernet networkEthernet network without an Internet connection Printer is installed on the network Installing the printer software Link light Previous installationsSoftware installation Ethernet lights Activity light PictBridge Printing photos from a digital camera PictBridge printing Images in a connected digital camera do not print PictBridge problems PictBridge lights are flashing Re-configuring the printer to feed paper from the In tray Configuring the printer to feed paper from the accessory PictBridge Printing photos from a computerEnhancing your photos Enhancing your photos Opening the HP digital photography options dialog box Using the HP digital photography options dialog boxPhotoREt HP digital photography options Maximum dpi Paper type Exif PrintPaper/Quality Type is Guidelines Printing borderless photosPage Using the photo print cartridge Installing the photo print cartridgePhoto print cartridge Storing the photo print cartridge Using advanced color settings Color management Printing black-and white-photos Installing the gray photo print cartridgeUsing the gray photo print cartridge Gray photo print cartridge Printing a black-and-white photo Storing and handling photo paperPrinting a color photo in black and white Handling Saving money when printing photosSmall borderless photos Storage Preparing to print Orientation Portrait or Landscape Large borderless photos Panoramic borderless photos Preparing to print Small photos with a white border Printing Large photos with a white border Panoramic photos with a white border Printing Printing tips Printing other documentsPrinter software Print quality Paper source Grayscale printing Paper type Automatic or Plain paper Letters Print quality Paper source Documents Print quality Paper source Two-sided printing Envelopes Type is Automatic or Plain paper Postcards Paper type Automatic or Plain paper Paper source Upper tray BrochuresLearn to print borderless brochures Print quality Grayscale printing Two-sided printing Greeting cards Source is Upper tray Print quality Grayscale printing Transparencies Labels Index cards and other small media Booklets Left edge booklet Right edge booklet Posters Source is Upper tray Type is Automatic or Plain paper Banners Iron-on transfers HP Deskjet 6800 series printer Same money Printing tipsPrinting shortcuts Save time Documents Mail General everyday printingPhoto printing-borderless Use General everyday printing to print quickly Fast/economical printing Photo printing-with white bordersTwo-sided, duplex, printing Presentation printing Print task quick sets Using a print task quick set Paper/Quality Source is Using the 250-Sheet Plain Paper Tray AccessoryCreating a print task quick set Deleting a print task quick set Printing in grayscale Setting the printer default settings Setting the page order Printing collated copies Automatic two-sided printing Automatic Two-Sided Printing Accessory Book binding Tablet binding Auto Two-Sided Print Accessory with Small Paper TrayBinding type Book binding Print on both sides drop-down list, click Automatically Tablet binding Manual two-sided printing Book binding Binding type Tablet binding Portrait Landscape Printing multiple pages on a single sheet of paper Print preview Selecting a paper type Using the Automatic Paper-Type Sensor Selecting a specific paper type Selecting a print quality Printing on different paper size Resizing a documentShrink or enlarge text and graphics on the printed Click Scale to fit Shrinking or enlarging text and graphics Applying an existing watermark to a document Watermarks Creating or changing a watermark Printing a borderless brochure Load paper Printing a different first Click Upper tray in the Source is box Click Other pages Select the Use different paper for check box Click First Defining a custom paper size Setting a custom paper sizeClick Upper tray in the Source is box Selecting a paper source Tray Accessory With Small Paper TrayTray Paper/Quality Source is Printer software Using Whats This? helpPrinter Properties dialog box Device Status window To close the Device Status window, click Close window Not operational over a wireless connection Print cartridge combinations MaintenanceInstalling print cartridges Print cartridges Ink back-up mode Installation instructions 130 Page Aligning print cartridges Automatically cleaning print cartridgesCalibrating color Gathering cleaning supplies Manually cleaning the print cartridgesPreparing to clean Click the Estimated Ink Level tab Cleaning instructionsPrinting a test View estimated ink levels Maintaining print cartridges Removing ink from skin and clothingStoring print cartridges Maintaining the printer body Printer toolbox Printer does not print TroubleshootingEthernet problems Print cartridges are installed correctly Activity light Cannot open the printers embedded Web server EWS Wireless communication problems Check the Wireless Status light Open the Wireless Access Points WAP configuration utility Printer has the wrong network settingsInfrastructure network Ad hoc network Authentication Type Encryption Radio signal is weak Printer has the wrong network settings Wireless Access Point filters MAC addresses Check the printer cable connection Printer is not printingVerify the following Check the printer lights Paper jam Printer will not feed paper Paper problemsAccessories? Printer prints on multiple sheets at once Print is faded Other paper problemsPrint quality is poor Streaks and missing lines Too much or too little ink appears on Adjust the ink volume and dry timeClick the Advanced features button Blank pages print Photos are not printing correctly Document is misprinted Colors are tinted or incorrect Check the printer propertiesPrint quality Best Fading occurs on the edges of a photo Part of the photo is fadedFading occurs near the edges of a photo Banners are not printing correctly Borderless printing problemsCheck the software Part of the photo is faded Image is printed at an angle Streaks appear in a light portion of a photo For most photo paper types Printout has an unwanted borderFor photo paper with a tear-off tab Ink smears If the In tray or optional lower tray contains paper Error messagesError message there was an error writing to LPT1 appears Out of paper message Printer lights are on or flashing Multiple software applications are open Power-cord lightDocument prints slowly All lights are flashing Printer driver is outdated If you continue to have problemsBest or maximum dpi print mode is selected Printer is in ink-backup mode Automatic Two-Sided Printing Accessory duplexer Optional accessories Installing the duplexer Printing a booklet automatically Enabling the duplexer Guidelines HP Deskjet 6800 series printer Binding margin is in the wrong place Option for two-sided printing cannot be selected Media sizes Media weightColors look faded Skew second side of printed Installing the 250-Sheet Plain Paper Tray Accessory 12.2 250-Sheet Plain Paper Tray Accessory Loading the 250-Sheet Plain Paper Tray Accessory Two parts Setting the paper size Page Loading paper 174 Weight Print two-sided documents automatically Auto Two-Sided Print Accessory with Small Paper Tray HP Deskjet 6800 series printer Printing postcards Guidelines Paper Type Plain paper Paper Source Rear tray Small photos Guidelines 180 Envelopes Guidelines Source is Rear tray HP Deskjet 6800 series printer Page Option for two-sided printing cannot be selected Small paper tray specifications Duplexing specificationsPage USB cables AccessoriesSupplies Paper Reduction and elimination SpecificationsPrinter specifications Environmental statement Energy consumption Print cartridge recovery 191 Terms Terms and conventionsHewlett-Packard company notices Acknowledgements HP Deskjet 6800 series printer 193