Option for two-sided printing cannot be selected | HP 6800 specification

HP Deskjet 6800 series printer

5.Remove any paper from inside the duplexer.

6.Close the duplexer, and then re-attach the duplexer to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, then verify that the following conditions exist:

•The duplexer is attached to the printer.

•The duplexer is enabled in the printer software.

•The media type and size selected on the Paper/Quality tab are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for your duplexer:

•Automatic Two-Sided Printing Accessory

•Auto Two-Sided Print Accessory with Small Paper Tray

Only one side of the page prints when the two-sided printing option is enabled

Verify that the following conditions exist:

•The correct print options are set in both the printer software and the software program that you are using.

•The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information.

•The media type and size that is selected on the Paper/Quality tab are supported by the duplexer.

If the media type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions.

Note: Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper.

Binding margin is in the wrong place

1.Open the Printer Properties dialog box.

2.Click the Finishing tab.

3.Verify that the following conditions exist:

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HP 6800 manual Option for two-sided printing cannot be selected, Binding margin is in the wrong place

Contents

HP Deskjet 6800 series printer Special features Buttons and lights Printer featuresGetting started Optional accessories Rear USB port Wired Ethernet port Report Page button Network icon Buttons and lightsTray optional Resume button and light Power button and lightPrint Cancel button Print Cartridge Status lights Tray Out tray Paper traysTray Out tray Envelopes Photos Postcards Photo/envelope feeder Photos Envelopes Postcards Replacing print cartridges Using print cartridgesPrint cartridges Ink-backup mode output Ink-backup mode Automatic Paper-Type Sensor Exiting ink-backup mode Wireless networking Wired networking Connecting to the printerWireless networking Connecting a digital camera Adapters and access points Wireless networking basicsWi-Fi Access points Infrastructure mode Reducing interference in a wireless networkWireless network examples Infrastructure mode Ad hoc mode Open the printers embedded Web server EWS Wireless network settingsAd hoc mode Under Connection, click Wireless Printing Wireless profilesWireless security Ad hoc Infrastructure Mixed wired and wireless Infrastructure networks Mixed wired and wireless networks Example Athome Network name SsidAtwork Laptop is configured for network2 Printer is configured for network1 Infrastructure networks Wireless securityLaptop is reconfigured for network1 Authentication Wireless security basicsAuthentication and encryption Types of encryption Encryption AES Tkip Under Connections, click Wireless Wi-Fi Protected Access WPAWPA is a network feature Configuring the printer to use WPA WEP keys Wired equivalent privacy WEPWEP is a network feature Configuring the printer to use WEP Open system Configuring the printer for an open systemInstalling the printer on a wireless network Wireless Status light Signal Strength indicator Print an HP Report Report Page buttonNetwork icon Disabling the wireless radio Wireless radioHow the wireless radio works Disabling and enabling the wireless radio Selecting the language Enabling the wireless radioHP Report Printing an HP Report Automatic AutoIP or Dhcp Understanding the HP ReportGeneral information Infrastructure Ad hoc Wireless Signal Strength 1-5 highest Miscellaneous Embedded Web server EWS Resetting the printer to the factory default settings Networking glossary numbers Page Page Page Wired Ethernet networking Cables Hubs, switches, and routersEthernet basics Hardware IP address Network communicationInternet connections Ethernet network examples DSL or cable Internet connection without a gateway Shared internet connection with a PC acting as a gateway Ethernet network without an Internet connection Installing the printer on an Ethernet networkConnecting the printer to an Ethernet network Printer is installed on the network Installing the printer software Link light Previous installationsSoftware installation Ethernet lights Activity light PictBridge Printing photos from a digital camera PictBridge printing Images in a connected digital camera do not print PictBridge problems PictBridge lights are flashing Re-configuring the printer to feed paper from the In tray Configuring the printer to feed paper from the accessory PictBridge Printing photos from a computerEnhancing your photos Enhancing your photos Opening the HP digital photography options dialog box Using the HP digital photography options dialog boxPhotoREt HP digital photography options Maximum dpi Paper/Quality Type is Exif PrintPaper type Guidelines Printing borderless photosPage Photo print cartridge Installing the photo print cartridgeUsing the photo print cartridge Storing the photo print cartridge Using advanced color settings Color management Printing black-and white-photos Installing the gray photo print cartridgeUsing the gray photo print cartridge Gray photo print cartridge Printing a color photo in black and white Storing and handling photo paperPrinting a black-and-white photo Handling Saving money when printing photosSmall borderless photos Storage Preparing to print Orientation Portrait or Landscape Large borderless photos Panoramic borderless photos Preparing to print Small photos with a white border Printing Large photos with a white border Panoramic photos with a white border Printing Printer software Printing other documentsPrinting tips Print quality Paper source Grayscale printing Paper type Automatic or Plain paper Letters Print quality Paper source Documents Print quality Paper source Two-sided printing Envelopes Type is Automatic or Plain paper Postcards Learn to print borderless brochures BrochuresPaper type Automatic or Plain paper Paper source Upper tray Print quality Grayscale printing Two-sided printing Greeting cards Source is Upper tray Print quality Grayscale printing Transparencies Labels Index cards and other small media Booklets Left edge booklet Right edge booklet Posters Source is Upper tray Type is Automatic or Plain paper Banners Iron-on transfers HP Deskjet 6800 series printer Same money Printing tipsPrinting shortcuts Save time Documents Mail General everyday printingPhoto printing-borderless Use General everyday printing to print quickly Fast/economical printing Photo printing-with white bordersTwo-sided, duplex, printing Presentation printing Print task quick sets Using a print task quick set Paper/Quality Source is Using the 250-Sheet Plain Paper Tray AccessoryCreating a print task quick set Deleting a print task quick set Printing in grayscale Setting the printer default settings Setting the page order Printing collated copies Automatic two-sided printing Automatic Two-Sided Printing Accessory Book binding Tablet binding Auto Two-Sided Print Accessory with Small Paper TrayBinding type Book binding Print on both sides drop-down list, click Automatically Tablet binding Manual two-sided printing Book binding Binding type Tablet binding Portrait Landscape Printing multiple pages on a single sheet of paper Print preview Selecting a paper type Using the Automatic Paper-Type Sensor Selecting a specific paper type Selecting a print quality Shrink or enlarge text and graphics on the printed Resizing a documentPrinting on different paper size Click Scale to fit Shrinking or enlarging text and graphics Applying an existing watermark to a document Watermarks Creating or changing a watermark Printing a borderless brochure Load paper Printing a different first Click Upper tray in the Source is box Click Other pages Select the Use different paper for check box Click First Click Upper tray in the Source is box Setting a custom paper sizeDefining a custom paper size Tray Tray Accessory With Small Paper TraySelecting a paper source Paper/Quality Source is Printer Properties dialog box Using Whats This? helpPrinter software Device Status window To close the Device Status window, click Close window Not operational over a wireless connection Print cartridge combinations MaintenanceInstalling print cartridges Print cartridges Ink back-up mode Installation instructions 130 Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Preparing to clean Manually cleaning the print cartridgesGathering cleaning supplies Click the Estimated Ink Level tab Cleaning instructionsPrinting a test View estimated ink levels Storing print cartridges Removing ink from skin and clothingMaintaining print cartridges Maintaining the printer body Printer toolbox Printer does not print TroubleshootingEthernet problems Print cartridges are installed correctly Activity light Cannot open the printers embedded Web server EWS Wireless communication problems Check the Wireless Status light Infrastructure network Ad hoc network Printer has the wrong network settingsOpen the Wireless Access Points WAP configuration utility Authentication Type Encryption Radio signal is weak Printer has the wrong network settings Wireless Access Point filters MAC addresses Check the printer cable connection Printer is not printingVerify the following Check the printer lights Paper jam Printer will not feed paper Paper problemsAccessories? Printer prints on multiple sheets at once Print is faded Other paper problemsPrint quality is poor Streaks and missing lines Too much or too little ink appears on Adjust the ink volume and dry timeClick the Advanced features button Blank pages print Photos are not printing correctly Document is misprinted Print quality Best Check the printer propertiesColors are tinted or incorrect Fading occurs near the edges of a photo Part of the photo is fadedFading occurs on the edges of a photo Check the software Borderless printing problemsBanners are not printing correctly Part of the photo is faded Image is printed at an angle Streaks appear in a light portion of a photo For photo paper with a tear-off tab Printout has an unwanted borderFor most photo paper types Ink smears If the In tray or optional lower tray contains paper Error messagesError message there was an error writing to LPT1 appears Out of paper message Printer lights are on or flashing Multiple software applications are open Power-cord lightDocument prints slowly All lights are flashing Printer driver is outdated If you continue to have problemsBest or maximum dpi print mode is selected Printer is in ink-backup mode Automatic Two-Sided Printing Accessory duplexer Optional accessories Installing the duplexer Printing a booklet automatically Enabling the duplexer Guidelines HP Deskjet 6800 series printer Binding margin is in the wrong place Option for two-sided printing cannot be selected Media sizes Media weightColors look faded Skew second side of printed Installing the 250-Sheet Plain Paper Tray Accessory 12.2 250-Sheet Plain Paper Tray Accessory Loading the 250-Sheet Plain Paper Tray Accessory Two parts Setting the paper size Page Loading paper 174 Weight Print two-sided documents automatically Auto Two-Sided Print Accessory with Small Paper Tray HP Deskjet 6800 series printer Printing postcards Guidelines Paper Type Plain paper Paper Source Rear tray Small photos Guidelines 180 Envelopes Guidelines Source is Rear tray HP Deskjet 6800 series printer Page Option for two-sided printing cannot be selected Small paper tray specifications Duplexing specificationsPage USB cables AccessoriesSupplies Paper Reduction and elimination SpecificationsPrinter specifications Environmental statement Energy consumption Print cartridge recovery 191 Terms Terms and conventionsHewlett-Packard company notices Acknowledgements HP Deskjet 6800 series printer 193