Turbo Chef Technologies i5 service manual Troubleshooting, Does the problem occur for all

Troubleshooting:

Food Not Cooking Properly

Does the problem occur for all

programmed recipes? For example, are all

YES

recipes undercooked/overcooked/etc.?

NO

Are there any fault

Troubleshoot the

Is the food item in the

codes present? See page

fault(s) using the steps

correct starting state

37.

on pages 37-44.

(e.g., frozen, fresh, etc.)?

NO

YES

NO

YES

Is the menu part number and

Ensure the food item

Is the oven rack posi-

YES

revision correct? Verify with

is being properly

customer or contact

tioned correctly (upper

stored/prepared

TurboChef Customer Service.

vs. lower position)?

before cooking.

NO

NO

NO

YES

Is the correct amount

Contact Customer

Place the oven rack in

of food (portion)

Service to obtain the

correct position.

being cooked?

correct menu and load

it to the oven.

NO

YES

Ensure that the correct

Is the food item being prepared correctly

Is the menu part number and

amount is being

and consistently? For example, bread cuts

revision correct? Verify with

cooked - not more or

are straight and not “V” cuts, meat is

customer or contact

less than the recipe

sliced at correct thickness, pizza dough is

TurboChef Customer Service.

specifies.

correct consistency, etc.

47

YES

YES NO

Replace the control board (page A-8).

Does the problem occur EVERY time the food item is cooked?

Troubleshoot the fault(s) using the steps on pages 37-44.

NO

YES

YES

Are there any fault codes present? See page 37.

NO

Ensure that the food item is properly prepared.

TROUBLESHOOTING