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Appendix
Troubleshooting
The location of your telephon e base can impact the performan ce of your cordless
phone. For better reception, i nstall the telephone base in a centra lized location within
your home or ofce, away from walls or oth er obstructions. In many environmen ts,
elevating the telephone base im proves overall performance.
Disconnect the teleph one base from the telephone wall jack an d plug in a corded
telephone. If calls are still not c lear, the problem is probably in the wiring o r local
service. Contact your lo cal service company (charges may ap ply).
If the other telephones in your hom e are having the same problem, the probl em is in
the wiring or local serv ice. Contact the local telepho ne company (charges may apply).
I hear other calls when using t he telephone.Disconnect the teleph one base from the telephone wall jack. Pl ug in a different
telephone. If you still hear other ca lls, the problem is probably in the wi ring or local
service. Call your local tel ephone company.
I hear noise on the cordles s handset and the keys do not work.Make sure the telephone line cor d is plugged in securely.
My caller ID features ar e not working properly.Caller ID is a subscription ser vice. You must subscribe to this serv ice from your
local telephone company fo r this feature to work on your telephone.
The caller might not be callin g from an area which supports cal ler ID.
Both you and the caller’s telepho ne companies must use equipment c ompatible with
the caller ID service.
The caller ID information shows a fter the rst or second ring.
If you subscribe to high-s peed Internet service (digital sub scriber line - DSL) through
your telephone lines, you must ins tall a DSL lter between the telephone ba se and
the telephone wall jack. The lter prevents noise and caller ID problems c aused by
DSL interference. Contact yo ur DSL service provider for more info rmation about
DSL lters.
The telephone does not r eceive caller ID or the telephone do es not show caller ID during call waiting .Make sure you subscribe to caller I D with call waiting features provided by the l ocal
telephone company.
The caller might not be callin g from an area which supports cal ler ID.
Both you and the caller’s telepho ne companies must use equipment c ompatible with
caller ID service.
If you subscribe to high-s peed Internet service (digital sub scriber line - DSL) through
your telephone lines, you must ins tall a DSL lter between the telephone ba se and
the telephone wall jack. The lter prevents noise and caller ID problems c aused by
DSL interference. Contact yo ur DSL service provider for more info rmation about
DSL lters.
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