VTech 5873, i5871 important safety instructions Company

Troubleshooting

Problem	Suggestion
I get noise, static, or	• Other electronic products can cause interference with your cordless telephone. Try installing
weak signal even when	your telephone away from these types of electronic devices: wireless routers, radios, radio
I’m near the telephone	towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
base.	kitchen appliances and other cordless telephones.
	• Microwave oven operates on the same frequency as your telephone. It is normal to experience
	static on your telephone while the microwave oven is running. Do not install this telephone in
	the same outlet or near the microwave oven.
	• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
	surge protector) into a different location. If this solves the problem, re-locate your telephone
	or modem farther apart from one another, or use a different surge protector.
	• Relocate your base unit to a higher location. The telephone will likely get better reception if
	not installed in a lower area.
	• If the other telephones in your home are having the same problem, the problem is in your wiring
	or local service. Contact your local telephone company (charges may apply).
I hear noise in the	• Make sure the power cord is plugged in.
handset, and none of
the keys or buttons
work.
I hear other calls while	• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still
using my telephone.	hear other calls, the problem is probably in your wiring or local service. Call your local telephone
	company.
	www.vtechphones.com	71

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