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Appendix
Troubleshooting
Problem Suggestion
I get nois e, st atic, or
weak signal even when
I’m near the telephone
base.
• Other electron ic products can cause interfer ence with your cordless telephon e. Try installing
your telephone away from these ty pes of electro nic devices: wi reless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordl ess telephones.
• Microwave oven operates on the same frequency as your telephone. It is normal to experience
static on your telephone while the microwave oven is r unning. Do not install this telepho ne in
the same outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
surge protector) into a diff erent location. If this solves the problem, re -locate your telephone
or modem farther apart from one anoth er, or use a different surge protector.
• Relocate your base unit to a higher location. The telephone will likely get better reception if
not installed in a lower area.
• If the other telephones in your home are having the same problem, the problem is in your wiring
or local service. Contact your loc al telephone company (charges may apply).
I hea r noi se i n the
handset, and non e of
the key s or but ton s
work.
• Make sure the power cord is p lugged in.
I hear other calls while
using my telephone.
• Disconnect your base unit from the teleph one jack, and plug in a regular telephone. If you still
hear other calls, the problem is probably in your wiring or local service. Call your local telephone
company.