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Appendix
Troubleshooting
Problem Suggestion
My calls fade o r cut in
and out while I’m using
my handset.
• Other electron ic products can cause interfer ence with your cordless telephon e. Try installing
your telephone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances an d other cordless telephones.
• Microwave oven operates on the same frequency as your telephone. It is normal to experience
static on your telephone while the microwave oven is r unning. Do not install this telepho ne in
the same outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
surge protector) into a diff erent location. If this solves the problem, re -locate your telephone
or modem farther apart from one anoth er, or use a different surge protector.
• Relocate your te lephone base to a hi gher location. The tel ephone will get better reception if
not installed in a lower area.
• If the other telephones in your home are having the issue, the problem is in your wiring or local
service.
My cal le r I D isn ’t
working.
• Caller ID is a subsc ription service. You must subscri be to this service for this fe ature to work
on your telephone.
• Your caller must be calling from a n area that supports caller ID.
• Both you and your caller ’s telephone companies must use calle r ID compatible equipment.