Manuals / Xerox / Computer Equipment / Printer

Xerox FS-C8008N manual Printed Results, Corrective Action, Grey background, Calibration on page

Models: FS-C8008DN FS-C8008N

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Grey background

	4.2 Print Quality Problems

Printed Results	Corrective Action

Grey background	Clean the main charger.
	Open the printer front cover. Pull the green cleaning
	knob slowly in and out a few times. For full details,
	see Chapter 5 Maintenance, section 5.3.2 Cleaning
	the Main Charger Unit on page 5-12.

	Conduct color calibration either by switching the
	printer off then on or using the printer operator
	panel (MENU). For full details, see Chapter 3
	Using the Operator Panel, section 3.13.12 Color
	Calibration on page 3-100.

Dirt on the top edge or back of the paper	Clean the rubber belts. See below. For details, see
	Chapter 5 Maintenance, section 5.3.1 Cleaning the
	Paper Transfer Unit on page 5-8.

	Clean the main charger.
	Open the printer front cover. Pull the green cleaning
	knob slowly in and out a few times. For full details,
	see Chapter 5 Maintenance, section 5.3.2 Cleaning
	the Main Charger Unit on page 5-12.

	Clean the parts in the paper paths—such as the
	paper cassette, etc.

	Check the transfer belt.
	If the transfer belt is dirty with toner, try printing
	several pages.

Printing incomplete or out of position	Check that the application software is correctly
	operated.

	See 4.1.1 Tips on page 4-2.

Table 4-2 (Continued)

4-5

Image 150

Xerox FS-C8008N Printed Results, Corrective Action, Grey background, see Maintenance, .3.2 Cleaning, Calibration on page

Contents

Color Laser Printer FS-C8008N FS-C8008DNOperation Guide FS--C8008NCautions Symbols Notice on Software Regarding TradenamesTypeface Trademark Acknowledgement 2. Limited WarrantyIBM PROGRAM LICENSE AGREEMENT 1. LicenseAgfa Monotype License Agreement FCC statement for users in the United States Important Notes for Interface connectors Safety informationCautionary Labels U.S. CDRH regulations Ozone concentrationviii Declaration of Conformity for U.S.ACE Marking Directive Declaration of Conformity for Australia Canadian Department of Communications compliance statementDisclaimer Group for Energy Efficient Appliances GEEA ENERGY STARInstallation Precautions EnvironmentOther Precautions Power Supply/Grounding the Printer Handling of Plastic BagsOther Precautions Precautions for Use Cautions when Using the Printerxiii Never open the toner container Cautions for Toner HandlingOther Precautions Keep away the toner containerFor More Information DescriptionChapter 5 Maintenance Chapter 3 Using the Operator PanelChapter 4 Troubleshooting Appendix C Technical SpecificationsChapter 1 Introduction ContentsChapter 3 Using the Operator Panel Chapter 2 Handling PaperChapter 4 Troubleshooting Appendix A Options Chapter 5 MaintenanceAppendix C Technical Specifications Appendix B Computer InterfaceChapter 1 Introduction Ecosys Color FS-C8008NEcosys Color FS-C8008DN 1.1.2 Hardware 1.1 Features1.1.1 General Sleep modeStandard bidirectional parallel interface 1.1.3 SoftwareTwo expansion slots for hardware interfaces Memory card slotKPDL3 Kyocera Printer Description Language 1.1.4 NetworkingPDF417 two-dimensional bar codes Account Management System1.2 Parts and Functions 1.2.1 FrontThis tray receives printouts face down 1.2.2 Internal 9 Paper Transfer Unit 7 Waste Toner Box8 Fuser Unit 10 Primary Transfer Unit1.2.3 Rear 10 Exhaust Duct 1-109 Hard Disk Slot HDD 11 Quick Reference Guide HolderChapter 2 Handling Paper 2.1.2 Paper specifications 2.1 General2.1.1 Available paper types 2.1.3 Minimum and Maximum Paper Sizes 2.1.4 Recommended PaperTable 2-1 Continued Paper conditions 2.2 Selecting the Right Paper2.2.1 Guidelines Paper compositionPaper Weight Equivalence Table 2.2.2 Paper propertiesBasis weights SmoothnessMoisture content Thickness CaliperGrain Stiffness 2.2.3 Other properties of paperPorosity Curl2.3 Loading Paper 2.3.1 Loading Paper into the Cassettepaper size 2-10 2.3.2 Loading Paper into the MP Multi-Purpose Traythe Operator Panel, section 3.10.2 Setting MP Tray Paper Size on page 2.3 Loading Paper2.4 Special Paper 2.4.1 Selecting the Special Paper2-11 Transparency Adhesive-backed labels2-12 Postcards 2-13Value Pre-printed paper EnvelopesColored paper Recycled paperChapter 3 Using the Operator Panel 3.1 Understanding the Operator Panel 3.1.1 Message DisplayStatus Information See Chapter 4 Troubleshooting 3.1.2 Indicators in Message DisplayError codes Interface Indicator INTERFACEPaper Size Indicator SIZE Paper Type Indicator TYPE READY, DATA, and ATTENTION Indicators3.1.3 Keys CANCEL KeyGO Key MENU Key Arrow KeysENTER Key 3.2 Using the Menu Selection System 3.2.1 Menu Selection SystemEntering the Mode Selection Menu Setting a Menu Type AdjustPaper Weight Normal Cancelling Menu Selection3-10 3.2.2 Menu System Road Map3.2 Using the Menu Selection System MENU KeyContinued 3.2 Using the Menu Selection System3-11 Continued on the next pageContinued 3.2 Using the Menu Selection System3-12 Continued on the next page3-13 3.2 Using the Menu Selection SystemDupEnablex Path ContinuedContinued 3.2 Using the Menu Selection System3-14 Life Counters Others3.3 Menu Map and Status Pages 3.3.1 Printing a Menu Map3-15 3-16 MENU MAPFS-C8008N Page Printer 3.3 Menu Map and Status PagesPrint 3.3.2 Printing a Status PagePrint Status Page Status Page ?STATUS PAGE Understanding the Status Page3-18 This item shows Standard memory in the printer 128 MB 3-193.4 e-MPS Job Retention3-20 Virtual Mailbox 3.4.1 Using Quick CopyJob Storage 3-21Quick Copy Harold Printing Additional Copies using Quick Copye-MPS Quick Copy ?HaroldDeleting a Quick Copy Job 3.4.2 Using Proof-and-HoldSee Printing Additional Copies using Quick Copy on page Chapter Printing Remaining Copies of a Proof and Hold Job3.4.3 Printing a Private Print/Job Retention Releasing a Private/Stored Job3-24 Deleting a Private/Stored Job 3-253.4 e-MPS Job Manager Printing a Code JobBrowse through Windows Start Programs KYOCERA MITA KM-Net 3-26Figure 3-5 below PERMANENT CODE JOB LISTPrinting a List of Code Jobs 3-273.4.4 Retrieving Jobs from Virtual Mailbox VMB Printing a List of VMB3-28 List of VMB ? VIRTUAL MAIL BOX LISTList of VMB 3-293.4.5 Changing e-MPS Configuration Changing the Maximum Number of Quick Copy/Proof-and-Hold Jobs3-30 Maximum Space Assigned to Temporary Code Jobs 3-31Perm. Code JOB Size 1550MB e-MPS Configuratione-MPS Perm. Code JOB Size 1550MBVMB Size 1550MB e-MPS Configuratione-MPS VMB Size3.5.1 Changing Parallel Interface Mode 3.5 Changing the Interface Parameters3-34 3.5.2 Changing Serial Interface Parameters Nibble high Auto Normal High Speed3-35 Baud Rate Data Bits Stop Bits Parity None Protocol DTRpos.&XON 1200, 2400, 4800, 9600 Default, 19200, 38400, 57600None Default, Odd, Even, or Ignore Baud Rate ?3.5.3 Changing Network Interface Parameters 3-37Press the U or V key repeatedly until Network appears press the U or V key to change from Off to On, and press the ENTER key 3-383.5.4 Resolving IP Address Printing a Network Interface Status Page Network Status Page3-41 Press the ENTER key againNETWORK STATUS PAGE 3.5 Changing the Interface Parameters3.6 Making Default Settings 3.6.1 Default Emulation3-42 Emulation KC-GL 3.6.2 KC-GL Pen Width and ColorKC-GL Pen Adjust ? Pen Pen1 Width3.6.3 Alternative Emulation for KPDL Emulation 3-44Emulation ?PCL 3.6.4 Printing KPDL ErrorsEmulation PCL Emulation ?KPDLFont Select Internal 3.6.5 Default FontFont ?I000Courier ? Regular Selecting Regular or Dark Courier/Letter Gothic3-47 Font Select Internal Changing the Default Font SizeFont Size 012.00 pointsPitch 10.00 cpi FontFont Select Internal PitchCode Set IBM PC-8 Setting the Code SetFont Code Set ?IBM PC-8Printing Lists of Fonts 3-51Internal Scalable and Bitmapped Fonts List 3.6 Making Default Settings3-52 PRESCRIBE3.7 Pagination 3.7.1 Number of Copies3-53 3.7.2 Print Orientation 3-54Portrait Orientation Page Protect On 3.7.3 Page Protect ModePage set Page Protect ? On3.7.4 Linefeed LF Action 3-56Press the U or V key repeatedly until Page Set appears CR Action CR only 3.7.5 Carriage-Return CR ActionPage Set CR Action ? CR only3.8 Setting Print Quality 3.8.1 Tone Mode3-58 3.8.2 Gloss Mode 3-59Memory Card on page A-7 3.9.1 Using the Memory Card3.9 Operating the Storage Device Reading Font DataReading Data 3-613.9 Operating the Storage Device Writing Data 3-62Formatting a Memory Card on page WRITE INFORMATION Deleting Data3-63 memory card Formatting a Memory Card3-64 Formatting of the memory card must be executed from the printerFORMAT INFORMATION Printing a List of Data Names Partitions3-65 3-66 PARTITION LISTDevice Information Partition Information Device Name/Number3.9.2 Using the Option Hard Disk 3.9.3 Using the RAM Disk3-67 Setting the RAM Disk Size 3-683.10.1 MP Tray Mode 3.10 Paper Handling3-69 3.10.2 Setting MP Tray Paper Size 3-703-71 3.10 Paper Handling3.10.3 Setting the MP Tray Paper Type Handling Paper3-72 3.10.4 Setting the Cassette Paper Type Chapter 2 Handling Paper3-73 3.10.5 Selecting the Paper Feed Source MP tray Cassette Cassette Cassette Cassette Cassette Cassette3-74 3.10.6 Duplex Printing FS-C8008DN Binding Modes3-75 Note on Duplex Printing from the MP Tray Long edge bindShort edge bind 3-76Override A4/LT Off 3.10.7 Overriding Difference between A4 and LetterPaper Handling Override A4/LT ? OffStep 1. Selecting the Custom Type Position 3.10.8 Creating Custom Paper TypesResetting the Custom Paper Type on page 3-78Heavy Thick Step 2. Selecting the Paper WeightStep 3. Selecting the Fuser Mode Extra Heavy3.10.9 Resetting the Custom Paper Type Enabling or Disabling Duplex Printing for Custom Paper Type3-80 Face-up tray 3.10.10 Selecting the Output StackFace-down tray 3-81Face-down tray Finisher F-up Finisher F-down 3.10.11 Selecting the Option Sorter ModeFace-down tray Stacker F-up Stacker F-down Face-down tray Sorter F-up SorterMailbox mode Sorter modeCollator mode 3-83? Sorter Sorter Mode SorterSorter Mode CollatorColor Mode ? Color 3.11 Selecting Monochrome or Color PrintingColor Mode Color 3-853.12 Reading Life Counters 3.12.1 Displaying the Total Printed Pages3-86 3.12.2 Resetting the Toner Counter Container Replacement on page3-87 3.13 Other Modes 3.13.1 Selecting the Message Language3-88 3.13.2 Automatic Form Feed Timeout Setting English Francais Deutsch Italiano Nederlands Espanol Portuglls3-89 Sleep Mode 3.13.3 Setting the Sleep TimerSleep Timer 030 min Sleep ModeSleep Timer Timeout Time 3-913.13.4 Received Data Dump CANCEL key3-92 3.13.5 Printer Resetting 3-933.13.6 Resource Protection 3-94Press the U or V key to select Permanent or Perm / Temp Permanent Buzzer Off 3.13.7 Alarm Buzzer SettingOthers Buzzer ? Off3.13.8 Auto Continue Setting For setting the auto continue recovery time, see the next section3-96 Auto Continue Timer 030sec 3.13.9 Setting the Auto Continue Recovery TimeAuto Continue Mode On Timer 030secOthers 3.13.10 Duplex Printing Error Detection SettingFinishing Error Duplex OffOthers 3.13.11 Printing the Service Status PageService Print Status PageOthers 3.13.12 Color CalibrationService Color CalibrationChapter 4 Troubleshooting General Guidelines Print Quality Problems Error MessagesClearing Paper Jams 4.1 General Guidelines 4.1.1 Tips4.2 Print Quality Problems see Chapter 5 Maintenance, section 5.3.2 Cleaning Chapter 5 Maintenance, section 5.1 Toner Container Replacement on page see Chapter 5 Maintenance, section 5.3.2 CleaningChapter 5 Maintenance, section 5.3.1 Cleaning the see Chapter 5 Maintenance, section 5.3.2 CleaningUsing the Operator Panel, section 3.13.12 Color see Chapter 5 Maintenance, section 5.3.2 Cleaning4.3 Error Messages Corrective Action Chapter 3 Using the Operator Panel, section Formatting a Memory CardMessage on page3-74 MessageCorrective Action 3-74Corrective Action 4.3 Error MessagesMessage Table 4-3 ContinuedCorrective Action 4-10Message The optional bulk stacker ST-30 tray is full. Remove paper sheetsRAM Disk Errors Storage Error Codes Hard Disk ErrorsMemory Card Errors 4-114.4 Clearing Paper Jams 4.4.1 Possible Paper Jam Locations4-12 4.4.2 General considerations for clearing jams Utilizing Online Help Messages4-13 4.4.3 Paper Jam - Right Cover # 4.4.4 Paper Jam - Cassette #4-14 The paper jammed in the MP tray. Clear the jam in the MP tray 4.4.5 Paper Jam - MP TrayReset the sheets on the MP tray Remove the jammed paper on the MP tray up and towards the rightthe duplexer drawer completely 4.4.6 Paper Jam - Duplexerpaper under the roller 4-164.4.7 Paper Jam - Paper Transfer Unit 4-17Open the front cover 4-18 the covertransfer unit, remove the paper 4.4 Clearing Paper Jams4-19 green-colored lock leverOpen the fuser top cover. Remove the jammed paper 4.4 Clearing Paper Jamson the rear side while removing the paper 4-20primary transfer unit 4-214.4.8 Paper Jam - Left Cover 4-224.4.9 Paper Jam - Option Stacker/Finisher/Sorter Unit on page4-23 TK-800 C/M/Y/K Toner Kits Waste Toner Box Chapter 5 MaintenanceAlso, the following parts need periodic cleaning Paper Transfer Unit Main Charger UnitStarter Toner Containers 5.1 Toner Container Replacement5.1.1 Frequency of toner container replacement Toner Kits5.1.2 Understanding Messages Requesting Toner Container Replacement 5.1.3 Replacing the Toner Container when it is properly seated 5.2 Replacing the Waste Toner Box place 5.3 Cleaning the Printer 5.3.1 Cleaning the Paper Transfer UnitClean the registration roller metal using the cleaning cloth 5.3 Cleaning the PrinterGrasp handle on the paper transfer unit and slowly pull it out Push the paper transfer unit back in completely 4 Clean the rubber belts black using the cleaning cloth5.3 Cleaning the Printer 5-105.3 Cleaning the Printer Close the front cover5-11 5.3.2 Cleaning the Main Charger Unit the grid cleaner out of the protective bag and remove the cap5-12 The grid cleaner cannot be reused. Close the front cover 5-13Appendix A Options Figure A-1 A.1 Optionsstandard IB-21E built-in standard Optional 2nd IB-20/22 A.1 OptionsA.2 Expansion Memory Modules Figure A-3 A.2.1 Installing the Memory ModulesPull out the main controller board gently Figure A-4Push down the two socket clamps to secure the memory modules and fasten it with screwsTesting the expanded memory Removing a Memory ModuleA.3 General Description of Options A.3.1 Memory CardReading Font from the Memory Card A.3.2 PF-30A Paper Feeder A.3.3 PD-800 Duplex Unit A.3.5 ST-30 Bulk Stacker A-10A.3.6 DF-31 Document Finisher A.3.7 CA-31 Casters and CA-31B Caster KitA-11 disk installation A.3.8 Hard DiskDo not install the hard disk in the OPT lower slot A-12A.3.9 IB-20/IB-21E/IB-22 Network Interface Cards A-13Appendix B Computer Interface This appendix explains the following topics Parallel InterfaceUSB Interface Serial Interface Option B.1 Parallel Interface B.1.1 Communication ModesB.1.2 Interface Signals Description SignalIn or Table B-2B.2 USB Interface B.2.1 SpecificationsB.2.2 Interface Signals Basic specificationB.3.1 Interface Signals B.3 Serial Interface OptionB.3.2 Interface voltage levels H1 Baud rate B.4 RS-232C ProtocolB.4.1 Parameters of the RS-232C Protocol H2 Number of data bitsH5 Protocol logic B.4.2 PRESCRIBE FRPO D0 CommandH4 Parity H6 Buffer nearly-full thresholdB.5.2 Connecting the Printer to the Computer B.5 RS-232C Cable ConnectionB.5.1 Preparing an RS-232C Cable 3.5.2 Changing Serial Interface Parameters on page Double click on Communications PortB-10 B-11 Figure B-3Figure B-4 B-12 In DOS, enter the following commandsTo test the interface, enter the following B.5 RS-232C Cable ConnectionAppendix C Technical Specifications The technical specification may be changed for improvement purposeSee section C.2 Printing Speeds on page C-4 Printer SpecificationSpecification cations on pageSpecification Table C-1 ContinuedPaper Size Printing SpeedsMode Print SpeedsIndex Index-1Index-2 Index-3 Kyocera Mita Corporation 2-28, 1-Chome, Tamatsukuri Chuo-ku, Osaka, 540-8585 Japan2002 by KYOCERA MITA CORPORATION All rights reserved. Revision 1.0