4.1 General Guidelines

4.1General Guidelines

The table below provides basic solutions for problems you may encounter with the printer.

We suggest you consult this table to troubleshoot the problems before calling for service.

Symptom

Check Items

Corrective Action

Print quality is not

See Section 4.2 Print Quality Problems on page 4-3.

good.

 

 

 

 

Paper is jammed.

See Section 4.4 Clearing Paper Jams on page 4-12.

 

 

 

Nothing lights on

Check that the power cord is properly

Turn off the printer’s power, plug in the

the operator panel

plugged into the power outlet.

power cord securely, and try turning on

even when power is

 

the printer’s power again.

turned on and the

 

 

Check that the power

Set the power switch to the On position.

fan makes no noise.

switch is in the On ()

 

 

position.

 

 

 

 

The printer prints a

Check the printer cable or the interface

Connect both ends of the printer cable

status page, but

cable.

securely. Try replacing the printer cable

does not print jobs

 

or the interface cable.

from the computer.

 

 

Check program files and application

Try printing another file or using another

 

software.

print command. If the problem occurs

 

 

only with a specific file or application,

check the printer driver settings for that application.

Table 4-1

4.1.1Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the above guidelines will not solve, try the following:

Turn the printer power off and wait for several seconds. Then, turn on the printer.

Reboot the computer which sends the print jobs to the printer.

Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.

Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.

If the printer prints garbage characters or stalls when the computer is turned on, particularly when the printer is connected to the computer under Windows 98 via the parallel port, rename device driver file drvwppqt.vxd. This file may be located in Windows\System\Iosubsys or Arcada\System folder. For technical details, visit Microsoft web site for the device driver.

4-2

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Xerox FS-C8008DN, FS-C8008N manual General Guidelines, Tips, Symptom Check Items Corrective Action

FS-C8008DN, FS-C8008N specifications

The Xerox FS-C8008N and FS-C8008DN are robust color multifunction printers designed for small to medium-sized businesses that require high-performance printing solutions. These models combine advanced technology and user-friendly features to enhance productivity and ensure high-quality output.

One of the standout features of both the FS-C8008N and FS-C8008DN is their exceptional print quality. With a resolution of up to 1200 x 1200 dpi, these printers can produce sharp text and vibrant images. This makes them ideal for printing marketing materials, reports, and other documents that require professional-quality outputs.

The FS-C8008N and FS-C8008DN utilize a unique toner system that ensures consistent and reliable performance. The printers are equipped with consistently designed toner cartridges that provide a high page yield, reducing the frequency of replacements and minimizing overall printing costs. Furthermore, the robust design of the print engine helps ensure durability, allowing these devices to handle high volumes of print jobs with ease.

Speed is another critical aspect of the FS-C8008N and FS-C8008DN. Both models boast impressive printing speeds of up to 36 pages per minute for color and black-and-white documents. This makes them suitable for busy office environments where time efficiency is essential. Additionally, the automatic duplexing feature available in the FS-C8008DN provides convenient two-sided printing, saving time and reducing paper usage.

Connectivity options are abundant with these models. Users can connect to the printer via USB, Ethernet, or Wi-Fi, allowing for seamless integration into any office network. Mobile printing capability is also supported, enabling users to print documents directly from their smartphones or tablets.

The user-friendly interface includes a touch screen that simplifies navigation through various print settings and functions. Users can easily customize settings to fit their specific needs, making the printing process efficient and hassle-free.

Moreover, both the FS-C8008N and FS-C8008DN include strong security features, protecting sensitive data through secure printing, user authentication, and encryption protocols.

In summary, the Xerox FS-C8008N and FS-C8008DN deliver a powerful combination of print quality, speed, and advanced technology, making them excellent choices for businesses that require dependable and versatile printing capabilities. Their robust feature set enhances productivity while ensuring that every print job meets the highest standards.