Xerox N4525 Problem: You experience frequent media jams, Problem: Two-sidedprinting problems

Troubleshooting

Problem: You experience frequent media jams

Actions:

■For best reliability and image quality, use Xerox media. Refer to the User Guide for supported types, sizes, and weights.

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Make sure that the media is dust-free. Dust and dirt can result in poor print quality.

Handle media with both hands at the edges to avoid creases and fingerprints.

Store media in the original, dust-free package in the same environmental conditions as the printer.

■Fan the paper or transparencies before installing them in their respective trays; this is especially important for transparencies because they tend to stick together.

■Do not overfill the media tray; don’t stack paper higher than the indicator mark on the side or back of the tray.

■Clean the paper-feed rollers and paper-pick rollers; refer to page 80.

Problem: Labels are printed on the wrong side

Actions:

■Make sure that the labels are loaded face-upin the tray or face-downin the Multi-sheet Bypass Feeder.

■Don’t attempt to use two-sided printing with labels.

Problem: Two-sided printing problems

Actions:

■Use paper that is between 17 - 28 lb. (64 - 105 g/m2) for opacity and feed reliability.

■Since duplex printing can reduce the life of the printer’s components, the components may need to be replaced more often and the printer may require more frequent cleaning.

84 DocuPrint N4525 Network Laser Printer