Networking
Windows NT 4.x Troubleshooting (TCP/IP)
This troubleshooting section assumes:
■You have loaded a DocuPrint N4525 printer PCL or PostScript print driver.
■You have printed and retained a current copy of the Configuration Sheet.
1.Verify these items in the Ethernet Menu area of the Configuration Sheet:
■
■
IP Address Resolution is set to DHCP, Control Panel, or RARP/BOOTP (depending on your network configuration).
Current IP Address is set correctly. (Note this address if it is assigned dynamically.)
■
■
Sub Net Mask is set correctly (if used).
Default Gateway is set correctly (if used).
Check the LPR and AppSocket settings and verify they are set as desired. These settings are not critical to operation but provide some security and usability features.
2.Verify the PDL in the Ethernet Menu area of the Configuration Sheet:
■Interpreters: Auto, PCL or PostScript (depending on your driver).
3.From the server desktop, use the
4.The Network dialog should appear. Select the Protocols tab.
5.Check the list of installed network protocols for the following item:
■TCP/IP Protocol.
6.If you have elected to run CentreWare DP, you must have loaded Novell NetWare Client 32 and a NWLink IPX/SPX Compatible transport protocol component. You may also discover printers that have been assigned a TCP/ IP address.
7.As required, click Add and install any components not listed and restart the system.
8.Once rebooted, select the Start button and Settings, then select the Printers folder. The printers window should appear.
9.Verify that you have loaded and selected the correct driver for your printer.
10.
11.Select the Ports tab.
12.Verify that the IP Address in the Print to the following port list is the same as the one from the Configuration Sheet. If necessary,
13.Start an application and send a print job to the printer. If the printer still does not print, refer to the Xerox web site at: www.xerox.com/office printing/support.
Advanced Features and Troubleshooting Manual | 71 |
