OS/2 Troubleshooting

8 Have you applied appropriate fixpacks, APARs (see Compatibility for required fixpacks)? If not, the proper fixpack must be applied.

TCP/IP for OS/2

1 Make sure the OS/2 Spooler Print Priority is at the

versions 2.0, 3.0, 3.1,

maximum value of 189 (lowering this value frees up

memory resources but can have adverse affects on

4.0

printing graphics). Try adjusting the value to “tune” your

 

server/workstation performance.

 

2 Changes to TCP/IP Configuration may require system

 

reboot rather than the OS/2 Command “TCPSTART.”

OS/2

OS/2 Warp V 4.0, OS/2 Warp V 3.0 (all

Troubleshooting

versions), Warp Server, LAN Server 4.0, & Warp

Step-by-Step

Connect using TCP/IP for OS/2 versions 2.0, 3.0,

3.1, 4.0

 

 

1 At the OS/2 Command Prompt, issue the command:

 

ping xxx.xxx.xxx.xxx,

 

where, xxx.xxx.xxx.xxx is your server IP address (i.e.

 

109.108.145.22). If you receive a correct ping reply, go to

 

step 2; otherwise check your TCP/IP configuration and

 

your LAPS/MPTS/APS configurations. (See IBM

 

Documentation for configuring TCP/IP for OS/2 and TCP/

 

IP LAPS/MPTS/APS configuration.)

 

2 At the OS/2 Command Prompt, issue the command:

 

ping xxx.xxx.xxx.xxx

 

where, xxx.xxx.xxx.xxx is your DocuPrint printer

 

IP address (e.g.109.108.145.22). If you receive a correct

 

ping reply, go to step 3; otherwise, check to see that the

 

DocuPrint printer IP address has been correctly entered on

 

the printer. Print a Configuration Sheet and confirm that

 

the IP address is entered correctly. If necessary, reenter

 

your IP addresses (IP address, Gateway Address, Subnet

 

Address).

Chapter 7: OS/2 Network Setup 7-9

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Xerox Network Laser Printers manual TCP/IP for OS/2, Versions 2.0, 3.0, OS/2 Warp V 4.0, OS/2 Warp V 3.0 all

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