Windows Troubleshooting
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If any of the above protocols or services were not installed, install any components necessary and restart the system.
Once rebooted, select the Start button and Settings, then select the Printers folder. The printers window will appear.
Verify that you have selected the correct driver for your printer.
Right mouse click on the printer icon and select
Properties.
11 | Select the Details tab. |
12 | Verify the driver name in the Print using the following |
| driver list. If necessary reselect or install a new driver. |
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Verify the port name in the Print to the following port list. If necessary reselect the correct name.
Start an application and send a print job to the printer. If printer still does not print contact your Customer Support representative.
